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Senior Manager, Social Program Manager - job 13 of 20

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The Sr. Manager, Social Program Manager is part of the Global Content Strategy, Development & Distribution team, reporting to the Director of Creative Operations. This individual will be part of a global team responsible for developing and scaling best-in-class social content on behalf of Visa’s marketing positioning and voice.

This individual will combine program management expertise with deep understanding of social platforms and creative to plan, execute and deliver high-impact social content and campaigns. This person should have passion and experience in

Project Planning and Management: Producing complex social-first projects from concepting to delivery by developing detailed project plans, schedules, and timelines to ensure work is completed on time, within scope, and to the highest quality standards.

Team Coordination - Coordinating with internal teams (Strategy, Creative, Production, Brand, Sponsorship, etc.) and external partners and agencies to assign tasks, manage workflows, and ensure seamless collaboration throughout the project lifecycle.

Quality Assurance -  Monitoring, reviewing, and evaluating content to ensure it meets brand guidelines, quality standards, and project requirements, while educating stakeholders and agencies on necessary processes and guidelines.

Risk Management - Identifying potential project risks and proactively developing mitigation strategies.

Communication -  Maintaining clear and consistent communication with all stakeholders, providing regular project updates and status reports.

Process Improvement - Evaluating and refining project management processes to enhance efficiency and effectiveness continually.

Technology - Some knowledge of the following PM Tools - Wrike, Asana, Notion or MS Project Manager

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$115000 / YEARLY (est.)

min

max

$100000K

$130000K

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What You Should Know About Senior Manager, Social Program Manager, Visa

The Senior Manager, Social Program Manager at Visa in San Francisco is a pivotal role within the Global Content Strategy, Development & Distribution team. This exciting opportunity invites you to leverage your program management expertise and in-depth understanding of social platforms to develop and execute compelling social content and campaigns that align with Visa’s marketing vision. In this position, you will produce complex, social-first projects from concept to delivery, creating detailed project plans and schedules to meet deadlines and uphold the highest quality standards. Your ability to coordinate seamlessly with various internal teams, including Strategy, Creative, Production, and external partners, will be key in managing workflows and ensuring collaboration throughout the project lifecycle. You’ll monitor content quality to ensure adherence to brand guidelines while providing insights on necessary processes to stakeholders. As you identify potential project risks, your proactive approach will help mitigate challenges, ensuring the success of each campaign. Communication is essential, so you'll maintain clear updates for all stakeholders involved, fostering an open exchange of ideas and information. Additionally, your role will involve continuously evaluating project management processes, implemented through tools like Wrike, Asana, Notion, or MS Project Manager, to enhance efficiency and effectiveness. This hybrid position will require some office presence, with specific days confirmed by your hiring manager. Joining Visa as a Senior Manager, Social Program Manager means being part of a groundbreaking team focused on transforming the way Visa engages with its audience through innovative and creative social strategies.

Frequently Asked Questions (FAQs) for Senior Manager, Social Program Manager Role at Visa

What are the key responsibilities of a Senior Manager, Social Program Manager at Visa?

As a Senior Manager, Social Program Manager at Visa, your primary responsibilities include developing and executing high-impact social content and campaigns, program management of complex projects, coordination between internal teams and external partners, quality assurance of social content, risk management strategies, maintaining clear communication among stakeholders, and continuous improvement of project management processes.