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Sr. Manager: Consumer Solutions - job 2 of 3

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Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Asist with Product Strategy and Development: Develop and refine the strategy for Visa’s Core Consumer Product platforms, including identifying new product opportunities, features, and enhancements based on market trends, competitive analysis, and regulatory changes.
Use Case based Value Proposition Management: Design, develop and manage compelling value propositions that meet the needs of target customers, differentiate the product in the market, and align with the brand.
Market and Competitive Analysis: Conduct ongoing analysis of the market and competitors to understand emerging trends, opportunities, and threats. Use insights to inform product strategy and positioning.
Cross-functional Collaboration: Work closely with teams across the organization, including but not limited to the hub Product owners, Finance, Pricing & Interchange, Marketing, Solutions Delivery, Business Development, etc., to ensure the successful development, launch and support of card payment products.
Performance Tracking and Optimization: Monitor product performance against key metrics, identify areas for improvement, and implement strategies to drive sales, growth, and customer satisfaction.
Regulatory Compliance and Risk Management: Ensure that card payment products comply with relevant regulations and industry standards. Work with Compliance, Controllership, Visa Core Product Rules to identify and mitigate product-related risks.
Customer Experience and Engagement: Collaborate with the greater CEMEA team to develop, enhance and sell platform capabilities delivering exceptional customer experience, including seamless onboarding, customer choice and differentiation, support, and engagement programs that reinforce the value proposition.
VAS Sales: Drive the sales strategies and plans of all relevant Core Consumer Products, Platforms, and Resell Benefit solutions across SSA. Collaborate with relevant SSA teams on targets and sales.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications
-8 or more years of relevant work experience with a Bachelor Degree or at least 5
years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2
years of work experience with a PhD

Preferred Qualifications
-3 to 7 years’ experience in financial/fintech industries. Product development
experience is an advantage.
-Business related degree or MBA would be advantageous

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

What You Should Know About Sr. Manager: Consumer Solutions, Visa

If you're looking to make a difference in the world of payments, Visa is the place for you! As a Sr. Manager for Consumer Solutions based in Lagos, Nigeria, you'll play a vital role in shaping the future of payment technology. Your focus will be on developing innovative strategies and refining Visa’s Core Consumer Product platforms, all while keeping an eye on market trends and competitive dynamics. Imagine identifying exciting new product opportunities and crafting compelling value propositions that resonate with our customers. You'll work collaboratively with dynamic teams, pushing the envelope to launch and support cutting-edge card payment products. Your analytical skills will come into play as you conduct deep-dive market research to inform product strategy and enhance customer engagement. Plus, you will be at the forefront of driving sales strategies across the SSA region to maximize impact! This hybrid position grants you the flexibility of a remote setup while still offering the camaraderie of in-office work. If you have a solid background in financial services or fintech, and you're passionate about customer experience and product optimization, we'd love for you to join us at Visa and help elevate the way people pay and get paid.

Frequently Asked Questions (FAQs) for Sr. Manager: Consumer Solutions Role at Visa

What are the responsibilities of a Sr. Manager: Consumer Solutions at Visa?

As a Sr. Manager: Consumer Solutions at Visa, your responsibilities will include developing product strategies, managing value propositions, conducting market analysis, and ensuring regulatory compliance. You'll work closely with cross-functional teams to launch innovative payment products while monitoring performance metrics for continual improvement.