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Reconciliations Team Lead

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

  • Lead a small team ensuring all daily BAU processes are completed, specifically cover the weekend activities in line with the 24/7 model.
  • Daily reconciliation of all Network Partner and house bank account statements and VPL’s Admin systems and to ensure the integrity and accuracy of the upload – All items to be cleared same day.
  • Reconciliation of transactions in Seg Liquidity/EP Central 250+ accounts – Ensuring no items age without clear resolution plan
  • Investigate un-matched items to resolution, escalating within guidelines and where required, log all non-reconciling items via Email/Salesforce to the relevant department for investigation or correction whilst remaining responsible for effective resolution.
  • Collaborate across the VPL business (e.g, Treasury/Payment Operations) to enhance investigation of reconciliation breaks.
  •  Provide summary of overall reconciliation position daily for senior manager review and regular distribution to other stakeholders (e.g., compliance and risk management) Escalate according to internal agreed deadlines.
  • Oversee unapplied/overdue debit processes ensuring same day allocation of unapplied debit and provide approval of unapplied debits/Journals.
  • Train and support team members in understanding and performing reconciliation procedures, to ensure that errors are understood to prevent reoccurrence.
  • Understand safeguarding requirements for Reconciliation and provide update and escalation when required.  Ensuring Safeguarding obligations are met over the weekend
  • Delegation for Rec’s manager to cover Monitoring email/Debits approvals and Journals within policy range.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Technical Experience
• Thorough understanding of Payments Platforms, understanding how transactions flow through the system
• Understanding of statement messaging, including MT9** messages and new camt replacements
• Demonstrate expert working knowledge of MS Office suite, particularly MS Excel and use of Macros
• Solid exposure and proven ability to exhibit an accurate and systematic approach to bank reconciliation essential
• Currently studying for an accountancy related qualification
• Strong break investigation background

Skills
• Visible eagerness and willingness to learn
• Comfortable with getting into the detail (to cover for daily reconciliations) whilst at other times being able to be more strategic (to deputise for Snr Manager, Reconciliations)
• Be at ease both challenging the status quo and being challenged
• Excellent communication skills and ability to build strong relationships with internal and external stakeholders
• Demonstrate a control mindset
• Ability to prioritise and work under pressure, maintaining accuracy whilst achieving timescales
• Good sense of team spirit and positive attitude
• Capable of resolving reconciliation issues in a timely and accurate manner

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Average salary estimate

$40000 / YEARLY (est.)
min
max
$30000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Reconciliations Team Lead, Visa

Join Visa as a Reconciliations Team Lead in beautiful Pasay City, Philippines, where the heart of payments innovation beats. At Visa, we are driven by a mission to connect the world through our secure and reliable payment network, enabling individuals and businesses to thrive. As the Reconciliations Team Lead, you’ll be at the forefront, leading a dedicated team that ensures the punctuality and accuracy of daily reconciliations. You're responsible for covering weekend activities in our 24/7 operational model and overseeing the reconciliation of various accounts and transactions, ensuring no item ages without an actionable plan. You'll dive into investigating unmatched items, collaborating across departments like Treasury and Payment Operations, while also providing insightful summaries of reconciliation positions to senior management. Your role includes training team members to bolster their skills in reconciliation processes, safeguarding requirements, and ensuring timely corrections. This hybrid position offers you flexibility while allowing you to make an impactful contribution to Visa's mission of uplifting everyone, everywhere. Join us and experience what it's like to work at the forefront of the payments industry!

Frequently Asked Questions (FAQs) for Reconciliations Team Lead Role at Visa
What are the primary responsibilities of a Reconciliations Team Lead at Visa?

As a Reconciliations Team Lead at Visa, your primary responsibilities include leading daily reconciliation processes, investigating unmatched items, collaborating across departments, providing daily summaries for senior management, and training team members on reconciliation procedures. Ensuring the accuracy of uploads and maintaining a robust resolution process is also critical to your role.

