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Sr SW Test Engineer - job 4 of 18

Global Client Support Services works with issuers, acquirers, processors and merchants worldwide to develop and deliver the support model for Visa Inc. This includes day-to-day operations and product support, back office support and customer performance reporting.

 

This is an individual contributor role responsible for identifying and resolving issues of moderate complexity. This position is at an intermediate professional level and requires strong execution and analytical abilities. This role works independently and receives minimal guidance only in the most complex situations.  The role will analyze and troubleshoot user requirements, procedures and problems to automate or improve existing systems under broadly defined practices and procedures, including working with developers in analyzing and developing process improvements for system administration/environmental build function.

The Issuer Processing Client Test team is part of Visa's Global Client Services group. We deliver quality services and solutions using best-in-class processes, methodologies, and technology with our worldwide workforce. We are an integral part of revenue-generating areas within the company.  This team is dedicated to its customers and to building on past achievements. We are committed to leveraging innovative technology to enhance quality and to accelerate time-to-market. Visa has one of the most visible and most used comprehensive payment systems in the world.

 

Position Summary

The Senior Software Test Engineer of the Global Client Testing (GCT) team reports into Visa's Global Client Services group.

 

The Global Client Testing (GCT) team is responsible for ensuring compliance of clients’ transaction processing software/hardware to VISA’s technical requirements. Before activation of a Visa project or service, the GCT team carry out tests with clients to ensure the integrity of transaction processing through VisaNet and DPS.

The successful candidate will be responsible for developing and executing tests, validations and certifications of transaction processing for the Global Client Testing (GCT) organization. He/she will perform Functional and Regression testing for Test Transaction Processing Environments and simulators. The candidate will need detailed analytical skills and a good understanding of the test methodologies to be able to interface directly and take decisions with staff members of GCT, Product Management, Project Management, Client Implementations and Development. 

 

Essential Functions

  • Responsible for testing, validating, certifying, documentation, and support of systems application and solutions.
  • Supports client testing tasks across key systems (VIP and/or BASE II/VSS and/or DPS), ensuring error-free implementations.
  • Supports Chip testing on cards and terminals.
  • Supports business suite of applications and tools – Test Transaction Processing Environments and simulators.
  • Prioritize testing tasks and other workload in order to meet agreed timeframes.
  • Reviews all plans to ensure testing is being executed in an efficient manner.
  • Respond to technical queries received from clients and internal departments.
  • Follow documented procedures and processes, resolving discrepancies found and suggesting improvements.
  • Proactively identifies and addresses issues with support from management and proposes design/technical solutions.
  • Develops test plans, designs and test cases as appropriate. Identify test dependencies, environment and data requirements.
  • Interact effectively will all levels of Visa management and staff. This position will involve frequent interaction and communication with key Visa stakeholders, including merchants and vendors.
  • Actively contribute to the effectiveness of the team by supporting and co-operating with colleagues based across various Visa regions, providing cover during periods of absence.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr SW Test Engineer, Visa

Are you passionate about testing and quality assurance? If so, Visa Inc. is looking for a Senior Software Test Engineer to join our Global Client Testing (GCT) team in sunny Miami! In this individual contributor role, you'll play a vital part in ensuring that our clients' transaction processing software and hardware comply with Visa's technical requirements. Working with issuers, acquirers, processors, and merchants, you'll be responsible for developing and executing tests, validations, and certifications to guarantee the integrity of transaction processing through VisaNet and DPS. Your strong analytical skills and proficiency in test methodologies will allow you to interact directly with various stakeholders, including Product and Project Management teams. You’ll focus on functional and regression testing for our Test Transaction Processing Environments, while also diving into chip testing for cards and terminals. At Visa, we pride ourselves in delivering quality services by leveraging innovative technology, and your contributions will be key to enhancing our testing processes. As part of a team committed to excellence, you'll assist in preparing test plans, prioritizing tasks, responding to technical queries, and proposing design solutions. If you are excited about making an impact in a fast-paced environment and enjoy collaborating with colleagues across different regions, then this position at Visa is the perfect opportunity for you!

