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Sales and Solutioning Workforce Optimization Senior Manager - job 15 of 19

We are seeking a highly skilled and motivated Sales and Solutioning Workforce Optimization Manager to join our dynamic team. This role is pivotal in driving organizational design and optimization, analyzing productivity, and managing workforce planning and budgeting for our Global VD Sales and Solutioning team. 

Essential Functions

Organizational Design and Optimization: 

  • Partner with the regions and your PBP to develop and implement strategies to optimize the organizational structure. 
  • Identify and address inefficiencies within the team to improve overall performance. 
  • Collaborate with leadership to align organizational design with long term business goals. 
  • Productivity Enhancement: 
  • Analyze and build productivity metrics across the Global VD Sales and Solutioning team. 
  • Suggest and help with the Implementation of best practices and tools to enhance team efficiency and effectiveness. 
  • Monitor and report on productivity improvements and outcomes. 

Head Count Analytics: 

  • Conduct detailed head count analysis to support workforce planning and decision-making. 
  • Provide insights and recommendations based on head count data to optimize resource allocation. 
  • Track and report on head count trends and their impact on business performance. 
  • RACI (Responsible, Accountable, Consulted, Informed) Framework: 
  • Develop and maintain RACI matrices to clarify roles and responsibilities within the team. 
  • Ensure clear communication and accountability across all team members. 
  • Facilitate regular reviews and updates of RACI matrices to reflect changes in team structure and responsibilities. 

Workforce Planning: 

  • Lead workforce planning initiatives to ensure the team is adequately staffed to meet business needs. 
  • Align with the FBP and the Leaders to ensure the budgets for the Sales and Solutioning team, are alignment with our business goals. 
  • Provide regular workforce planning reports to senior management. 

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$120000 / YEARLY (est.)
min
max
$100000K
$140000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales and Solutioning Workforce Optimization Senior Manager, Visa

We are excited to welcome a talented Sales and Solutioning Workforce Optimization Senior Manager to our San Francisco team! In this pivotal role, you'll drive organizational design and optimization while analyzing productivity to ensure the success of our Global VD Sales and Solutioning team. You'll partner with various regions and your People Business Partner to craft and implement innovative strategies that enhance our organizational structure. A key part of your role will be identifying inefficiencies within the team and collaborating with leadership to align our designs with long-term business goals. You’ll also analyze productivity metrics and contribute best practices that improve team effectiveness. Additionally, you’ll handle headcount analysis to inform our workforce planning and budgeting, offering insights that lead to optimal resource allocation. The responsibilities continue with developing and maintaining RACI matrices to clarify roles within the team, promoting accountability and clear communication. Your leadership will ensure that we are adequately staffed to meet business needs, while also aligning budgets with overall business objectives. The best part? This is a hybrid position, providing you the flexibility you need while immersing yourself in our dynamic workplace culture. If you're ready to make a significant impact in a thriving environment, we’d love to see you apply for the Sales and Solutioning Workforce Optimization Senior Manager position!

Frequently Asked Questions (FAQs) for Sales and Solutioning Workforce Optimization Senior Manager Role at Visa
What are the main responsibilities of the Sales and Solutioning Workforce Optimization Senior Manager at our company?

The Sales and Solutioning Workforce Optimization Senior Manager plays a crucial role in driving organizational design, analyzing productivity, and managing workforce planning at our company. Key responsibilities include partnering with the organization to optimize structure, suggesting productivity enhancements, and conducting headcount analyses to inform budgeting and resource allocation.

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What qualifications are required for the Sales and Solutioning Workforce Optimization Senior Manager position?

Candidates for the Sales and Solutioning Workforce Optimization Senior Manager role should possess strong analytical skills, experience in workforce planning, and familiarity with organizational design principles. A background in sales operations or solutioning will greatly benefit applicants and typically, a degree in business or related fields is required.

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How does the Sales and Solutioning Workforce Optimization Senior Manager contribute to team productivity?

The Sales and Solutioning Workforce Optimization Senior Manager enhances team productivity by analyzing metrics, suggesting best practices, and implementing tools tailored to improve efficiency. This role involves continuous monitoring of productivity improvements and collaborating with leadership to ensure alignment with business goals.

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What is the importance of RACI matrices for the Sales and Solutioning Workforce Optimization Senior Manager?

RACI matrices are vital for the Sales and Solutioning Workforce Optimization Senior Manager to clearly define roles and responsibilities within the team. This structure ensures accountability, promotes effective communication, and facilitates regular updates to adapt to changes in team dynamics.

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What does the workforce planning process involve for the Sales and Solutioning Workforce Optimization Senior Manager?

In the workforce planning process, the Sales and Solutioning Workforce Optimization Senior Manager leads initiatives to ensure the team is adequately staffed to meet business needs, aligns budgets with company goals, and provides regular reports to senior management about workforce status and forecasts.

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Common Interview Questions for Sales and Solutioning Workforce Optimization Senior Manager
Can you describe your experience with organizational design and optimization in previous roles?

Highlight specific instances where you've led successful organizational changes, detailing the strategies you utilized, the challenges faced, and the results achieved to demonstrate your expertise.

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What strategies do you use to analyze and enhance team productivity?

Discuss specific metrics you track, tools you implement, and how you engage team members to gather insights that contribute to productivity improvement initiatives.

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How do you approach headcount planning and budgeting?

Explain your methodology for conducting headcount analyses and budgeting, emphasizing how you align with business needs and objectives to ensure optimal resource allocation.

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What steps do you take to maintain RACI matrices within your team?

Outline the process you follow for developing and updating RACI matrices, including how you facilitate team discussions to ensure clarity and accountability.

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How do you prioritize tasks and responsibilities as a Senior Manager?

Share your approach to prioritizing tasks, perhaps by using tools or frameworks to effectively allocate your time and focus on high-impact projects.

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What best practices have you established in your previous roles that you would apply in this position?

Reflect on successful practices you've implemented in the past, and consider how they could be adapted to the specific needs of our Sales and Solutioning team.

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How do you handle situations where team performance is not meeting expectations?

Describe your strategies for addressing performance gaps, including how you provide feedback, implement corrective actions, and support your team in overcoming obstacles.

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Can you give an example of a successful workforce initiative you led?

Provide a detailed example of an initiative including its goals, your role in its implementation, and the impact it had on team performance and organizational goals.

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What tools or technologies do you find beneficial for workforce optimization?

Discuss tools you have used in the past, their functionalities, and how they contributed to streamlining processes and enhancing performance.

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How do you ensure effective communication within your team?

Explain your techniques for fostering open communication, such as regular meetings, feedback sessions, and utilizing collaboration tools to keep your team connected.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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