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Sr. Product Manager, Identity Graph - job 2 of 21

Visa and its subsidiaries maintain Identity, Authorization, and Fraud data across multiple systems developed and acquired over time. These comprehensive datasets, when effectively analyzed using Machine Learning/Artificial Intelligence, will yield network-agnostic tools to enhance authorization rates for our merchants and partners within the ecosystem. The Identity Graph consolidates these internal datasets along with relevant external data to construct a holistic 360-degree view of all individuals interacting with the ecosystem, thus enabling various use cases in identity-enabled fraud detection. 
In this role, you will be responsible for managing a core Visa platform focused on innovation and technological progress. You will oversee the integration of Identity Graph with Unified Directory, ensuring security and seamless customer experience across various use cases and credential types. The platform service you will manage touches nearly every Visa cardholder and client, supporting many other core services internally. This role is crucial in positioning Visa as the leading digital payment method in all environments. Drawing on your extensive experience in digital payments and product scaling, you will guide strategy and product management. This position reports to Visa’s Senior Director, Identity Solutions.
The ideal candidate will operate with minimal guidance in a fast-paced and ambiguous work environment, translating high-level directives into detailed deliverables independently. We seek a highly motivated individual capable of taking ownership and delivering results without constant supervision. They must demonstrate excellent interpersonal skills and executive presence, effectively communicating the vision and product to both internal stakeholders and external clients. We seek a highly skilled individual – someone who is technically proficient, can architect a new platform, is an innovative problem solver, and work collaboratively with partners.

Responsibilities:

  • Lead the partnership with Unified Directory: Define a compelling roadmap that allows the integration of two critical platforms for identity at Visa, Identity Graph and Unified Directory. 
  • Develop the long-term vision for Identity Graph and set the roadmap to fulfill that vision.
  • Articulate the vision in a way that resonates with diverse audiences, fostering a shared sense of purpose and direction through servant leadership. 
  • Work with data governance, legal & privacy teams to get approvals for new data sources in each market for the use cases.
  • Work with stakeholders across various geographical regions, Visa product teams, and functions (e.g. design, legal) to define requirements and prioritize features
  • Manage and coordinate technology development and integration with internal engineering teams and external partners/vendors
  • Explore new emerging technologies for graph algorithms that could be relevant for the product 
  • Partner with data science teams to build assurance levels and identity resolution algorithms 
  • Collaborate with fellow product managers to develop business case and revenue forecasts for your product
  • Understand the industry landscape, competitors, regulatory requirements that impact your product

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$140000 / YEARLY (est.)
min
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$120000K
$160000K

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What You Should Know About Sr. Product Manager, Identity Graph, Visa

Join Visa as a Sr. Product Manager for Identity Graph based in Ashburn, where you'll play a pivotal role in shaping the future of digital payments. In this position, you'll manage a core Visa platform that integrates Identity Graph with Unified Directory, ensuring a seamless customer experience across various credential types. You’ll be immersed in the dynamic world of identity and fraud detection, leveraging comprehensive datasets enriched through advanced Machine Learning and Artificial Intelligence techniques. As you drive innovation, your responsibilities will include crafting the long-term vision and roadmap for the Identity Graph platform while fostering strong partnerships with various internal and external stakeholders. This critical role allows you to harness your extensive knowledge of digital payments to influence key strategies, guide product management, and elevate Visa as the leading payment solution in diverse environments. Expect to work collaboratively with teams across multiple regions, manage technology development, and explore emerging technologies to enhance our products. If you're passionate about crafting solutions that matter and thrive in fast-paced environments, this is the opportunity for you.

Frequently Asked Questions (FAQs) for Sr. Product Manager, Identity Graph Role at Visa
What are the responsibilities of a Sr. Product Manager, Identity Graph at Visa?

As a Sr. Product Manager for Identity Graph at Visa, you will be responsible for leading the integration of Identity Graph with Unified Directory, defining a roadmap for two critical identity platforms. This entails developing a long-term vision and articulating it to resonate with diverse audiences, managing technology development with internal teams, and coordinating with external partners. Additionally, you will collaborate with data governance and privacy teams, as well as work closely with data science to optimize identity resolution algorithms.

