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Sr. Product Manager, Identity Graph - job 4 of 21

Visa and its subsidiaries maintain Identity, Authorization, and Fraud data across multiple systems developed and acquired over time. These comprehensive datasets, when effectively analyzed using Machine Learning/Artificial Intelligence, will yield network-agnostic tools to enhance authorization rates for our merchants and partners within the ecosystem. The Identity Graph consolidates these internal datasets along with relevant external data to construct a holistic 360-degree view of all individuals interacting with the ecosystem, thus enabling various use cases in identity-enabled fraud detection. 
In this role, you will be responsible for managing a core Visa platform focused on innovation and technological progress. You will oversee the integration of Identity Graph with Unified Directory, ensuring security and seamless customer experience across various use cases and credential types. The platform service you will manage touches nearly every Visa cardholder and client, supporting many other core services internally. This role is crucial in positioning Visa as the leading digital payment method in all environments. Drawing on your extensive experience in digital payments and product scaling, you will guide strategy and product management. This position reports to Visa’s Senior Director, Identity Solutions.
The ideal candidate will operate with minimal guidance in a fast-paced and ambiguous work environment, translating high-level directives into detailed deliverables independently. We seek a highly motivated individual capable of taking ownership and delivering results without constant supervision. They must demonstrate excellent interpersonal skills and executive presence, effectively communicating the vision and product to both internal stakeholders and external clients. We seek a highly skilled individual – someone who is technically proficient, can architect a new platform, is an innovative problem solver, and work collaboratively with partners.

Responsibilities:

  • Lead the partnership with Unified Directory: Define a compelling roadmap that allows the integration of two critical platforms for identity at Visa, Identity Graph and Unified Directory. 
  • Develop the long-term vision for Identity Graph and set the roadmap to fulfill that vision.
  • Articulate the vision in a way that resonates with diverse audiences, fostering a shared sense of purpose and direction through servant leadership. 
  • Work with data governance, legal & privacy teams to get approvals for new data sources in each market for the use cases.
  • Work with stakeholders across various geographical regions, Visa product teams, and functions (e.g. design, legal) to define requirements and prioritize features
  • Manage and coordinate technology development and integration with internal engineering teams and external partners/vendors
  • Explore new emerging technologies for graph algorithms that could be relevant for the product 
  • Partner with data science teams to build assurance levels and identity resolution algorithms 
  • Collaborate with fellow product managers to develop business case and revenue forecasts for your product
  • Understand the industry landscape, competitors, regulatory requirements that impact your product

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Product Manager, Identity Graph, Visa

As a Senior Product Manager for Identity Graph at Visa in Ashburn, you'll step into a pivotal role focused on redefining the landscape of digital payments. Your mission will entail managing an innovative core Visa platform that interweaves Identity, Authorization, and Fraud data to craft a comprehensive understanding of interactions within the ecosystem. With your expertise in digital payments and product scaling, you'll guide the strategy and product management efforts to ensure that Identity Graph merges seamlessly with Unified Directory, providing a top-notch customer experience. Picture yourself leading the charge in fostering security and efficiency, while also becoming the voice that communicates a clear and compelling vision to both internal teams and external clients. You’ll collaborate with various teams, from legal to data governance, ensuring compliance and integrity of data sources across markets. This role demands a tech-savvy leader who can architect innovative solutions and explore emerging technologies that will not just enhance Visa’s offerings but empower merchants and partners within the ecosystem as well. In this fast-paced environment, your ability to operate independently, while driving results and influencing a diverse array of stakeholders, will be crucial. If you thrive on challenges and enjoy designing products that make a real difference in the world of payment solutions, Visa is the place for you to shine as a Senior Product Manager.

Frequently Asked Questions (FAQs) for Sr. Product Manager, Identity Graph Role at Visa
What are the key responsibilities of a Senior Product Manager for Identity Graph at Visa?

The Senior Product Manager for Identity Graph at Visa is responsible for leading the integration of Identity Graph with Unified Directory, defining strategic roadmaps, and articulating a vision that resonates with varied audiences. This includes developing innovative solutions, managing stakeholder relationships, overseeing technology development, and working with legal and privacy teams to ensure compliance with regulatory requirements.

