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Sr. Site Reliability Engineer - job 0 of 50

  • Collaborate with all Business and Technology units within VISA to identify critical, time-sensitive functions. Define associated recovery time objectives (RTOs) and recovery point objectives (RPOs). 

  • Develop and implement a best-practices Disaster Recovery (DR) program to safeguard VISA’s information assets.

  • Ensure appropriate information security measures and disaster recovery processes are in place. Regularly validate and maintain the disaster recovery plan and program through rigorous testing, plan updates, and maintenance. 

  • Lead annual DR testing activities to ensure VISA's readiness to maintain or restore systems online during a DR event. 

  • Apply knowledge of network configurations, VPNs, firewalls, and other network components to investigate and provide guidance on potential network issues. 

  • Utilize cloud-hosted services expertise in the implementation and management of disaster recovery processes. 

  • Employ knowledge of storage devices and systems to define protective measures for data, including backups, replication, and encryption. 

  • Utilize knowledge of databases like MySQL, Oracle, PostgreSQL, or MongoDB to provide expertise on data backup, restoration, replication, and database failover procedures. 

  • Effectively collaborate with middleware teams, utilizing platforms such as Java Web Services, Apache Kafka/Tomcat, Hazelcast to integrate diverse and complex systems. 

  • Develop and maintain necessary documentation, including impact analysis, risk assessment, and DR/resiliency standards for service architecture and technology domain patterns. 

  • Lead governance, documentation, and coordination with various technology teams and stakeholders in executing Visa’s Offline Backup & Recovery program. 

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Average salary estimate

$110000 / YEARLY (est.)
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max
$90000K
$130000K

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What You Should Know About Sr. Site Reliability Engineer, Visa

As a Sr. Site Reliability Engineer at VISA in Ashburn, you'll be at the forefront of ensuring our systems are resilient and prepared for any disruption. Your role will involve collaborating closely with both our Business and Technology units to pinpoint critical functions that need safeguarding. You’ll define recovery time objectives (RTOs) and recovery point objectives (RPOs) that are crucial for maintaining service continuity. Your initiative in developing a best-practices Disaster Recovery (DR) program will be key in protecting VISA’s information assets, and you’ll lead the charge in annual DR testing to ensure our readiness to restore systems in the face of unexpected events. You’ll have the chance to dive deep into network configurations, including VPNs and firewalls, addressing potential issues head-on. Your expertise in cloud services will guide the implementation of sophisticated disaster recovery processes, while your knowledge of databases like MySQL and PostgreSQL will help us create robust data protection measures. By working with middleware teams on platforms like Java Web Services and Apache Kafka, you’ll help streamline the integration of complex systems. In this hybrid role, you’ll also document key processes such as impact analysis and risk assessments, ensuring we have a solid governance framework in place to support our Offline Backup & Recovery program. Join us at VISA, where your skills in site reliability will play a critical role in shaping our operational excellence.

Frequently Asked Questions (FAQs) for Sr. Site Reliability Engineer Role at Visa
What responsibilities does a Sr. Site Reliability Engineer at VISA have?

As a Sr. Site Reliability Engineer at VISA, your main responsibilities include defining recovery objectives, developing and maintaining a best-practices Disaster Recovery program, conducting rigorous testing of recovery systems, and providing guidance on network configurations and cloud services. You will also be tasked with collaborating with various technology teams and ensuring comprehensive documentation of the disaster recovery processes.

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What qualifications are needed for the Sr. Site Reliability Engineer position at VISA?

To thrive in the Sr. Site Reliability Engineer position at VISA, a solid background in IT infrastructure, disaster recovery planning, and system resiliency is essential. Candidates typically require experience with cloud services, expertise in database management systems like MySQL or Oracle, as well as familiarity with network configurations. Strong analytical and collaborative skills are also vital for this role.

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How does VISA ensure disaster recovery readiness for its IT systems?

VISA ensures disaster recovery readiness by developing a structured Disaster Recovery program, conducting annual testing, and regularly updating recovery plans. As a Sr. Site Reliability Engineer, you will lead these activities, validating and maintaining necessary procedures to protect critical business functions, while also ensuring robust documentation and governance practices are in place.

