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Sr. Product Manager, Identity Graph - job 15 of 21

Visa and its subsidiaries maintain Identity, Authorization, and Fraud data across multiple systems developed and acquired over time. These comprehensive datasets, when effectively analyzed using Machine Learning/Artificial Intelligence, will yield network-agnostic tools to enhance authorization rates for our merchants and partners within the ecosystem. The Identity Graph consolidates these internal datasets along with relevant external data to construct a holistic 360-degree view of all individuals interacting with the ecosystem, thus enabling various use cases in identity-enabled fraud detection. 
In this role, you will be responsible for managing a core Visa platform focused on innovation and technological progress. You will oversee the integration of Identity Graph with Unified Directory, ensuring security and seamless customer experience across various use cases and credential types. The platform service you will manage touches nearly every Visa cardholder and client, supporting many other core services internally. This role is crucial in positioning Visa as the leading digital payment method in all environments. Drawing on your extensive experience in digital payments and product scaling, you will guide strategy and product management. This position reports to Visa’s Senior Director, Identity Solutions.
The ideal candidate will operate with minimal guidance in a fast-paced and ambiguous work environment, translating high-level directives into detailed deliverables independently. We seek a highly motivated individual capable of taking ownership and delivering results without constant supervision. They must demonstrate excellent interpersonal skills and executive presence, effectively communicating the vision and product to both internal stakeholders and external clients. We seek a highly skilled individual – someone who is technically proficient, can architect a new platform, is an innovative problem solver, and work collaboratively with partners.

Responsibilities:

  • Lead the partnership with Unified Directory: Define a compelling roadmap that allows the integration of two critical platforms for identity at Visa, Identity Graph and Unified Directory. 
  • Develop the long-term vision for Identity Graph and set the roadmap to fulfill that vision.
  • Articulate the vision in a way that resonates with diverse audiences, fostering a shared sense of purpose and direction through servant leadership. 
  • Work with data governance, legal & privacy teams to get approvals for new data sources in each market for the use cases.
  • Work with stakeholders across various geographical regions, Visa product teams, and functions (e.g. design, legal) to define requirements and prioritize features
  • Manage and coordinate technology development and integration with internal engineering teams and external partners/vendors
  • Explore new emerging technologies for graph algorithms that could be relevant for the product 
  • Partner with data science teams to build assurance levels and identity resolution algorithms 
  • Collaborate with fellow product managers to develop business case and revenue forecasts for your product
  • Understand the industry landscape, competitors, regulatory requirements that impact your product

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$140000 / YEARLY (est.)
min
max
$120000K
$160000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Product Manager, Identity Graph, Visa

Join Visa as a Sr. Product Manager for Identity Graph in Ashburn, where your expertise will shape the future of digital payments. In today’s fast-paced world of transactions, managing identity, authorization, and fraud data is paramount. You'll lead innovations by integrating critical Visa platforms to enhance authorization rates for our merchants and partners across various landscapes. Your primary focus will be on developing a comprehensive roadmap for the Identity Graph, ensuring its seamless integration with the Unified Directory for a unified user experience. The role allows you to directly impact nearly every Visa cardholder and client by supporting essential core services and putting Visa at the forefront of secure, identity-enabled payment solutions. You'll orchestrate collaborations across diverse teams—including data governance, legal, and technology development—to drive this initiative forward. In a hybrid work environment, you’ll navigate complexities with confidence, drawing from your extensive background in digital payments and product scaling. Your ability to articulate a compelling vision will resonate with various audiences, and your collaborative spirit will foster strong partnerships. If you're a motivated individual ready to take ownership of critical projects and deliver tangible results in an innovative setting, this is a fantastic opportunity to make your mark in a leading global company.

Frequently Asked Questions (FAQs) for Sr. Product Manager, Identity Graph Role at Visa
What are the primary responsibilities of the Sr. Product Manager, Identity Graph at Visa?

The Sr. Product Manager, Identity Graph at Visa is primarily responsible for leading the integration of Identity Graph with the Unified Directory, ensuring that various platforms operate cohesively. Key responsibilities include developing a long-term vision and roadmap for the Identity Graph, articulating that vision to diverse audiences, coordinating technology development with internal engineering teams, and exploring new graph algorithms to improve product functionality. This role also involves working with cross-functional teams to define product requirements and ensure data governance compliance.

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What qualifications are required for the Sr. Product Manager, Identity Graph position at Visa?

Candidates for the Sr. Product Manager, Identity Graph at Visa should have extensive experience in digital payments and product management, showcasing their ability to work independently in a fast-paced environment. A strong technical background and experience with product scaling are essential. Candidates should possess excellent interpersonal skills and an executive presence, along with a proven track record of delivering successful projects while engaging a wide range of stakeholders. Knowledge of machine learning and data governance is also beneficial.

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What skills are essential for success as a Sr. Product Manager, Identity Graph at Visa?

