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Sr. Systems Engineer, Virtualization/Linux Engineering - job 8 of 17

This position is within the Operations and Infrastructure Organization at Visa. This position requires someone with a passion for Infrastructure, Infrastructure as Code, Automation, root cause investigation and improving infrastructure agility. The candidate is required to have strong analytical abilities, work independently and have strong communication skills and working knowledge of automation tools like Ansible and Chef, monitoring tools like Splunk, BMC Patrol, Grafana, and Linux Operating system, ESX/VCNTR, Docker/Kubernetes/Openshift.

This position requires weekend shift work. The shift coverage can be either 4 days a week for 10 hours each (4x10) or 5 days a week for 8 hours each (5x8). The specific schedule will be determined based on business needs.

Essential Functions:

  • Responsible for the ongoing maintenance, security, and availability of Systems infrastructure based on business requirements and adhering to tight operations, security, and procedural models.
  • Respond to and resolve incident and problem tickets.
  • Must have Strong Knowledge and experience in system monitoring techniques and tools supporting unattended operations
  • Responsible for partnering with the Platform, Engineering and Delivery Teams to deliver seamless infrastructure support for all Visa business lines
  • Responsible for adherence of established ITIL practice.
  • Ability to operate in complex, highly-secure, and highly-available, operations environments and interact with the technology domain experts required to maintain those environments.
  • Provide automation solutions of manual tasks performed by infrastructure support.
  • Work closely with areas across Visa including, Operations, Engineering, Service Product office, and Global Open System Development Lines
  • Ensuring team meets all SLA's and team objectives.
  • Managing large heterogeneous infrastructure involving primarily Linux, and exposure to AIX.
  • Lead and participate in the determination of root causes for service failure and support escalation, using knowledge and experience of VMWare ESX vSphere, Containers, HADOOP, Blade technology (Cisco/HP/Dell), IBM VIO, Linux and AIX, and GPFS.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$115000 / YEARLY (est.)
min
max
$100000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Systems Engineer, Virtualization/Linux Engineering , Visa

At Visa, we’re on the lookout for a passionate Sr. Systems Engineer specializing in Virtualization and Linux Engineering to join our Operations and Infrastructure Organization in Highlands Ranch. If you’re someone who thrives on tackling infrastructure challenges, then you’ve landed in the right spot! This role is all about improving our infrastructure agility through Infrastructure as Code and Automation while diving deep into root cause investigations. As you’ll be working with cutting-edge automation tools like Ansible and Chef, along with monitoring systems such as Splunk and Grafana, your analytical abilities will be put to good use. Strong communication skills are key as you will collaborate with various teams to ensure seamless infrastructure support across all Visa business lines. Please note, this position will require weekend shift work, with options for a 4-day workweek (4x10) or a traditional 5-day (5x8) schedule based on business needs. You will be responsible for maintaining system security and availability, resolving incident tickets, and adhering to ITIL practices. Partnering with the Platform, Engineering, and Delivery Teams, you’ll also be pivotal in automating manual tasks and analyzing root causes of service failures in complex and highly-secure environments. As a hybrid role, you're expected to split your time between remote work and the office 2-3 days a week. Join Visa and help us pioneer innovative solutions in the IT landscape!

Frequently Asked Questions (FAQs) for Sr. Systems Engineer, Virtualization/Linux Engineering Role at Visa
What are the primary responsibilities of a Sr. Systems Engineer at Visa?

As a Sr. Systems Engineer at Visa, your primary responsibilities include maintaining the security and availability of systems infrastructure, resolving incident and problem tickets, and ensuring adherence to established ITIL practices. You will automate manual infrastructure tasks and work alongside various teams to provide seamless support for all business lines.

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What qualifications are necessary for the Sr. Systems Engineer position at Visa?

To qualify for the Sr. Systems Engineer role at Visa, candidates should have strong analytical skills, experience with automation tools such as Ansible and Chef, and familiarity with monitoring tools like Splunk and Grafana. A good understanding of Linux Operating systems, ESX/VCNTR, Docker, Kubernetes, and AIX is also beneficial, along with effective communication skills.

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How does the hybrid work model function for the Sr. Systems Engineer at Visa?

The hybrid work model for the Sr. Systems Engineer position at Visa allows you to split your time between remote work and the office. Employees are typically expected to work on-site 2-3 days a week, based on business needs, ensuring flexibility while still collaborating effectively with team members.

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What tools and technologies should a Sr. Systems Engineer at Visa be proficient in?

A successful Sr. Systems Engineer at Visa should be proficient in automation tools like Ansible and Chef, monitoring tools such as Splunk, BMC Patrol, and Grafana, and have strong knowledge of Linux Operating Systems, VMware ESX vSphere, Containers, and HADOOP technologies.

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What is the expected work schedule for the Sr. Systems Engineer role at Visa?

The expected work schedule for the Sr. Systems Engineer role at Visa includes weekend shifts. You can choose between a 4-day workweek covering 10-hour shifts or a 5-day workweek with 8-hour shifts, depending on operational needs.

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Common Interview Questions for Sr. Systems Engineer, Virtualization/Linux Engineering
Can you describe your experience with automation tools like Ansible and Chef?

When discussing your experience with automation tools like Ansible and Chef in an interview, focus on specific projects where you implemented these tools to enhance infrastructure efficiency. Highlight your understanding of Infrastructure as Code and how it has streamlined operations for your previous employers.

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How do you approach root cause analysis for system failures?

Explain your systematic approach to root cause analysis during the interview, detailing how you gather data, collaborate with teams, and use analytical tools to determine underlying causes. Use examples to illustrate your effectiveness in restoring service and proposing preventive measures.

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What strategies do you use to ensure system security and availability?

For this question, emphasize your familiarity with ITIL practices and your experience in implementing security measures, such as regular updates, monitoring, and incident response protocols. Providing specific examples will demonstrate your commitment to maintaining system integrity.

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How have you managed large heterogeneous infrastructures in the past?

Discuss your experience with managing diverse infrastructures, highlighting your skills in integrating and monitoring various systems. Provide examples where you successfully handled Linux and AIX environments, outlining the challenges faced and solutions implemented.

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What role does communication play in your work as a Systems Engineer?

Communicate the importance of clear communication in team collaboration and problem resolution. Describe situations where effective communication led to better project outcomes, especially in cross-functional teams or when addressing incident management.

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Can you share an example of a successful automation project you've implemented?

When responding to this question, recount a successful automation project detailing the initial challenge, the tools used, and the resulting benefits. Focus on metrics like reduced time, improved efficiency, or enhanced accuracy to quantify your success.

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What monitoring tools have you used to support operations?

Be prepared to discuss the monitoring tools you've utilized, such as Splunk, BMC Patrol, and Grafana. Explain how you configured and tailored these tools to monitor system performance effectively and how data from these tools informed your operational decisions.

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Describe your experience with containerization technologies.

In your answer, summarize your experience with container technologies like Docker, Kubernetes, and OpenShift. Talk about how you’ve used these technologies to ensure effective deployment, scalability, and management of applications in a cloud environment.

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What is your experience with ITIL practices?

Discuss your knowledge and experience with ITIL practices, particularly how you've adhered to processes for service delivery and management within your previous roles. Provide examples of how you implemented these practices to enhance efficiency and service quality.

Join Rise to see the full answer
How do you keep up with technological advancements in Systems Engineering?

Explain your methods for staying up-to-date with technological advancements, such as following industry news, engaging in online courses, and participating in professional networks. Highlight how you’ve applied new knowledge in your previous positions to improve infrastructure operations.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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