Sr Sales Engineer, VISA Open Banking Solutions - job 19 of 21

As a Sr Sales Engineer at VISA Open Banking Solutions, you will play a critical role in the sales process, guiding key clients like fintechs and banks through complex integrations with the Tink platform. Your responsibilities include advising on best practices, leading technical workshops, and collaborating with various teams to ensure projects are tailored to client needs, aiming to enhance their business functionalities and user experiences.

Candidates for the Sr Sales Engineer role at VISA Open Banking Solutions should possess a strong technical background, ideally in fintech or related industries. A thorough understanding of open banking, experience in delivering client-facing solutions, and excellent problem-solving skills are essential. Additionally, strong communication skills to facilitate collaboration with clients and internal teams are crucial.

The Sr Sales Engineer at VISA Open Banking Solutions significantly impacts project delivery by serving as the primary source of technical expertise. They engage with clients to gather insights and feed those back into the organization, ensuring that development teams understand client needs and that solutions are effectively aligned with project goals, ultimately leading to higher success rates in implementations.

The work environment for a Sr Sales Engineer at VISA Open Banking Solutions is dynamic and collaborative. This hybrid role allows for flexibility, with a mix of remote and in-office work. You'll interact daily with various internal teams, external partners, and stakeholders, creating a vibrant atmosphere where innovation and teamwork thrive as you drive projects forward.

At VISA Open Banking Solutions, Sr Sales Engineers have numerous opportunities for career growth. As you successfully implement solutions and contribute to project deliveries, you may have pathways to evolve into more strategic roles, including product management or business development, allowing you to expand your influence within the organization further.

To effectively understand customer needs, I believe in establishing open lines of communication. This involves actively listening during initial consultations, asking probing questions about their challenges, and leveraging insights from previous projects to tailor solutions that meet their specific use cases.

In a recent project, a client struggled with user conversion rates. I conducted a deep dive into their mobile app flows, identifying key points where users dropped off. By collaborating with UX designers, we revised the app interface and tested the effectiveness of our changes, resulting in a significant increase in successful transactions.

I prioritize staying informed on open banking trends by subscribing to industry publications, joining webinars, and participating in professional networks. This helps me not only understand the evolving landscape but also share valuable insights with clients to guide their growth effectively.

I would begin by outlining the core benefits of the Tink platform, such as simplifying financial data connectivity and enhancing customer engagement. Using relatable examples and analogies to their existing systems helps demystify technical aspects and makes the value proposition clear.

Collaboration is central to my role as a Sr Sales Engineer. It ensures that from project initiation to delivery, all stakeholders are aligned. By working closely with Business Developers, Product Managers, and clients, we can leverage diverse perspectives and expertise to create the best possible solutions.

When faced with competing priorities, I focus on assessing project timelines and impacts. Using project management tools allows me to break tasks into manageable parts, prioritize based on urgency and client needs, and communicate effectively with all involved parties to keep everyone aligned.

I believe my experience in fintech combined with a deep understanding of client needs positions me well for this role. My ability to communicate technical concepts to various audiences, coupled with a track record of successful integrations, aligns perfectly with the goals of VISA Open Banking Solutions.

I prioritize clarity and engagement during presentations by using visual aids, avoiding jargon, and encouraging questions. Storytelling around successful use cases enables clients to see the practical applications of technical capabilities, making discussions more effective.

Motivating clients to adopt new solutions relies on demonstrating clear value. By presenting data-driven results from similar cases and highlighting the positive impact on their operations, I build confidence in our offerings and encourage them to envision the potential benefits of integration.

One of the most challenging aspects of being a Sr Sales Engineer is managing client expectations while addressing their technical needs. Balancing transparency about timelines and complexities with maintaining enthusiasm for the product can be challenging, but clear communication and building trust play a crucial role in overcoming these hurdles.