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Sales Engineering Analyst - job 5 of 25

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Job Description:

The Sales Engineer Analyst position is a part of the Visa Acceptance Solutions (Cybersource) – North America team. This esteemed role within the sales organization calls for a unique blend of sales ability and technical aptitude. As a key contributor to the success of the Indirect (Merchant) Sales organization, the Sales Engineer Analyst's primary responsibilities include conducting technical discovery calls, providing proof of value demonstrations, performing technical product deep-dives, showcasing API-based demonstrations, creating technical architecture diagrams, authoring technical best practices, documenting detailed solution requirements, and offering pre-sales support in a merchant-facing environment. Internally, this role involves interaction with various departments such as Indirect Sales & Account Management, Product & Solution Management, Solution Architects, Implementation Support, Client Services, and Marketing to communicate market feedback and industry trends. Light to moderate travel is required for attending sales meetings, conferences, merchant events, and internal training sessions.

Responsibilities:

Maintain knowledge of Visa Acceptance / CyberSource / Authorize.net (VAS) solutions and collaborate with internal and external stakeholders.
Contribute to the architecture of our merchants' payment ecosystem by positioning VAS solutions to address business and technical requirements.
Collaborate with the Direct Sales team to acquire new merchants and up-sell / cross-sell to existing merchants.
Articulate and demonstrate how VAS solutions fit within the merchant ecosystem to meet customer needs and requirements.
Provide ongoing technical expertise and guidance throughout the sales cycle to drive opportunities to closure.
Support existing VAS merchants as their needs/solutions evolve.
Actively participate in internal knowledge transfer calls, client-facing discovery calls, and meetings, and document detailed notes of all sessions.
Personalize client-facing presentations based on prior calls, create necessary architectural diagrams, participate in internal dry-runs for stakeholder buy-in, conduct non-technical and technical proof of value demonstrations as required, and create technical validation documents to share with implementation merchants.
Be comfortable executing REST APIs in Postman and demonstrating Webhook events via local or external Webhook Listeners.
Be extremely detail-oriented, with the need to log all presentations, documents, activities, notes, emails, and calls in Microsoft Dynamics CRM and SharePoint in real-time.
Engage with internal teams including Product Management, Product Development, Customer Support, and Product Marketing to relay market feedback and provide input into the design of new solutions.
Be responsive and easily reachable via all communication channels during business hours (via Chat, Email, Phone, Teams calls, etc.)
Contribute to the completion of RFI/RFP requests as necessary.

This is a hybrid role.

Average salary estimate

$70000 / YEARLY (est.)

min

max

$60000K

$80000K

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What You Should Know About Sales Engineering Analyst, Visa

We are excited to announce an opening for the Sales Engineering Analyst position at Visa Acceptance Solutions (Cybersource) in Mentor! This is a fantastic opportunity for those who are passionate about merging sales acumen with technical prowess. As a Sales Engineering Analyst, you will play a pivotal role in our Indirect Sales organization, where you will lead technical discovery calls and provide compelling proof of value demonstrations. Your expertise will be essential in delivering deep dives into our innovative API solutions and crafting technical architecture diagrams that showcase how our Visa Acceptance Solutions can transform the merchant experience. You will work closely with various departments, including Product Management, Implementation Support, and Marketing, ensuring that we're always aligned with market trends and feedback. This role is ideal for someone who thrives in a collaborative environment and enjoys interacting with clients to tailor solutions that meet their specific needs. You’ll also have the chance to travel moderately to attend pivotal events that drive business and client relationships forward. If you're detail-oriented and love to document and track your ideas, you'll feel right at home in our atmosphere that encourages growth and communication. Join us and be part of a team that values innovation and excellence in the financial services industry.

Frequently Asked Questions (FAQs) for Sales Engineering Analyst Role at Visa

What are the primary responsibilities of a Sales Engineering Analyst at Visa Acceptance Solutions?

As a Sales Engineering Analyst at Visa Acceptance Solutions, your key responsibilities include conducting technical discovery calls, demonstrating the value of our solutions, performing deep dives into technical products, and providing pre-sales support in a merchant-facing environment. You'll work closely with sales, product management, and implementation teams to ensure that our payment solutions meet client needs efficiently.