Software Engineer - Microsoft Dynamics CRM (Hybrid/Onsite) - job 4 of 21

As a Software Engineer - Microsoft Dynamics CRM, you'll engage in designing, developing, testing, deploying, and supporting high-quality technical solutions on the Microsoft Dynamics 365 CRM Platform. Your role will involve integrating CRM with various applications, implementing best development practices, and collaborating with developers and stakeholders to deliver innovative solutions. You’ll also maintain and support critical applications, ensuring they meet service levels effectively.

The ideal candidate for the Software Engineer - Microsoft Dynamics CRM role should possess a strong background in technical solution development within the CRM area, particularly with Microsoft Dynamics 365. Proficiency in integrating CRM applications, a solid understanding of architectural design, and familiarity with efficient development practices are essential. Additionally, the ability to manage multiple projects and work within a complex environment are crucial for success in this position.

In the Software Engineer - Microsoft Dynamics CRM position, you'll benefit from a hybrid work model that allows you to alternate between remote work and office days in Austin. Employees in hybrid roles are typically expected to be present in the office for 2-3 days a week, contributing to effective teamwork while still enjoying the flexibility of remote work, aligning with business needs.

As a Software Engineer - Microsoft Dynamics CRM, you'll work on a variety of projects that range from developing and integrating CRM applications to supporting operations and maintenance. Expect to tackle tasks that span the full application development life cycle, ensuring the delivery and support of critical Visa applications and services, all while coordinating across different time zones.

Working as a Software Engineer - Microsoft Dynamics CRM opens the door to various growth opportunities within our company. You’ll gain exposure to cutting-edge technologies in the CRM domain, hone your technical skills, and collaborate with talented teams. Additionally, as you contribute to the success of critical applications, you'll have the chance to advance your career within the organization through further technical development or leadership roles.

When answering this question, be sure to highlight specific projects where you utilized Microsoft Dynamics 365 CRM. Focus on your role in designing, developing, testing, and implementing solutions. Discuss any integrations you’ve handled and how you ensured quality deliverables.

Share your strategy for effective prioritization, such as using tools like Gantt charts or project management software. Explain how you assess project urgency, align with team leaders, and maintain clear communication while working on multiple projects.

Discuss your approach to development best practices, such as maintaining clean code, leveraging reusable components, and implementing efficient architectural designs. Provide examples from past experiences where these practices contributed to successful outcomes.

Illustrate your conflict-resolution skills by sharing a specific example of a challenge faced within a cross-functional team. Emphasize how you maintained open communication, sought a compromise, and worked towards a collective solution.

Explain the testing methodologies you employ, like unit testing, integration testing, or user acceptance testing. Discuss your focus on ensuring high-quality deliverables and any tools you utilize to facilitate effective testing.

Highlight specific integrations you've completed, discussing the challenges faced and how you overcame them. Describe the technologies and methodologies used, emphasizing your ability to create seamless connections between systems.

Talk about your process for gathering requirements through stakeholder interviews or documentation reviews. Discuss how you translate these business requirements into technical specifications for effective project delivery.

List tools that enhance your CRM development capabilities, such as IDEs, project management tools, or version control systems. Explain how these tools improve your workflow and collaboration effectiveness.

Describe your strategy for user training, focusing on clear communication and support materials. Discuss interactive training methods like demos or workshops that help users navigate new functionalities.

Share insights about common challenges within CRM systems, such as data integration or user adoption issues. Discuss your strategies for overcoming these challenges and ensuring successful project outcomes.