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Senior Technical Program Manager (Hybrid/Onsite) - job 3 of 10

We are looking for a seasoned and strategic Senior Technical Program Manager to join our Payment Products Development PMO, with a focus on Client Services. Our team is made up of prominent leaders who manage intricate, customer-facing, and enterprise-level software programs and projects.

 

Essential Functions:

  • Oversee the program and project management for one or more complex, high-profile technology initiatives, utilizing an agile framework.
  • Collaborate with business and technology experts to define scope, create resource, hardware, and software estimates, develop budgets and delivery plans, and produce funding approval documentation.
  • Facilitate technical discussions with multiple teams, communicate complex issues, and collaborate with technical and business stakeholders to achieve the program and project objectives and success criteria.
  • Partner with various stakeholders to conduct quarterly planning, conduct reviews, remove impediments, and manage change controls.
  • Manage project financials, including alignment to budget, forecast, and actuals.
  • Escalate and manage delivery impediments, risks, issues, and changes that could impact project delivery.
  • Ensure projects comply with the organization's Agile Methodology, compliance and controls, and maintain quality project artifacts.
  • Establish a baseline communication plan and deliver timely communications tailored to appropriate audiences.
  • Achieve project goals by collaborating with stakeholders at all management levels across the organization, including architects, strategists, technical IT subject matter experts, business partners, vendors, and senior management.
  • Demonstrate skills in conflict management and negotiation to achieve project goals and develop trust with stakeholders.
  • Foster teamwork and promote a culture of openness and flexibility.
  • Exhibit a passion for continuous improvement opportunities and promote positive change within the organization.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Technical Program Manager (Hybrid/Onsite), Visa

Are you ready to take your project management skills to the next level? Join us as a Senior Technical Program Manager at our company in Austin! In this hybrid/onsite role, you'll be an integral part of our Payment Products Development PMO, specifically concentrating on Client Services. You’ll be working alongside a talented team of leaders who are dedicated to managing complex customer-facing software projects. Your primary mission will be to oversee various high-profile technology initiatives, with a focus on agile methodologies. You’ll collaborate with tech and business experts to define project scopes, develop budgets, and manage resource allocations. Your ability to facilitate technical discussions and tackle complex issues will be crucial. You’ll also handle quarterly planning, review sessions, and change control management. Balancing project financials, managing risks, and ensuring compliance with agile methodology are also key components of your role. This position requires strong communication skills to deliver tailored updates to diverse audiences and foster teamwork throughout the organization. We value continuous improvement and are looking for someone who shares our passion for positive change. So, if you’re excited about the prospect of shaping the future of our software programs while working in a dynamic environment, we want to hear from you!

Frequently Asked Questions (FAQs) for Senior Technical Program Manager (Hybrid/Onsite) Role at Visa
What are the main responsibilities of a Senior Technical Program Manager at our company?

As a Senior Technical Program Manager, your responsibilities will include overseeing complex technology initiatives, collaborating with stakeholders to define project scope, managing budgets, and ensuring compliance with agile methodologies. You'll facilitate technical discussions and handle various planning activities while also managing project financials and risks.

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What qualifications are required for a Senior Technical Program Manager position?

To be successful in the Senior Technical Program Manager role, candidates should have a strong background in project management, preferably with experience in agile methodologies. A blend of technical expertise, excellent communication, and leadership skills are essential, along with a proactive mindset for conflict management and negotiation.

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How does the Senior Technical Program Manager ensure the success of projects?

The Senior Technical Program Manager ensures project success by managing delivery impediments, monitoring project finances, and facilitating open communication among various stakeholders. They establish a clear communication plan, conduct quarterly planning, and continuously foster teamwork to meet project objectives.

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What is the team structure for the Senior Technical Program Manager role?

In the Senior Technical Program Manager position, you'll collaborate closely with business partners, architects, technical IT experts, and senior management. The role is designed to require strong collaboration skills to work effectively across teams and departments to achieve project goals.

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Is the Senior Technical Program Manager position hybrid or fully remote?

The Senior Technical Program Manager position is hybrid, providing flexibility to work both onsite in Austin and remotely. The exact number of days in the office will be confirmed by your hiring manager, accommodating your schedule while maintaining team collaboration.

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Common Interview Questions for Senior Technical Program Manager (Hybrid/Onsite)
What agile methodologies have you used in previous projects as a Senior Technical Program Manager?

Discuss the specific agile practices you’ve implemented, such as Scrum or Kanban. Provide examples of how these methodologies improved project outcomes and facilitated team collaboration.

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How do you handle conflicts among team members during a project?

Explain your conflict resolution approach, emphasizing active listening, empathy, and direct communication. Share a specific situation where you successfully resolved a conflict and the positive effects it had on project progress.

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Can you provide an example of a complex project you managed successfully?

Prepare a detailed account of a challenging project where you led multiple stakeholding teams. Focus on clear timelines, objectives, the resource allocation process, and how you maintained communication and managed risks throughout the project lifecycle.

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What methods do you use to keep stakeholders informed about project progress?

Discuss the communication strategies you employ, such as status reports, meetings, or dashboards. Emphasize how you tailor your communication approach based on the stakeholder's perspective and their role in the project.

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How do you prioritize tasks when managing multiple projects?

Explain your prioritization criteria, whether it’s based on project impact, deadlines, or resource availability. Provide an example showcasing how effective prioritization led to successful project outcomes.

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What financial management practices do you implement in your projects?

Share your experience with budgeting, forecasting, and aligning project expenditures with actuals. Highlight a specific instance where your financial management contributed significantly to project success.

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Describe your experience in technical discussions with development teams.

Talk about your approach to facilitating technical discussions, including how you balance technical details with business objectives. Describe a scenario where effective communication led to clarity and project advancement.

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How do you encourage continuous improvement within your team?

Illustrate your methods for fostering a culture of continuous improvement, like retrospectives or feedback sessions. Share an example of how implementing feedback led to enhanced team performance or project management effectiveness.

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What tools do you typically use for project management?

List your preferred project management tools (like JIRA, Trello, or MS Project) and explain how these tools support productivity, collaboration, and agile practices within your teams.

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How do you handle changes in project scope or direction?

Discuss your flexible approach to change management and how you engage stakeholders to navigate scope adjustments effectively. Provide a specific example where you successfully adapted to changes and kept the project on track.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 9, 2025

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