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What technical skills are important for a Sr. Site Reliability Engineer at VISA?

Technical skills important for a Sr. Site Reliability Engineer at VISA include a practical understanding of network infrastructure, such as VPNs and firewalls, experience with cloud-hosted services, and proficiency in various database technologies. Familiarity with middleware platforms and disaster recovery tools will also be vital in executing your responsibilities effectively.

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What is the work environment like for a Sr. Site Reliability Engineer at VISA?

The work environment for a Sr. Site Reliability Engineer at VISA is hybrid, combining remote and in-office work. You will collaborate with diverse teams to address complex challenges while leading initiatives to safeguard our IT systems. The culture emphasizes continuous learning and improvement, focusing on resilience and innovation.

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Common Interview Questions for Sr. Site Reliability Engineer
Can you explain the importance of RTO and RPO in disaster recovery?

RTO (Recovery Time Objective) and RPO (Recovery Point Objective) are critical metrics in disaster recovery. RTO defines how quickly services must be restored after a disruption, while RPO indicates how much data loss is acceptable during an incident. Discussing your understanding of these concepts in relation to previous experiences can demonstrate your preparedness for the Sr. Site Reliability Engineer role at VISA.

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How would you approach developing a Disaster Recovery plan?

When developing a Disaster Recovery plan, it’s essential to start by identifying critical business functions and their recovery requirements. Assess risks, define recovery objectives, and outline strategies for backup and restoration. Collaboration with other teams to gain insights and ensuring rigorous testing of the plan will also be crucial. Share examples from your previous experience to strengthen your response.

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What experience do you have with cloud services in disaster recovery?

Cloud services play a vital role in modern disaster recovery strategies. Discuss your experience with cloud providers, including specific services you have utilized for backups and recovery processes. Highlight any projects where you successfully implemented or managed these services, demonstrating how they contributed to system resilience.

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Describe a time you solved a complex network issue.

Employing the STAR method—Situation, Task, Action, Result—can effectively convey your problem-solving skills. Describe the context of the network issue, the action steps you took to diagnose and resolve it, and the positive outcome that resulted. Tailoring your example to reflect challenges relevant to the Sr. Site Reliability Engineer role at VISA will strengthen your response.

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How do you keep up to date with the latest trends in site reliability engineering?

Keeping up with industry trends is crucial. Mention specific resources you follow, such as technical blogs, online courses, or professional groups. Sharing examples of how you’ve implemented new knowledge or practices in your work can effectively illustrate your commitment to excellence in the Site Reliability Engineer role at VISA.

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What tools do you typically use for monitoring system performance?

Discuss the tools you are proficient in, such as Prometheus, Grafana, or others. Explain why these tools are effective in monitoring performance and how you’ve used them to identify and resolve issues. Providing specific examples will demonstrate your competency in managing system performance as a Sr. Site Reliability Engineer.

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How would you handle a situation where systems fail during a live event?

Detail your approach, emphasizing calmness and prioritization. Discuss how you would follow the disaster recovery plan, communicate with stakeholders, and ensure data integrity. Sharing a real-life instance where you effectively managed a crisis can exemplify your preparedness for unexpected challenges at VISA.

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What role does documentation play in disaster recovery?

Documentation is vital for clarity and efficiency in disaster recovery. It ensures that all stakeholders understand their roles and responsibilities during an incident. Discuss how you’ve created or contributed to documentation, emphasizing the importance of keeping it updated and accessible to all relevant teams within VISA.

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How do you ensure effective teamwork when managing disaster recovery initiatives?

Effective teamwork is key, especially in crisis situations. Discuss your communication strategies, conflict resolution skills, and how you foster collaborative relationships with other teams. Sharing specific examples from previous roles where you facilitated teamwork will demonstrate your ability to work harmoniously in the experience of a Sr. Site Reliability Engineer at VISA.

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What experience do you have with database backups and failover procedures?

Detail your familiarity with various database management systems, like MySQL or PostgreSQL, focusing on how you ensure data integrity through backups and failover strategies. Discuss specific processes you have implemented or maintained, showcasing your technical expertise and readiness for the Sr. Site Reliability Engineer position at VISA.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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