Success as a Sr. Product Manager, Identity Graph at Visa requires a mix of technical, communication, and strategic skills. Strong technical proficiency in product architecture and data analytics is crucial. The ability to articulate complex concepts clearly to different audiences fosters effective collaboration. Excellent problem-solving skills, a passion for innovation, and the ability to navigate regulatory landscapes will help the candidate lead diverse teams toward a shared vision effectively.

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How does the Sr. Product Manager, Identity Graph contribute to Visa's overall goals?

The Sr. Product Manager, Identity Graph contributes to Visa's overall goals by managing key platforms that enhance identity and fraud detection in transactions. By developing innovative solutions using machine learning and external data integration, this role helps boost authorization rates and enriches the customer experience. Furthermore, the position allows Visa to maintain its status as a leading digital payment provider by ensuring security and efficiency across various use cases and client interactions.

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What is the work environment like for the Sr. Product Manager, Identity Graph at Visa?

The work environment for the Sr. Product Manager, Identity Graph at Visa is hybrid, which means you'll have a flexible mix of in-office and remote work. This setting encourages collaboration while allowing you to work independently on strategic initiatives. Expect to engage with a variety of stakeholders across multiple regions and teams, contributing to an fast-paced and dynamic culture focused on technological progress and innovation within digital payments.

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Common Interview Questions for Sr. Product Manager, Identity Graph
Can you explain your previous experience with product management in the digital payments sector?

When discussing your experience, it's essential to highlight specific projects where you improved processes or introduced innovative solutions in digital payments. Share metrics or outcomes that demonstrate your impact, such as increased transaction speeds, enhanced user experience, or revenue growth. This provides a tangible connection to your skills and how they may apply to the Sr. Product Manager, Identity Graph role at Visa.

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How do you prioritize features for integration projects like Identity Graph and Unified Directory?

Discuss your approach to prioritization by mentioning how you assess user needs, stakeholder feedback, and strategic business goals. You might use frameworks like MoSCoW (Must Have, Should Have, Could Have, Won't Have) or impact-effort matrices to ensure that you align project outcomes with Visa’s overarching objectives. Presenting a structured method shows that you can balance competing priorities effectively.

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What tools and methodologies do you use for product development?

Speak about your familiarity with Agile methodologies, as well as specific tools like JIRA, Trello, or Asana for task and project management. Mention any experience with user story mapping or product roadmapping tools, emphasizing how these methodologies help you adapt to fast-paced environments while ensuring features are delivered on time and meet quality standards.

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How do you ensure collaboration among cross-functional teams?

Keep your answer focused on your experience and techniques in fostering collaboration, such as holding regular check-ins, using collaborative tools, or establishing clear communication channels. Highlight specific examples of past projects where cross-team collaboration led to improved outcomes, which will demonstrate your ability to bring diverse teams together as the Sr. Product Manager, Identity Graph at Visa.

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What strategies do you utilize for agile product development?

Highlight your commitment to agile principles, namely flexibility, responsiveness, and iterative development. Discuss your strategies for gathering feedback frequently—from customers and cross-functional teams—and quickly adapting product features based on that feedback. Sharing a specific example of how agile practices led to a more successful product or quicker delivery will offer compelling evidence of your experience.

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Discuss a challenging situation you've faced in product management and how you overcame it.

When answering, provide a specific example of a challenge, such as a difficult stakeholder, tight deadlines, or feature creep. Explain the steps you took to address the issue, the collaborative efforts you made with your team, and the ultimate outcome. This showcases not only your problem-solving ability but also your resilience and capacity for strategic thinking—qualities crucial for the Sr. Product Manager role at Visa.

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How do you stay updated on the latest trends in digital payments and technology?

Discuss your strategies for staying informed, such as following industry thought leaders on social media, attending sector conferences, participating in webinars, or subscribing to various industry publications. Demonstrating an enthusiasm for continuous learning especially in the rapidly evolving field of digital payments is key to thriving in the Sr. Product Manager, Identity Graph role at Visa.

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What role does data play in your product management decisions?

Emphasize the significance of data in informing your decision-making process. Share examples from your experience where data analysis directly influenced product features or enhancements. Show that you understand how data-driven insights can optimize user experience and drive business objectives, particularly in a role focused on identity and authorization data like the Sr. Product Manager, Identity Graph at Visa.

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How would you approach articulating a product vision to diverse stakeholders?

When responding, detail your approach to customizing your message for various audiences based on their interests and expertise. Mention techniques such as storytelling, data visualization, or using analogies. Sharing a past experience where you successfully communicated a product vision can reinforce your skills and make your answer feel more credible.

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Why do you want to work as a Sr. Product Manager, Identity Graph for Visa?

Use this question to align your personal goals and values with Visa's mission and values. Reflect on how your background in digital payments complements the role and why you are particularly excited about leading innovations in identity and authorization. This is your opportunity to show genuine enthusiasm for Visa’s work and your readiness to contribute.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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