Sr. Site Reliability Engineer - job 28 of 44

As a Sr. Site Reliability Engineer at VISA, your primary responsibilities include collaborating with Business and Technology units to identify critical functions, developing a disaster recovery program, leading annual testing activities, and ensuring that appropriate security measures are in place. You'll also provide guidance on network configuration issues and manage disaster recovery processes with expertise in cloud-hosted services.

To excel as a Sr. Site Reliability Engineer at VISA, candidates should possess extensive knowledge of disaster recovery planning, network configurations, and databases such as MySQL and PostgreSQL. A strong background in data protection measures, cloud technologies, and collaboration with middleware teams is also crucial. Industry certifications in IT service management or cloud technologies are advantageous.

Essential skills for a Sr. Site Reliability Engineer at VISA include strong problem-solving abilities, a deep understanding of disaster recovery principles, practical knowledge of networking and cloud services, and excellent communication skills for effective collaboration across teams. Additionally, experience with databases and middleware technologies is fundamental to the role.

At VISA, the Sr. Site Reliability Engineer conducts annual disaster recovery testing activities. This rigorous process is vital for ensuring the team's readiness to maintain or restore systems online during any disaster event. Regular validations and updates to the disaster recovery plan are also part of maintaining system resiliency.

The work environment for a Sr. Site Reliability Engineer at VISA is hybrid, allowing for a blend of in-office collaboration and remote work. The days in the office will be confirmed by your Hiring Manager, promoting flexibility while ensuring teamwork in implementing critical disaster recovery processes.

When answering this question, highlight specific instances where you've developed or managed disaster recovery plans. Discuss the steps you took in assessing risks, defining RTOs and RPOs, and testing the plan. Mention tools you used and the outcomes of your testing efforts, emphasizing any improvements in system reliability.

In your response, outline a systematic approach to identifying and resolving network issues. Talk about your familiarity with network components such as firewalls and VPNs, and detail steps you would take to troubleshoot, such as monitoring logs, communicating with stakeholders, and applying your knowledge of relevant technologies.

To effectively answer this question, outline key best practices, such as regular testing and validation of the DR plan, clear documentation, stakeholder coordination, and continuous updates based on changing technology and business needs. Emphasize the importance of a proactive rather than reactive approach.

Here, mention specific cloud technologies you've worked with, detailing how you implemented and managed disaster recovery processes in a cloud environment. Discuss challenges you've faced and how you overcame them, emphasizing scalability and reliability benefits.

In your answer, discuss various protective measures you would advocate for, including encryption, regular backups, and access controls. Highlight your knowledge of different storage systems and any relevant compliance standards that guide your approach to data security.

Documentation is critical in a disaster recovery strategy. Stress the importance of maintaining detailed records on processes, risks, and testing results. Discuss how clear documentation enhances communication and preparedness among team members during a disaster.

Recall a specific instance where you led a successful disaster recovery test. Share the objectives, steps taken, results, and any improvements in processes that followed. This demonstrates your leadership abilities and highlights tangible contributions to system resilience.

Discuss your method for identifying critical functions, perhaps through stakeholder consultations and impact assessments. Explain how you determine priority levels and communicate these to ensure all teams understand their roles during a DR event.

In your response, highlight the collaborative tools and strategies you use to work effectively with middleware teams. Discuss the importance of clear communication and understanding integrations that could affect disaster recovery efforts.

Mention metrics such as Recovery Time Objectives (RTO), Recovery Point Objectives (RPO), and overall system downtime. Explain how analyzing these metrics leads to continual improvement in disaster recovery processes and boosts system reliability.