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What qualifications are required for the position of Senior Product Manager for Identity Graph at Visa?

Candidates for the Senior Product Manager position at Visa should possess extensive experience in digital payments, product management, and technology development. A strong technical background, excellent communication skills, and the ability to work collaboratively across geographical regions and with diverse teams are essential. Familiarity with data governance and regulatory landscapes in relevant markets is also desirable.

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How does the Senior Product Manager for Identity Graph at Visa influence the digital payments landscape?

By managing the Identity Graph platform, the Senior Product Manager plays a crucial role in positioning Visa as a leader in digital payments. Through the innovative integration of identity solutions and the execution of a strategic vision, this role helps improve authorization rates for merchants and enhance fraud detection, ultimately creating a more secure and efficient payment environment.

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What skills are essential for success as a Senior Product Manager for Identity Graph at Visa?

Success as a Senior Product Manager at Visa requires a blend of technical proficiency, strategic vision, and exceptional interpersonal skills. Candidates should possess problem-solving capabilities, the ability to manage complex integrations, and strong communication skills to effectively convey product visions to stakeholders at all levels. Leadership and autonomy in a fast-paced environment are also critical.

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How does the Senior Product Manager for Identity Graph at Visa ensure a successful product launch?

To ensure a successful product launch, the Senior Product Manager at Visa must meticulously coordinate with internal engineering teams, collaborate with data science for assurance algorithms, and prioritize features based on stakeholder feedback. Crafting a compelling business case and revenue forecasts for the product is vital, as is understanding market dynamics and competitor landscapes.

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Common Interview Questions for Sr. Product Manager, Identity Graph
Can you describe your experience with managing product roadmaps?

When discussing your experience with product roadmaps, highlight specific examples where you defined a roadmap that aligned with the company’s vision. Discuss how you prioritized features and made trade-off decisions, ensuring alignment with stakeholder expectations and market demands.

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How do you approach collaboration with diverse teams in product management?

In your response, emphasize the importance of communication and understanding each team’s unique perspectives. Share experiences where you facilitated cross-functional meetings, gathered diverse inputs, and built consensus on project goals, showcasing your ability to manage varying stakeholder priorities.

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What strategies do you use to stay updated on emerging technologies relevant to your product?

Discuss various methods you employ, such as attending industry conferences, participating in webinars, leveraging online resources, and networking with professionals in the field. Highlight how you evaluate new technologies for their potential application to the Identity Graph platform.

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How would you define success for the Identity Graph platform at Visa?

Define success as a combination of metrics such as increased authorization rates, enhanced fraud detection efficacy, and positive feedback from users and consumers. Describe how these metrics align with Visa’s broader goals and objectives in the digital payment landscape.

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Can you give an example of a complex problem you solved in your previous product management roles?

Select a relevant example where you navigated ambiguity and made data-driven decisions to resolve an issue. Focus on your analytical approach, the stakeholders involved, and how your solution positively impacted the project or organization.

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How do you balance short-term needs with long-term vision in product management?

Discuss your approach to prioritization, where you ensure immediate user needs are met while keeping an eye on strategic goals. You might also outline methods for aligning short-term actions with long-term product vision and fostering stakeholder support for both.

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How do you ensure that data governance and compliance are maintained in your products?

Demonstrate your understanding of legal and regulatory requirements by explaining how you collaborate with legal and compliance teams. Mention processes you implement to regularly review and update data practices, ensuring adherence to necessary standards.

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What steps do you take to gather and analyze user feedback for product development?

Talk about the importance of user feedback in shaping product direction. Mention specific tools you use to gather feedback, such as surveys or user testing, and how you analyze that data to inform product decisions and iterative improvements.

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How would you guide a team in the development of algorithms for identity solutions?

Illustrate your leadership and technical expertise by discussing how you’d work with data science teams to define the goals of algorithm development. Highlight the importance of risk assessments, testing, and ensuring that algorithms meet both user needs and industry standards.

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Can you share a time when you had to persuade stakeholders of your product vision?

Choose a specific experience where you effectively communicated your vision for a product. Focus on techniques you used to engage stakeholders, address their concerns, and illustrate how your vision aligns with broader business objectives.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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