Sr. Site Reliability Engineer - job 0 of 50

As a Sr. Site Reliability Engineer at VISA, you will play a crucial role in developing a best-practices Disaster Recovery program, ensuring the protection of information assets. You'll be responsible for identifying critical functions, defining recovery time objectives (RTOs), and leading annual disaster recovery testing to guarantee preparedness during events. Collaboration with various technology teams and effective documentation are also key components of this role.

To be a successful Sr. Site Reliability Engineer at VISA, candidates typically need a strong background in IT or computer science, along with experience in disaster recovery processes, networking, and storage solutions. Familiarity with cloud services, various database systems (like MySQL, Oracle, PostgreSQL, and MongoDB), as well as hands-on knowledge of security measures, will set you apart in this role.

VISA prioritizes readiness through a well-defined Disaster Recovery program that involves rigorous testing, regular validation, and continuous updates of the disaster recovery plan. As a Sr. Site Reliability Engineer, you will lead these testing activities, ensuring all systems can be maintained or restored swiftly and efficiently during a disaster event.

Collaboration is at the heart of the Sr. Site Reliability Engineer role at VISA. You will work closely with business units and technical teams to integrate diverse systems, utilizing platforms such as Java Web Services and Apache Kafka. This synergy is crucial for driving successful disaster recovery outcomes and creating effective resiliency standards.

As a hybrid position, the work environment for Sr. Site Reliability Engineers at VISA promotes flexibility and collaboration. You'll have a mix of in-office days, confirmed by your Hiring Manager, and opportunities to engage remotely, allowing for a balanced work-life dynamic while contributing to critical operations.

When prioritizing tasks in a disaster recovery situation, it's important to assess the criticality of each system and function. Focus on those that are essential for business continuity and recover them first, ensuring that communication with stakeholders is clear to keep everyone informed during the process.

In discussing your experience with cloud-hosted services, emphasize any specific DR solutions you've implemented or managed, detailing how they have improved recovery times or data integrity. Providing examples of challenges you've faced and how you overcame them will also showcase your expertise.

Staying updated with best practices for disaster recovery involves regular training, participation in industry conferences, and following thought leaders in the field. Mention any relevant certifications or courses you've taken that reflect a commitment to continuous learning and improvement in this area.

When asked to describe a challenging DR test, focus on the obstacles you faced, such as unplanned outages or issues during testing. Highlight how you managed the situation, ensured successful outcomes, and the lessons learned that contributed to refining the disaster recovery process.

Discuss the specific tools you’ve utilized for documenting disaster recovery processes, such as Confluence, SharePoint, or any custom-built solutions. Emphasize how these tools have enabled effective collaboration and ensured proper governance and compliance within the DR framework.

Effective communication during a DR event starts with having a pre-defined communication plan. Discuss how you establish clear lines of communication, regularly update all stakeholders, and ensure that all involved parties are briefed on their roles, enhancing coordination and efficiency during the recovery process.

Your process for validating DR plans should include regular reviews and simulated tests to evaluate the effectiveness of the recovery strategies. Mention how you analyze outcomes, gather feedback, and make necessary adjustments to ensure that the plans remain relevant and effective against evolving threats.

In response to this question, share a specific example where you identified gaps in an existing DR process, implemented changes, and measured their impact. This could involve adopting new technologies, enhancing documentation, or increasing stakeholder engagement to ensure better results.

When defining Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO), consider the criticality of business functions, regulatory requirements, and stakeholder expectations. Emphasize the importance of aligning these objectives with the overall business strategy to minimize downtime and data loss.

Discuss how automation can significantly streamline disaster recovery processes by reducing manual intervention, increasing speed of recovery, and minimizing human error. Highlight any tools or scripts you've used that have enhanced automation in your previous disaster recovery efforts.