Frequently Asked Questions (FAQs) for Sr SW Test Engineer Role at Visa
What responsibilities does the Senior Software Test Engineer at Visa Inc. have?

The Senior Software Test Engineer at Visa Inc. is responsible for testing, validating, and certifying transaction processing systems. This includes developing test plans, executing functional and regression tests, supporting client testing tasks across key systems, and responding to technical queries from clients and internal departments.

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What qualifications are required for the Senior Software Test Engineer position at Visa Inc.?

For the Senior Software Test Engineer role at Visa Inc., candidates are expected to possess strong execution and analytical abilities, detailed knowledge of test methodologies, and the capacity to work independently. A background in software testing, familiarity with transaction processing environments, and excellent communication skills are also essential.

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How does the Senior Software Test Engineer contribute to Visa Inc.'s Global Client Services?

The Senior Software Test Engineer contributes significantly to Visa's Global Client Services by ensuring the compliance and efficiency of client transaction processing systems. Their work aids in minimizing errors and accelerating time-to-market, thus enhancing overall service quality for clients across the globe.

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Can the Senior Software Test Engineer role at Visa Inc. involve collaboration with other teams?

Yes! The Senior Software Test Engineer at Visa Inc. works closely with various teams, including Product Management, Project Management, and Client Implementations. This collaborative environment helps in sharing insights and ensuring successful client project outcomes.

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What is the work environment for the Senior Software Test Engineer at Visa Inc.?

The Senior Software Test Engineer position at Visa Inc. offers a hybrid work environment. While some tasks can be accomplished remotely, the role requires days in the office as determined by the hiring manager, allowing for dynamic team interactions and collaboration.

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Common Interview Questions for Sr SW Test Engineer
What approaches do you take to ensure the accuracy of your test results as a Senior Software Test Engineer?

To ensure the accuracy of test results, I prioritize developing comprehensive test plans that outline all testing scenarios. I also utilize automated testing tools where applicable, continuously monitor test execution, and perform peer reviews to validate findings before reporting them.

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How do you handle tight deadlines while testing multiple systems?

When facing tight deadlines, I focus on prioritizing testing tasks based on critical business impacts and closely work with my team to delegate responsibilities. Time management tools and daily standups help keep everyone aligned and accountable.

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Can you describe your experience with regression testing?

I have extensive experience with regression testing, which involves re-running functional and non-functional tests after changes or enhancements are made to the software. I ensure meticulous documentation of test cases and results to identify any discrepancies effectively.

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What strategies do you use to communicate technical issues to non-technical stakeholders?

To communicate technical issues to non-technical stakeholders, I focus on simplifying the technical jargon and using analogies or visuals when possible. I also prepare concise summaries highlighting the issue implications and potential solutions.

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Describe a challenging defect you found and how you approached it.

Once, I encountered a defect that caused transactions to fail intermittently. I approached it methodically by gathering logs, recreating the conditions under which it occurred, and coordinating with development teams. This collaborative effort ultimately led to a successful resolution.

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How do you stay updated with the latest testing tools and trends?

I stay updated on the latest testing tools and trends by regularly participating in webinars, attending industry conferences, and engaging with testing communities online. I also find it valuable to share insights with colleagues and collaborate on new tools and methodologies.

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What kind of testing methodologies are you most familiar with?

I am familiar with several testing methodologies, including Agile, Waterfall, and V-Model approaches. I adapt my testing strategy based on the specific project requirements and team dynamics to achieve optimal outcomes.

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How do you prioritize your testing tasks during a project?

I prioritize testing tasks by assessing the criticality of features, understanding client expectations, and considering the impact of each task on the overall project timeline. Regular communication with team members is essential to align on priorities.

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Explain your experience with automated testing.

I have implemented automated testing frameworks to improve efficiency and reduce manual effort. My experience includes writing and maintaining automation scripts, selecting appropriate tools, and ensuring seamless integration into the CI/CD pipeline.

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What role do you think documentation plays in software testing?

Documentation plays a crucial role in software testing, as it not only provides a clear record of testing processes and outcomes but also aids in knowledge sharing among team members. Comprehensive documentation ensures that we can replicate and validate tests effectively.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 15, 2025

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