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Sr. Product Manager, Identity Graph - job 19 of 21

Visa and its subsidiaries maintain Identity, Authorization, and Fraud data across multiple systems developed and acquired over time. These comprehensive datasets, when effectively analyzed using Machine Learning/Artificial Intelligence, will yield network-agnostic tools to enhance authorization rates for our merchants and partners within the ecosystem. The Identity Graph consolidates these internal datasets along with relevant external data to construct a holistic 360-degree view of all individuals interacting with the ecosystem, thus enabling various use cases in identity-enabled fraud detection. 
In this role, you will be responsible for managing a core Visa platform focused on innovation and technological progress. You will oversee the integration of Identity Graph with Unified Directory, ensuring security and seamless customer experience across various use cases and credential types. The platform service you will manage touches nearly every Visa cardholder and client, supporting many other core services internally. This role is crucial in positioning Visa as the leading digital payment method in all environments. Drawing on your extensive experience in digital payments and product scaling, you will guide strategy and product management. This position reports to Visa’s Senior Director, Identity Solutions.
The ideal candidate will operate with minimal guidance in a fast-paced and ambiguous work environment, translating high-level directives into detailed deliverables independently. We seek a highly motivated individual capable of taking ownership and delivering results without constant supervision. They must demonstrate excellent interpersonal skills and executive presence, effectively communicating the vision and product to both internal stakeholders and external clients. We seek a highly skilled individual – someone who is technically proficient, can architect a new platform, is an innovative problem solver, and work collaboratively with partners.

Responsibilities:

  • Lead the partnership with Unified Directory: Define a compelling roadmap that allows the integration of two critical platforms for identity at Visa, Identity Graph and Unified Directory. 
  • Develop the long-term vision for Identity Graph and set the roadmap to fulfill that vision.
  • Articulate the vision in a way that resonates with diverse audiences, fostering a shared sense of purpose and direction through servant leadership. 
  • Work with data governance, legal & privacy teams to get approvals for new data sources in each market for the use cases.
  • Work with stakeholders across various geographical regions, Visa product teams, and functions (e.g. design, legal) to define requirements and prioritize features
  • Manage and coordinate technology development and integration with internal engineering teams and external partners/vendors
  • Explore new emerging technologies for graph algorithms that could be relevant for the product 
  • Partner with data science teams to build assurance levels and identity resolution algorithms 
  • Collaborate with fellow product managers to develop business case and revenue forecasts for your product
  • Understand the industry landscape, competitors, regulatory requirements that impact your product

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Product Manager, Identity Graph, Visa

Join Visa as a Sr. Product Manager for Identity Graph in Ashburn, where you'll be at the heart of innovation in the digital payments space! This exciting role is all about synthesizing vast pools of identity, authorization, and fraud data to create tools that improve transaction approval rates for our merchants and partners. Imagine working with cutting-edge Machine Learning and AI to build a comprehensive view of every individual interacting with our ecosystem! Your mission is to steer the integration of the Identity Graph with Unified Directory, enhancing security and providing a seamless customer experience across various applications. You will play a pivotal role in shaping Visa's future as a premier digital payment solution, touching nearly every Visa cardholder and client. As you leverage your vast experience in digital payments and strategic product management, you'll create and communicate a compelling vision that inspires teams internally and builds trust with external stakeholders. This role requires a self-starter who thrives in a fast-paced environment and excels in collaboration. If you're someone who can transform high-level ideas into actionable strategies, lead cross-functional teams, and innovate through problem-solving, we want to hear from you! In this hybrid position, you can look forward to a mix of remote work and time spent collaborating in our Ashburn office, with flexibility confirmed by your hiring manager.

Frequently Asked Questions (FAQs) for Sr. Product Manager, Identity Graph Role at Visa
What are the primary responsibilities of a Sr. Product Manager, Identity Graph at Visa?

The Sr. Product Manager for Identity Graph at Visa holds crucial responsibilities that include leading the integration of the Identity Graph with Unified Directory, defining product roadmaps, developing long-term strategies, and ensuring compliance with legal and privacy guidelines. You'll collaborate with various stakeholders across the organization, manage technology development, and explore new technologies to enhance product capabilities.

