Sr Accessibility Analyst - job 17 of 21

As a Senior Accessibility Analyst at Visa, your responsibilities include consulting with various teams to ensure that both internal and consumer-facing payment tools and applications are accessible. You'll conduct testing across websites, apps, and mobile platforms while adhering to the Visa Global Accessibility Requirements (VGAR). Your role will also involve resolving accessibility issues during product development and championing the cause of inclusivity throughout the organization.

Candidates for the Senior Accessibility Analyst position at Visa should possess experience in website, app, and mobile web testing, as well as familiarity with document and native mobile testing. Strong analytical and creative problem-solving skills are crucial, along with excellent design, writing, and presentation abilities. The ideal candidate should also demonstrate effective collaboration with teams and have a solid understanding of accessibility standards.

In the role of Senior Accessibility Analyst at Visa, you will support product development teams by testing their applications for accessibility compliance and providing insights throughout the development lifecycle. You’ll assist in identifying and addressing accessibility challenges, ensuring that all products meet the Visa Global Accessibility Requirements (VGAR) while fostering a more inclusive user experience.

Visa provides a hybrid work environment for the Senior Accessibility Analyst role, allowing for a mix of remote and in-office work. The expectation for days at the office will be discussed with your hiring manager, providing flexibility while still ensuring you can effectively collaborate with your colleagues.

Unfortunately, relocation assistance is not available for the Senior Accessibility Analyst position at Visa. However, this role offers an exciting opportunity to work on impactful projects that enhance accessibility in digital payment solutions, making it a great option for local candidates.

In answering this question, provide concrete examples from your past work where you executed accessibility tests on websites or applications. Highlight specific tools or methodologies you used, and discuss the outcome of your testing relative to accessibility compliance.

Demonstrate your organizational skills by discussing how you assess project deadlines, the complexity of accessibility issues, and your strategy for balancing priorities. Mention your use of project management tools or techniques that help in keeping everything on track.

Explain that VGAR are a set of standards established to ensure accessibility compliance within Visa’s products. Discuss their significance in promoting inclusivity and meeting legal obligations, leading to improved user experience for all customers.

Share your preferred accessibility testing tools such as Axe, WAVE, or JAWS, and explain their strengths. Discuss how they help identify and resolve accessibility issues, and why you believe they are crucial for providing quality user experiences.

Emphasize your communication and collaboration skills by describing how you build relationships with product teams, facilitate accessibility workshops, and provide ongoing support to foster an inclusive mindset throughout the development cycle.

Provide a narrative about a specific instance where you discovered a critical accessibility issue, detailing how you approached the problem, the steps you took to resolve it, and the impact of your actions on the project or team.

Reflect on challenges such as resistance to change or lack of knowledge within a team. Discuss strategies you employed to promote understanding and engagement with accessibility standards, such as training or providing resources.

Discuss the principles of accessibility, including usability for people with disabilities, compliance with standards, and the importance of user feedback. Provide examples of what you consider best practices for creating accessible designs.

Talk about your commitment to continuous learning in the accessibility field. Mention resources you follow, such as accessibility blogs, webinars, and participation in industry forums or conferences.

Share your genuine interest in Visa’s mission and values, highlighting aspects such as their commitment to innovation and inclusion. Discuss how your skills align with their goals and how you hope to contribute to their accessibility initiatives.