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Sr. Site Reliability Engineer - job 49 of 50

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa Technology & Operations LLC, a Visa Inc. company, needs a Sr. Site Reliability Engineer (multiple openings) in Austin, TX to

  • Provide 24/7 support to critical application pipelines running in Big Data Technology Stack.
  • Develop required Audits and alerts to detect problems from real time dataflow.
  • Develop Superset Graphs for data visualization as per user requirements.
  • Enhance the existing application based on the User requirement.
  • Identify improvement opportunities, and build Automation as well as engage in performance tuning.
  • Analyze code, understand business rules, and trace data, while following the process flow to investigate data-related issues.
  • Work closely with all stakeholders jointly on key deliverables ensuring production scalability and stability.
  • Work on various automation processes for monitoring Dataflow.
  • Position reports to the Employer’s Austin, Texas office and may allow for partial telecommuting.

Qualifications

Basic Qualifications:

  • Bachelor's degree in Computer Science, Computer Information Systems, or related field, followed by 5 years of progressive, post-baccalaureate experience in the job offered or in a site reliability engineer or software engineer-related occupation.
  • Alternatively, Master’s degree in Computer Science, Computer Information Systems, or related field, and 2 years of experience in the job offered or in a site reliability engineer or software engineer-related occupation.
  • Java or J2EE.
  • Python.
  • Hadoop.
  • Kafka.
  • Big Data Security Features (Kerberos & TLS/SSL).
  • CI/CD pipeline to deploy code changes.
  • Linux or Unix OS Services.
  • Shell scripting.

Additional Information

Worksite: Austin, TX

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Travel Requirements: This position does not require travel.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is $134,285.00 USD to $164,100.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Average salary estimate

$149192.5 / YEARLY (est.)
min
max
$134285K
$164100K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Site Reliability Engineer, Visa

Are you ready to take your career to the next level as a Sr. Site Reliability Engineer with Visa? Based in the vibrant city of Austin, TX, this role will see you providing around-the-clock support to critical application pipelines within our Big Data Technology Stack. You’ll have the opportunity to develop audits and alerts to pinpoint issues from real-time data flow, as well as create Superset graphs for user-defined data visualization. Your keen eye for detail will be essential as you enhance our applications based on user requirements and identify opportunities for improvement. Automation will be your best friend as you get involved in performance tuning and monitoring processes for the data flow. As a key collaborator, you will engage closely with stakeholders on pivotal deliverables, ensuring our production runs smoothly and reliably. We’re looking for someone with a solid technical background, including experience with Java or J2EE, Python, and Hadoop, and who can navigate the complexities of Big Data Security features. Here at Visa, we believe in uplifting everyone, and your skills could help us achieve that mission while enjoying the perks of a hybrid work environment. Join us for a fulfilling career where innovation meets opportunity with Visa Technology & Operations LLC!

Frequently Asked Questions (FAQs) for Sr. Site Reliability Engineer Role at Visa
What are the responsibilities of a Sr. Site Reliability Engineer at Visa?

As a Sr. Site Reliability Engineer at Visa, you will manage 24/7 support for critical application pipelines within the Big Data Technology Stack. Your day-to-day responsibilities will include developing audits and alerts, creating graphs for data visualization, enhancing applications based on user specifications, and implementing automation for monitoring processes. You’ll also work closely with various stakeholders to ensure the scalability and stability of our production systems.

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What qualifications are needed for the Sr. Site Reliability Engineer position at Visa?

To qualify for the Sr. Site Reliability Engineer position at Visa, you will need either a Bachelor's degree in Computer Science or a related field with 5 years of relevant experience, or a Master’s degree with 2 years of experience. Essential technical skills include proficiency in Java or J2EE, Python, Hadoop, and an understanding of Big Data Security features, as well as experience working with CI/CD pipelines and Linux or Unix operating systems.

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What is the work environment like for the Sr. Site Reliability Engineer at Visa?

The work environment for the Sr. Site Reliability Engineer at Visa is hybrid, allowing you to alternate between working remotely and in the office. Employees are expected to be in the office 2-3 days a week, ensuring that collaboration with teammates and stakeholders happens frequently, ultimately aligning with business needs.

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What are the opportunities for career growth as a Sr. Site Reliability Engineer at Visa?

At Visa, career growth is highly encouraged, especially for a Sr. Site Reliability Engineer. You’ll have access to innovative projects, training opportunities, and mentorship programs that can help advance your career. Engaging in performance tuning, automation, and other technological enhancements will further position you as a leader in the field, potentially paving the way for future leadership roles.

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What is the salary range for a Sr. Site Reliability Engineer at Visa?

The estimated salary range for a newly hired Sr. Site Reliability Engineer at Visa is between $134,285.00 to $164,100.00 annually. This range can vary based on specific job-related factors such as knowledge, skills, experience, and location. Additional incentives like bonus and equity may also apply, along with a robust benefits package.

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Common Interview Questions for Sr. Site Reliability Engineer
Can you describe your experience with Big Data technologies in the role of a Sr. Site Reliability Engineer?

In preparing for this question, focus on specific technologies and projects you've worked on regarding Big Data, such as Hadoop and Kafka. Describe the challenges you faced and how you resolved them, showcasing your problem-solving skills and technical expertise in a clear and concise manner.

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How do you ensure application stability and scalability in your current role?

Discuss the methods and tools you use to monitor systems, such as automated alerts and performance metrics. Provide specific examples of how your actions have positively impacted application performance, demonstrating your proactive approach to maintaining stable operations.

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What scripting languages are you proficient in, and how have you applied them in your work?

Be prepared to talk in-depth about your experience with shell scripting and other languages like Python. Highlight how you've automated processes or improved efficiency in your previous roles, providing concrete examples of scripts you've developed and their impact.

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Can you give an example of a time you identified and resolved a critical issue in a production environment?

Share a specific incident where you acted quickly to diagnose and resolve an issue. Focus on the steps you took to identify the root cause and how you communicated with your team to implement a solution, showcasing your analytical and teamwork skills.

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What role do you think automation plays in site reliability engineering?

Express your belief in automation as vital to enhancing efficiency and reliability in site reliability engineering. Discuss specific tools and techniques you’ve utilized to automate monitoring and deployment processes, illustrating how these practices have improved operational performance.

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How do you handle high-pressure situations or downtime?

Highlight your stress management techniques and how you maintain composure under pressure. Describe a specific situation where you effectively managed downtime, reinforcing your ability to lead during challenging times and ensure timely recovery.

Join Rise to see the full answer
What measures do you take to ensure data integrity and security?

Discuss your understanding of data security principles, especially in Big Data environments. Explain the tools and practices you’ve employed, such as utilizing security features like Kerberos and TLS/SSL, to protect data integrity in your past roles.

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How do you approach performance tuning for applications and databases?

Detail your strategies for identifying bottlenecks and enhancing performance in applications. Provide examples of optimization techniques you’ve implemented in previous roles, showcasing how you’ve made lasting improvements to performance.

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What makes you a good fit for the Sr. Site Reliability Engineer role at Visa?

Here, reiterate your relevant skills, experience, and passion for site reliability engineering. Utilize the opportunity to align your professional goals with Visa's mission, demonstrating your enthusiasm for contributing to their innovative approach to technology.

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What tools and technologies do you prefer for monitoring and alerting?

Talk about your experiences with various monitoring tools, sharing what worked best for you. Highlight your ability to set up alerts proactively and how this has helped in maintaining system reliability, focusing on the importance of real-time monitoring.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 15, 2025

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