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What qualifications are needed for the Sr. Product Manager, Identity Graph position at Visa?

To qualify for the Sr. Product Manager, Identity Graph role at Visa, candidates should possess extensive experience in digital payments and product management. A strong background in managing complex technical platforms, a solid understanding of data governance, and experience with graph algorithms are essential. Excellent communication skills and the ability to operate autonomously in a fast-paced environment are also critical.

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How does the Identity Graph function within Visa as a digital payment method?

The Identity Graph at Visa functions as a central platform that consolidates internal identity, authorization, and fraud data to enable innovative solutions for enhancing transaction security and approval rates. This comprehensive approach aids merchants and partners by providing a holistic view of interactions, thereby improving fraud detection and customer trust in digital payments.

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What skills are essential for a successful Sr. Product Manager at Visa?

Success as a Sr. Product Manager, Identity Graph at Visa hinges on a mix of technical, leadership, and interpersonal skills. Candidates should have a strong technical acumen in product architecture, the ability to innovate solutions, and excellent communication skills to convey the product vision. Experience in servant leadership and the capability to work well with diverse teams across different regions will significantly enhance collaboration and team success.

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What kind of work environment should a Sr. Product Manager, Identity Graph expect at Visa?

At Visa, a Sr. Product Manager for Identity Graph can expect a dynamic, fast-paced work environment that values innovation and collaboration. As a hybrid role, this position allows for flexibility between remote work and in-office collaboration, fostering both independent work and team synergy to drive product success.

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Common Interview Questions for Sr. Product Manager, Identity Graph
Can you describe your experience in product management for technical platforms?

When answering this question, highlight specific platforms you've managed, the technologies involved, and the types of projects you've led. Emphasize any successful integrations or innovations you contributed to, and how you navigated challenges while working with cross-functional teams.

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How do you prioritize features and requirements when working with various stakeholders?

In your response, discuss your approach to collecting stakeholder input, weighing features against business goals, and utilizing data to inform your decisions. Mention any specific tools or techniques you use to ensure transparency and alignment throughout the prioritization process.

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What strategies do you employ for effective cross-functional collaboration?

Highlight strategies such as regular check-ins, stakeholder alignment meetings, and the use of collaborative tools. Discuss how you foster open communication and build relationships with other teams to ensure that everyone is on the same page and working towards common goals.

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Describe a time when you had to lead a project with minimal supervision?

Use this opportunity to showcase your self-motivation and initiative. Provide a specific example of a project, your approach to setting objectives, and the successful outcomes achieved. Discuss how you managed your time and resources effectively to deliver results independently.

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What challenges have you faced in developing a product roadmap, and how did you overcome them?

In your answer, outline a specific challenge related to gathering data or aligning stakeholder priorities, and explain how you navigated it. Highlight your problem-solving skills, adaptability, and any methods used to gain consensus among stakeholders.

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How do you keep up with industry trends and technological advancements relevant to your product?

Share your methods for staying informed, like attending industry conferences, participating in relevant online communities, or subscribing to key publications. Emphasize your proactive approach to learning and how you've applied new insights to inform your product strategy.

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How do you measure the success of a product in your role?

Discuss the KPIs and metrics you track to gauge product effectiveness. Include examples of how you've set measurable objectives, assessed performance, and utilized feedback to make data-driven decisions for product enhancements.

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Can you explain your experience with data governance and privacy in product management?

Provide details on how you navigated data governance and privacy regulations in previous roles. Talk about the processes you established to ensure compliance and give examples of how you collaborated with legal and data protection teams to secure new data sources.

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What role does customer feedback play in your product development process?

In your response, articulate the importance of understanding customer needs and how you gather and analyze feedback. Share examples of how you've incorporated customer insights into product design or enhancements to meet user expectations.

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How do you balance innovation with security in product management?

Answer this by explaining your approach to identifying innovative solutions that also prioritize security and compliance. Describe your strategies for integrating security considerations early in the development process to guarantee that new features enhance customer trust.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 2, 2025

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