The Customer Relationship Management (CRM) team is part of Payment Product Development (PPD) CRM Technology team and is responsible for managing system requirements, design, development, integration, quality assurance, implementation and maintenance of corporate applications. The team works closely with business owners of these services to deliver industry leading packaged software and customer developed solutions.
The candidate will work as part of the CRM team to build and support applications to improve the effectiveness and efficiency of the Microsoft Dynamics CRM business function. This role will participate in design, development, testing and support of CRM applications and ensure successful delivery of business capabilities. The ideal candidate will bring strong experience in developing technical solutions in CRM area.
Essential Functions
Design, develop, test, document, deploy, and support high quality technical solutions on Microsoft Dynamics 365 CRM Platform.
Integrate MS Dynamics 365 CRM with other applications using Realtime or batch integrations or building custom solutions using webservices.
Implement best development practices for efficiency like leveraging re-use, eliminating duplicative components, efficient architectural design.
Able to work on multiple projects and initiatives simultaneously with different/competing timelines and demands.
Flexible to work on Project Implementations, Operations and Support activities.
Work with limited direction, usually within a complex environment, to drive delivery of solutions and meet service levels
Coordinate with other developers and stakeholders for providing technical solutions for implementation and support related needs including working on a wide variety of tasks spanning the full application development life cycle and maintenance.
Own critical Visa applications/services necessitating in coordination with teams in different time zones, including during non-standard hours as necessary.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
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Are you ready to dive into the world of Microsoft Dynamics CRM? Join our innovative team at a cutting-edge Austin firm as a Software Engineer focusing on Microsoft Dynamics CRM! In this hybrid role, you will become an integral part of our Customer Relationship Management (CRM) team within the Payment Product Development (PPD) CRM Technology division. Your mission? To enhance the efficiency and effectiveness of our Microsoft Dynamics CRM business functionalities. You’ll be involved in the entire lifecycle—designing, developing, testing, documenting, deploying, and supporting high-quality technical solutions on the Dynamics 365 platform. Here, collaboration is key! You will work closely with business owners and other developers, providing comprehensive technical solutions while ensuring smooth integration with various applications. If you're passionate about implementing best practices, working on multiple projects simultaneously, and tackling challenges head-on, we want to hear from you! Flexibility is part of the package, as you’ll manage project implementations, operations, and support activities based on our evolving needs. You'll own critical applications and services, coordinating seamlessly across different time zones. Plus, enjoy the best of both worlds with our hybrid working model, allowing you to balance remote work with time in the office. If you're someone with strong CRM development skills and a knack for creating innovative solutions, you’ll thrive in this dynamic environment. Let’s make technology work for our customers together!
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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...
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