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Sr. Manager - Observability Engineering - job 6 of 20

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Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.

The Opportunity:

We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale. As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions.

The Work itself:

Design, develop and implement observability solution that is a critical part of Visa’s operational system, while influencing Visa’s internal standards for scalability, security, and reusability
Collaborate multi-functionally to create design artifacts and develop best-in-class observability solutions for multiple Visa technical offerings
Work with key stakeholders in product development, infrastructure and operation team to provide the best quality and high reliability observability solutions that fit their business need.
Leverage innovative technologies to build the next generation of tracing and cloud observability solution
Lead a team of system and software engineers. Provide coaching and support to achieve highest quality of work.

Essential Functions:

Works with key stakeholders to gather and refine requirements for tracing and cloud observability solution
Develops and designs advanced cloud observability and tracing solutions that are robust and scalable, considering integrations with other solutions across the internal technical ecosystem.
Provides domain expertise on the development of user documentation of solutions and implements standard processes in user documentation.
Plays a significant role in the development and delivery of new features within a product from end-to-end.

The Skills You Bring:

Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale
Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions
Builder: Experience building and deploying modern services and web applications with quality and scalability
Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.
Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

**We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$135000 / YEARLY (est.)

min

max

$120000K

$150000K

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What You Should Know About Sr. Manager - Observability Engineering, Visa

As a Senior Manager of Observability Engineering at Visa in Austin, you are stepping into an innovative space where problem-solving meets cutting-edge technology. At Visa’s Technology Organization, we are dedicated to reshaping the future of commerce, managing the world’s most advanced processing networks, and solving scalability issues that impact millions of users globally. Your role is all about designing, developing, and implementing observability solutions that are vital to our operations. This position is perfect for someone who thrives in dynamic environments and has a passion for crafting high-performance software products. You will lead a talented team of engineers, collaborating across multiple functions to create best-in-class observability tools for Visa's diverse technological offerings. You will deeply engage with stakeholders, ensuring our solutions not only meet but exceed quality and reliability standards. Every single day, you'll dive deep into complex systems, leveraging the latest technologies to build a next-generation tracing and cloud observability solution. Join us, and you'll not only witness but also contribute to shaping the future of digital monetary transactions across the globe. We believe in a growth mindset, so whether you're experienced in payments technology or simply have a passion for building scalable systems, Visa is eager to cultivate your skills and creativity in a supportive environment.

Frequently Asked Questions (FAQs) for Sr. Manager - Observability Engineering Role at Visa

What are the primary responsibilities of a Sr. Manager - Observability Engineering at Visa?

As a Sr. Manager in Observability Engineering at Visa, your main responsibilities include designing and implementing observability solutions, collaborating with cross-functional teams to gather requirements, and leading a team of engineers. You will ensure that observability systems meet Visa's standards for scalability, security, and reliability while influencing best practices across the organization.