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What qualifications are needed for the Reconciliations Team Lead position at Visa?

To be a successful candidate for the Reconciliations Team Lead role at Visa, you should have a thorough understanding of payment platforms, be currently studying for an accountancy-related qualification, and possess strong Excel skills. Proven experience with bank reconciliations and a knack for detail-oriented work is essential.

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How does collaboration play a role in the Reconciliations Team Lead position at Visa?

In the Reconciliations Team Lead role at Visa, collaboration is pivotal. You will work closely with teams like Treasury and Payment Operations to uncover the causes of reconciliation discrepancies, enhancing the overall process. Your ability to foster strong relationships is crucial for ensuring smooth operations and resolving issues effectively.

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What skills are important for success in the Reconciliations Team Lead role at Visa?

Key skills for success as a Reconciliations Team Lead at Visa include excellent communication abilities, a strong control mindset, a positive attitude, and the capacity to resolve issues promptly. You should also demonstrate a commitment to continuous learning and be comfortable with both detailed reconciliation work and strategic oversight.

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What does the hybrid work model mean for the Reconciliations Team Lead at Visa?

The hybrid work model for the Reconciliations Team Lead at Visa means you will have a mix of in-office and remote work flexibility. The exact number of days in the office will be determined by your hiring manager and can vary based on team needs and projects.

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Common Interview Questions for Reconciliations Team Lead
What is your experience with bank reconciliation processes?

When answering this question, illustrate your familiarity with bank reconciliation processes by detailing past experiences where you successfully managed multiple accounts. Discuss the tools you used, such as Excel, and highlight your systematic approach to resolving discrepancies, showcasing your analytical skills.

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How do you handle pressure during tight deadlines?

In your response, share specific strategies you employ to manage pressure, such as prioritization and time management techniques. Provide an example of a situation where you effectively navigated a tight deadline for reconciliations, emphasizing how you maintained accuracy without sacrificing quality.

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Can you explain your approach to team training and support?

Outline your experience in training team members by discussing a specific training program you have led or contributed to. Emphasize your communication skills and your ability to break down complex processes, making it easier for others to grasp essential reconciliation tasks.

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Describe a time you resolved a complex reconciliation issue.

Provide a detailed account of a complex reconciliation issue you tackled. Focus on the steps you took to identify the root cause, the stakeholders you collaborated with, and the successful resolution of the issue. This demonstrates your problem-solving skills and your ability to work effectively under pressure.

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What technical skills do you bring to this role?

Discuss specific technical skills relevant to the Reconciliations Team Lead position. Highlight your expertise in using MS Excel, familiarity with payment platforms, and any experience with reconciliation software that showcases your ability to handle financial data accurately.

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How do you ensure effective communication with stakeholders?

Talk about your strategies for maintaining open lines of communication with stakeholders. Mention the importance of regular status updates, creating summary reports, and actively listening to feedback to foster a collaborative environment that supports successful reconciliation processes.

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What motivates you to work in the finance and payments industry?

Share your motivations for wanting to work in finance and payments, such as your passion for handling financial data, the thrill of problem-solving in reconciliation, or your desire to contribute to a reliable payment network. This will demonstrate your commitment to the industry and align with Visa’s mission.

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How do you approach quality control in reconciliations?

Discuss your approach to maintaining quality control during reconciliations and how you check your work for accuracy. You can mention tools you use for cross-verifying data and your systematic approach to ensuring that all items are reconciled effectively.

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What strategies do you use to investigate unmatched items?

Elaborate on your strategies for investigating unmatched items, including your methodical approach to data review and collaboration with other departments. Highlight your problem-solving skills and your ability to escalate issues when necessary to ensure timely resolutions.

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Why do you believe a control mindset is important for this role?

Explain the significance of a control mindset in the Reconciliations Team Lead role. Discuss how this mindset helps in identifying potential risks, ensuring compliance with safeguarding requirements, and maintaining the integrity of the reconciliation process, which ultimately contributes to Visa’s mission.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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