Sr. Manager, Business Strategy & Operations - job 13 of 21

The Sr. Manager, Business Strategy & Operations at Visa is responsible for managing the event tech stack, the event intake and ticketing system, and facilitating cross-functional task force initiatives. This role also involves collecting event data, reporting on KPIs, and effectively managing complex projects to ensure smooth operational flow.

A successful candidate for the Sr. Manager, Business Strategy & Operations role at Visa must be a strategic thinker, demonstrate strong project management skills, and possess excellent organizational capabilities. The ability to build relationships and collaborate with various teams within Visa is also a vital quality.

As a Sr. Manager, you will drive the ongoing development of Visa’s Event & Experience Center of Excellence through strategic management of resources and technology. Your role will help shape the future of Visa’s events and ensure that they align with organizational goals and exceed audience expectations.

The Sr. Manager, Business Strategy & Operations position at Visa offers a hybrid work environment, which means that you will have opportunities to work both in the office and remotely. Specific in-office days will be determined in consultation with your hiring manager, providing flexibility while fostering collaboration.

The Sr. Manager will oversee a variety of internal and external events at Visa, employing an array of tools and strategies to enhance these experiences. This includes managing tech resources and coordinating data collection to assess the success and impact of each event.

In an interview, you should detail specific projects where you effectively managed timelines, resources, and team collaborations. Highlight specific methodologies you used, such as Agile or Waterfall, and how these approaches benefited the overall outcome.

Mention resources such as industry articles, webinars, or conferences you follow to stay informed. Demonstrating a proactive approach to continuing education in event management reinforces your commitment to excellence in the Sr. Manager position.

Discuss specific organizational tools or processes you use, such as prioritization matrices or project management software, and provide examples of successfully managing competing deadlines without sacrificing quality.

Illustrate your interpersonal skills by sharing a scenario where you effectively resolved conflict or facilitated collaboration among different stakeholders, emphasizing your communication and relationship-building abilities.

Focus on your role in planning and executing an event. Explain how you set objectives, engaged stakeholders, and measured success through feedback and KPIs, providing a clear picture of your impact.

List specific software and tools you've used, including ticketing platforms or event management systems, and describe how they contributed to your logistical success in previous roles.

Discuss your methodology for collecting relevant data, how you analyze it to ascertain event success, and the importance of KPIs in guiding future event strategies.

Share specific examples of how you facilitated cross-functional collaboration, highlighting strategies that fostered effective communication and alignment among teams.

Reflect on what inspires you in the event management space, whether it’s creativity, impact, or the opportunity for professional growth, aligning your motivations with Visa’s overall mission.

Discuss trends you foresee, such as hybrid models or increased digital engagement, showing that you’re forward-thinking and adaptable to changes in the event landscape.