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Site Reliability Engineering - Sr. Consultant - PRE image - Rise Careers
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Site Reliability Engineering - Sr. Consultant - PRE - job 2 of 20

Single window support: Leverage deep understanding of Hadoop and its related tools specially Hive, SPARK, HDFS and do complete RCA be it platform or user code/config related.
System configuration: Recommend necessary changes to the system to DAP platform engineering by checking system activity and user logs for triaging and troubleshooting.
Performance Tuning: Direct team members on crafting efficient queries, leveraging expertise in performance tuning and optimization strategies for big data technologies.
Issue resolution across Tech teams: Troubleshoot and resolve complex technical issues. Identify root causes, finding which Tech/Data platform team can fix it and coordinating among those teams.
Reliability engineering: Creating reports to define performance and resolution metrics for proactively identifying issues and generating alerts.
Office hours and liaising: Calls across regions in multiple time zones to ensure timely client delivery.
Knowledge cataloging and sharing: Share knowledge and cross-train peers across geographic regions using Wikis and communications. Provide comms around issues/outages affecting multiple users.
Develop Standards: The team would prepare standard configuration for a variety of VCA workloads to make the jobs run with optimal settings to maintain good cluster health while executing the jobs efficiently.
Continuous Learning of VCA workload: Continuously learn and stay updated with the changing nature of data science jobs to help improve Cluster utilization.
 
With active engagement, collaboration, effective communication, quality, integrity, and reliable delivery, develop and maintain a trusted and valued relationship with the team, customers, and business partners.


This is a SRE Role to provide support for Technical hadoop related issues impacting VCA data scientists users on day to day basis. it includes performance tuning, SPARK optimization, Data Availability, Issue triages and user communication.

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Site Reliability Engineering - Sr. Consultant - PRE, Visa

Are you an experienced Site Reliability Engineering - Sr. Consultant looking for a new opportunity in Austin? At PRE, we are searching for someone like you to support our Technical Hadoop-related issues, ensuring our VCA data scientists have a seamless experience. In this role, you'll leverage your expertise in Hadoop and its associated tools—especially Hive, SPARK, and HDFS—to conduct complete root cause analysis (RCA) on both platform and user-related queries. You will collaborate with various tech teams to troubleshoot complex issues and recommend system configurations that optimize performance. One of your key responsibilities will be guiding team members on crafting efficient queries, utilizing your skills in performance tuning and optimization strategies for big data technologies. Furthermore, you'll create reports that define performance and resolution metrics to proactively identify issues, generating alerts whenever necessary. Our hybrid work environment will allow you to balance remote work with in-office collaboration 2-3 days a week, enabling you to liaise efficiently across multiple time zones to ensure timely client delivery. Continuous learning is essential in this role as the data science landscape evolves, and we encourage sharing knowledge across geographic regions through Wikis and effective communication. If you’re passionate about reliability engineering and want to develop a trusted relationship with both the team and our business partners, we'd love to hear from you!

Frequently Asked Questions (FAQs) for Site Reliability Engineering - Sr. Consultant - PRE Role at Visa
What are the main responsibilities of a Site Reliability Engineering - Sr. Consultant at PRE?

As a Site Reliability Engineering - Sr. Consultant at PRE, your primary responsibilities include leveraging your Hadoop expertise for root cause analysis, troubleshooting complex technical issues for VCA data scientists, and providing performance tuning support. You'll also be tasked with recommending system changes based on user logs and system activities, ensuring optimal job performance and cluster health, and collaboratively working with various tech teams to resolve issues.

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What skills are required for the Site Reliability Engineering - Sr. Consultant position at PRE?

For the Site Reliability Engineering - Sr. Consultant role at PRE, a mandatory skill set includes a deep understanding of Hadoop and its tools, particularly Hive, SPARK, and HDFS. Proficiency in performance tuning, query optimization, and effective troubleshooting techniques are vital. Additionally, strong communication, collaboration skills, and the ability to create clear reports to define performance metrics are essential for success in this position.

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What does the hybrid work model look like for the Site Reliability Engineering - Sr. Consultant role at PRE?

In the Site Reliability Engineering - Sr. Consultant role at PRE, the hybrid work model allows you to alternate your work time between remote and office settings. Typically, employees in hybrid roles are expected to work from the office 2-3 days a week, depending on leadership decisions and business needs, which helps facilitate timely client deliveries while maintaining work-life balance.

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How does PRE support continuous learning for Site Reliability Engineering - Sr. Consultants?

PRE emphasizes continuous learning for Site Reliability Engineering - Sr. Consultants by encouraging engagement with the evolving nature of data science roles. You will have opportunities for professional development through knowledge-sharing initiatives, cross-training peers via Wikis, and collaborating with colleagues across multiple geographic regions to stay updated on industry trends.

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What qualities make a successful Site Reliability Engineering - Sr. Consultant at PRE?

A successful Site Reliability Engineering - Sr. Consultant at PRE embodies qualities such as active engagement, effective communication, and a strong commitment to quality and integrity. The ability to build trusted relationships with team members, customers, and business partners while continuously optimizing cluster utilization is crucial for delivering the best outcomes in this role.

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Common Interview Questions for Site Reliability Engineering - Sr. Consultant - PRE
Can you explain your experience with Hadoop and its ecosystem?

When answering this question, emphasize your comprehensive experience with Hadoop, including any specific tools like Hive, HDFS, or SPARK. Provide examples of projects where you utilized these technologies to solve challenging problems or optimize performance, demonstrating your depth of knowledge and practical applications.

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How do you approach troubleshooting complex technical issues?

Outline your step-by-step approach to troubleshooting, starting from identifying the problem, gathering logs, performing root cause analysis, and coordinating with relevant teams for solution implementation. Highlight the importance of communication and documentation throughout the process.

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What strategies do you use for performance tuning in big data technologies?

Share specific strategies you utilize for performance tuning, such as analyzing query execution plans, optimizing data partitions, and ensuring efficient resource allocation. It's also beneficial to mention any tools or methodologies you've employed for performance measurements.

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Describe a time when you had to communicate with a team across different time zones.

Provide a specific instance where cross-time zone communication was crucial for project success. Emphasize the methods you used to facilitate effective communication and coordination and how it led to a successful outcome.

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How do you ensure ongoing collaboration with peers in your role?

Discuss how you foster collaboration by initiating knowledge-sharing sessions, using tools such as Wikis for documentation, and encouraging open communication among team members. Make sure to mention the impact of collaboration on project success.

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What metrics do you consider important for measuring system reliability?

List key performance metrics you're familiar with, such as uptime, response time, and error rates. Discuss how you use these metrics to analyze system performance and drive improvements in system reliability.

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Can you give an example of a significant issue you resolved in your last position?

Share a detailed story about a significant technical challenge, the steps you took to analyze and resolve the problem, and the results it achieved. Highlight teamwork and collaboration in your resolution process.

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How do you approach knowledge cataloging and sharing with your team?

Explain your philosophy on documenting processes, creating Wikis, and sharing best practices. Describe the tools you use for knowledge management and how regularly you update these resources to ensure relevance.

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What do you believe is the most important aspect of user communication in an SRE role?

Express the importance of clarity and consistency in communication with users. Discuss how you ensure users are informed about issues, updates, and resolutions while maintaining transparency and building trust.

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How do you stay updated with changes in the data science field?

Mention resources you utilize to keep your knowledge current, such as online courses, webinars, industry conferences, and collaboration with peers within the field. Highlight your commitment to lifelong learning and adapting to emerging technologies.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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