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Sr. Systems Engineer - job 26 of 33

Visa Technology & Operations LLC, a Visa Inc. company, needs a Sr. Systems Engineer (multiple openings) in Highlands Ranch, CO to

 

  • Provide Infrastructure Operations and Production Support of container technologies and orchestration platforms.
  • Perform Docker/Kubernetes deployment, configuration, scaling, and management of containerized applications.
  • Harden and secure the Kubernetes cluster with monitoring and auditing dashboards.
  • Explain technical concepts and provide guidance to staff.
  • Responsible for partnering with the Platform, Engineering and Delivery Teams to deliver seamless infrastructure support for all Visa business lines.
  • Work on the Security Remediation process (vulnerability assessment and patch management).
  • Contribute to standardized operating procedures.
  • Responsible for adherence of established ITIL practice such as Incident, Change, Problem and Release Management.
  • Be scheduled On-Call to support the infrastructure and our systems.
  • Position reports to the Highlands Ranch, Colorado office and may allow for partial telecommuting.

Average salary estimate

$115000 / YEARLY (est.)
min
max
$100000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Systems Engineer, Visa

Join Visa Technology & Operations LLC as a Sr. Systems Engineer in Highlands Ranch, CO, where you'll play a pivotal role in ensuring the smooth operation of our advanced infrastructure. In this dynamic position, you'll provide Infrastructure Operations and Production Support specifically focused on container technologies and orchestration platforms. Your expertise in Docker and Kubernetes will come into play as you handle deployment, configuration, and management of containerized applications. You’ll also focus on hardening and securing our Kubernetes clusters, utilizing monitoring and auditing dashboards to ensure everything runs flawlessly. Collaboration is key in this role, and you’ll partner with our Platform, Engineering, and Delivery Teams to deliver seamless infrastructure support across all Visa business lines. Additionally, you will be involved in our Security Remediation process, conducting vulnerability assessments and managing patch deployments. Adherence to ITIL practices such as Incident, Change, Problem, and Release Management is essential, ensuring standardized operating procedures are followed. One of the aspects you’ll need to be comfortable with is being on-call, ready to support our infrastructure and systems whenever needed. This is an exciting opportunity to work in a vibrant environment with a great team, while also allowing for partial telecommuting! If you have a passion for technology and a desire to support a large-scale infrastructure, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Sr. Systems Engineer Role at Visa
What does a Sr. Systems Engineer at Visa Technology & Operations LLC do?

A Sr. Systems Engineer at Visa Technology & Operations LLC is responsible for providing Infrastructure Operations and Production Support, particularly for container technologies and orchestration platforms. You will perform Docker and Kubernetes deployments, manage containerized applications, and ensure the security of these systems. You'll also collaborate with other teams and contribute to ITIL practices like Incident and Change Management.

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What qualifications are required for the Sr. Systems Engineer position at Visa Technology & Operations LLC?

To qualify for the Sr. Systems Engineer position at Visa Technology & Operations LLC, candidates typically need a relevant degree in Computer Science or a related field, along with experience in containerization technologies, specifically Docker and Kubernetes. Familiarity with ITIL practices, system security, and a strong collaborative mindset are also essential.

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How does the Sr. Systems Engineer role contribute to Visa's business lines?

The Sr. Systems Engineer role at Visa Technology & Operations LLC significantly contributes to the business lines by ensuring stable and secure infrastructure operations for all systems. By partnering with Platform, Engineering, and Delivery Teams, the engineer helps facilitate seamless service delivery and aligns technical practices with business priorities.

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What are the main tools used by a Sr. Systems Engineer at Visa Technology & Operations LLC?

As a Sr. Systems Engineer at Visa Technology & Operations LLC, you will primarily work with containerization tools such as Docker and Kubernetes. Additionally, you will use monitoring tools, auditing dashboards, and security assessment utilities as part of the Security Remediation process and ongoing infrastructure management.

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Is the Sr. Systems Engineer role at Visa Technology & Operations LLC remote-friendly?

Yes, the Sr. Systems Engineer role at Visa Technology & Operations LLC offers flexibility with partial telecommuting options. While the position requires you to work from the Highlands Ranch, Colorado office, there is room to work from home, making it a more adaptable opportunity.

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Common Interview Questions for Sr. Systems Engineer
Can you explain your experience with Docker and Kubernetes?

When answering this question, focus on specific projects where you've deployed applications using Docker and Kubernetes. Discuss the challenges you faced, how you overcame them, and share metrics or results that demonstrate your effectiveness in managing containerized applications.

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How do you approach securing a Kubernetes cluster?

Share your methodology for securing a Kubernetes cluster, including best practices such as using role-based access controls (RBAC), network policies, and enabling pod security policies. Describe any tools or techniques you use for monitoring and auditing the security of the cluster.

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What steps do you follow for incident management?

Explain your approach to incident management, highlighting the importance of following ITIL practices. Detail how you identify, log, categorize, and resolve incidents, as well as how you communicate with stakeholders and document the process for future reference.

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Describe a complex project you worked on that involved collaboration with other teams.

When discussing a complex project, outline your specific role, the teams involved, and the goals of the project. Explain the communication strategies you used to collaborate effectively and any outcomes that showcase the project's success.

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How do you handle on-call responsibilities?

Articulate your strategy for managing on-call duties, covering aspects like preparation, communication, and time management. Emphasize the importance of maintaining a clear incident escalation path and staying organized to effectively respond to incidents as they arise.

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What is your experience with vulnerability assessments and patch management?

Discuss your hands-on experience with vulnerability assessments, detailing tools you've used and the methodologies you followed. Explain your process for prioritizing and implementing patches, and how you ensure compliance with security protocols.

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How do you keep up with emerging technologies in infrastructure operations?

Share resources you utilize to stay updated on emerging technologies, such as newsletters, webinars, online courses, and professional networks. Discuss any recent technology trends you find exciting and mention how they could potentially benefit the role at Visa Technology & Operations LLC.

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Can you describe your experience with ITIL practices?

When responding, outline your familiarity with ITIL frameworks, describing specific practices you've been involved in, such as Change Management, Incident Management, and Release Management. Highlight any certifications you hold and how you applied ITIL methodologies in previous roles.

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What strategies do you use for effective communication with non-technical stakeholders?

Discuss your approach to translating technical concepts into layman’s terms for non-technical stakeholders. Give examples of past scenarios, emphasizing patience, clarity, and the use of visual aids if applicable, to ensure understanding and alignment.

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How do you prioritize tasks in a fast-paced environment?

Explain your approach to prioritization, which should include assessing urgency, impact, and alignment with organizational goals. Mention any tools or frameworks you use for effective task management to ensure that you remain focused and productive under pressure.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 15, 2025

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