Job details

Sr. Systems Engineer, Virtualization - job 1 of 30

Get a free resume review

The Sr. Systems Engineer is an individual contributor responsible for applying skills and knowledge to perform specified support functions. As part of the team - will be responsible for supporting critical applications and ensure the stability of the applications by performing proactive maintenance activities, engage in automation activities, do root cause analysis and remediation. Knowledge of production support processes such as incident/change/problem management, call triaging, and escalation procedures.

Essential Job Functions and Responsibilities:

Installation, configuration, maintenance, and troubleshooting of Windows 2012, 2016, 2019, and CORE servers and related SOE software packages
Windows Core administration, command line remote administration, scripting critical for large deployments and consistent configuration
ESXi, vSphere systems administration and support including vMotion, HA, DRS, vCenter Operations Manager, vCenter Service Manager, vCenter Configuration Manager, Site Recovery Manager
Microsoft Hyper-V systems administration at the hypervisor level as well as virtual server, high available configuration, mitigating troubleshooting services, rapid return to service in the event of an outage
Scripting, automation, and Self-Service related experience necessary
Security Remediation process (vulnerability assessment and patch management)
Administration of Microsoft System Center Configuration Manager (SCCM) for software updates & patches deployment
Identify automation/innovation opportunities in BAU environment and create tools/scripts to automate and schedule routine administration tasks
Need some basic understanding of SDS, SAN, and NAS storage environment
Basic support of hard component platforms, (HPE C7000 & DELL CMC chassis enclosures)
Manage and support at least 2 of the following third-party monitoring and automation tools: Netcool, Splunk, BMC Patrol, Opnet, BMC Blade logic, BMC BAO. Ansible
BAU operational support of Wintel infrastructure with sound knowledge of ITIL v4 processes such as Incident, Change, Problem, and Release Management
Work with other Disciplines to develop Infrastructure Building Blocks based Reference Architectures and standards that can be offered as services to our customers
This position requires a dynamic, hard-working and ambitious individual, with excellent oral and written communication skills
Candidates will possess interpersonal skills and have experience working in Medium to Large enterprise operational environments
Assist in change management processes
Improve the efficiency and help standardize current processes
Respond to and resolve incident and problem tickets
Document and thoroughly understand the application architecture, system configuration across platforms and interface with various systems and use this knowledge effectively to resolve issues
Work closely with customer support team to communicate the root cause of the outage, duration and recommendations or steps to resolve issues
Participate in Service Improvement Meetings after an application outage
Respond to general inquiries
Document the incident in the tracking tool
Vendor contact for routine, documented incidents as well as operational problems
Provide assistance as required in analyzing the trends and suggesting long-term and short-term improvements.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$105000 / YEARLY (est.)

min

max

$90000K

$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Systems Engineer, Virtualization, Visa

At our company, we’re excited to invite a talented Sr. Systems Engineer specializing in Virtualization to join our team in Highlands Ranch! As a key player in this role, you will be responsible for ensuring that our critical applications are stable and running efficiently. You’ll get to engage in hands-on support functions, from performing proactive maintenance activities to diving into root cause analyses when issues arise. Your expertise in Windows servers (2012, 2016, 2019, and CORE) and ESXi/vSphere systems will be invaluable in managing configurations, automation, and troubleshooting. You'll have the chance to work with tools such as Microsoft Hyper-V, System Center Configuration Manager (SCCM), and various third-party monitoring systems like Splunk and Netcool, helping us enhance our operational processes and drive innovation. We're looking for someone who can not only handle the technical challenges but also excel in communication—collaborating with our customer support teams, documenting incidents meticulously, and analyzing trends to improve service delivery. If you’re seeking a dynamic environment where you can make a real impact, this hybrid position could be the perfect fit for you, and we can’t wait to see how you’ll help us continuously improve our services!

Frequently Asked Questions (FAQs) for Sr. Systems Engineer, Virtualization Role at Visa

What are the primary responsibilities of the Sr. Systems Engineer at our company?

The Sr. Systems Engineer at our company focuses on the stability and performance of critical applications by engaging in proactive maintenance, automation tasks, and root cause analyses. Responsibilities include managing Windows server installations and configurations, supporting ESXi and MS Hyper-V systems, and adhering to ITIL v4 processes for incident, change, and problem management.