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What qualifications are needed for the Sr. Product Manager, Identity Graph position at Visa?

Candidates for the Sr. Product Manager, Identity Graph position at Visa should possess a strong background in digital payments and product management, with a proven track record of scaling products in fast-paced environments. Technical proficiency, particularly in identity management and data analytics, is crucial. Strong interpersonal and leadership skills are also essential, as you will be interacting with a variety of stakeholders and must effectively communicate the product vision.

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How does the Sr. Product Manager, Identity Graph at Visa contribute to fraud detection?

The Sr. Product Manager, Identity Graph at Visa will significantly contribute to fraud detection by managing the development of network-agnostic tools that enhance authorization rates for merchants and partners. By effectively analyzing comprehensive datasets using Machine Learning and AI, this role enables the creation of a 360-degree view of users, allowing for better identification of fraudulent activities and improved risk management in the Visa ecosystem.

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What is the work environment like for a Sr. Product Manager, Identity Graph at Visa?

The work environment for a Sr. Product Manager, Identity Graph at Visa is dynamic and fast-paced, catering to individuals who thrive with minimal supervision. The role is hybrid, blending in-office collaboration with remote work. Expect to engage with teams globally, addressing challenges and driving innovation in a collaborative setting, while navigating a landscape that requires analytical thinking and adaptability.

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What is the career progression for a Sr. Product Manager, Identity Graph at Visa?

A career as a Sr. Product Manager, Identity Graph at Visa can lead to various growth opportunities within the organization. You may advance into leadership roles in product strategy or operations, or leverage your experience to transition into other realms such as data science or engineering management. The experience gained in this position, combined with Visa's commitment to professional development, positions you well for upward mobility.

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Common Interview Questions for Sr. Product Manager, Identity Graph
Can you describe your experience with identity management solutions?

When asked about your experience with identity management solutions, focus on your past roles that involved similar technologies. Discuss specific projects you've led, the outcomes achieved, and the technologies or frameworks employed to enhance identity resolution.

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How do you approach developing a product roadmap?

In answering this question, detail your method for gathering insights from stakeholders, market trends, and user feedback to create a product roadmap. Emphasize how you ensure alignment with company goals and how you prioritize features based on impact and feasibility.

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What strategies do you use to foster collaboration among cross-functional teams?

Share specific strategies you have implemented to encourage teamwork, such as regular check-ins, collaborative tools, and fostering an open culture for feedback. Highlight examples where your collaboration led to successful project outcomes.

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How do you handle conflicts within project teams?

In your response, illustrate a situation where you encountered conflict and how you facilitated resolution through communication and negotiation. Focus on your ability to maintain professionalism and work towards a shared goal.

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What emerging technologies do you believe will impact identity verification processes?

Discuss your awareness of emerging technologies like advanced biometrics, machine learning algorithms, or blockchain technology. Provide insights into how these technologies can improve identity verification and bolster security measures.

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How do you ensure data privacy and compliance in product development?

Address your familiarity with data governance frameworks and compliance regulations like GDPR or CCPA. Illustrate how you incorporate these considerations into product development and collaboration with legal teams.

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What metrics do you focus on when evaluating product success?

Describe the key performance indicators (KPIs) you track to assess product success, such as adoption rates, customer feedback, and revenue growth. Emphasize your data-driven approach to make informed decisions leading to enhancements.

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Can you give an example of a product failure and what you learned from it?

When discussing a product failure, be honest about what went wrong and the lessons learned. Highlight how this experience has shaped your approach to product management and risk assessment in future projects.

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How do you stay updated with industry trends related to digital payments?

Share your methods for staying informed, such as following industry publications, attending conferences, joining professional networks, or participating in relevant online courses. This shows your commitment to continuous learning and industry involvement.

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What is your approach to user research in product development?

Explain your process for conducting user research, including methods like surveys, interviews, or usability testing. Emphasize your ability to translate user insights into actionable product improvements that meet market needs.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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