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Staff Software Engineer Fullstack - job 1 of 22

Visa is seeking a highly motivated and skilled Staff Software Engineer to join our Value Added Services PD Organization. As a key member of our team, you will play a critical role in developing innovative solutions that enhance transaction management for merchants, proactively address disputes, and integrate advanced technologies to drive smarter decision-making.

In this role, you will develop scalable, high-performance software solutions, integrate AI/ML technologies, and collaborate with cross-functional teams to build secure and reliable products that meet the evolving needs of our clients. You will have the opportunity to shape the platform’s future while ensuring that our products support high availability and operational excellence.

Essential Functions: 

  • Platform Development: Develop and maintain scalable, high-performance software for the Post-Purchase Solutions platform, supporting four key products.
  • Dispute Management: Build solutions to help merchants prevent disputes, quickly resolve them, and provide defense strategies against chargebacks, with an emphasis on proactive dispute resolution.
  • AI/ML Integration: Contribute to the development of AI/ML features such as predictive scoring for dispute probability and merchant success, as well as AI-driven workflow management for dispute resolution.
  • Collaboration & Leadership: Work closely with cross-functional teams, including product managers, data scientists, and engineers, to build new products, enhance existing offerings, and support the growth of the platform.
  • Agile Methodology: Work in an Agile environment following SAFe methodology and Scrum framework, participating in two-week sprints with a globally distributed team.
  • Shared Services: Contribute to the development of underlying shared services such as user management, workflow management, and onboarding.
  • Continuous Improvement: Drive improvements in code quality, performance, and scalability, ensuring alignment with Visa’s best practices and SDLC standards.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

NOTE: This role does not support relocation

Average salary estimate

$140000 / YEARLY (est.)
min
max
$120000K
$160000K

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What You Should Know About Staff Software Engineer Fullstack , Visa

Visa is on the lookout for a talented and driven Staff Software Engineer Fullstack to join our dynamic Value Added Services PD Organization, right in the heart of Bellevue! In this exciting position, you'll be at the forefront of developing innovative solutions that enhance transaction management for merchants, tackle disputes head-on, and integrate cutting-edge technologies. Your work will directly influence how we address issues and drive smarter decision-making within the payment ecosystem. You'll create scalable, high-performance software solutions, leveraging AI and ML technologies to build features that predict and manage disputes while collaborating with cross-functional teams to ensure our products are secure and reliable. Your contributions will shape the future of our platform, which supports high availability and operational excellence across key products. Working in an Agile environment, you’ll immerse yourself in sprints with a globally distributed team, enhancing existing products and driving ongoing improvements in code quality, performance, and scalability. Plus, this hybrid role means you'll enjoy the flexibility of working remotely while still engaging with your team in the Bellevue office 2-3 days a week. If you’re ready to make an impact at Visa and drive the future of payments, we want to hear from you!

Frequently Asked Questions (FAQs) for Staff Software Engineer Fullstack Role at Visa
What are the main responsibilities of a Staff Software Engineer Fullstack at Visa?

As a Staff Software Engineer Fullstack at Visa, your primary responsibilities include developing and maintaining scalable, high-performance software for the Post-Purchase Solutions platform, focusing on solutions that prevent and resolve merchant disputes. You will also be responsible for integrating AI/ML features to enhance decision-making processes and collaborate closely with cross-functional teams to design and deliver reliable products that meet evolving client needs.

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What qualifications are needed for the Staff Software Engineer Fullstack position at Visa?

To qualify for the Staff Software Engineer Fullstack position at Visa, candidates should have a strong background in software development, particularly in both frontend and backend technologies. Proficiency in programming languages such as Java, JavaScript, or Python, along with experience in AI/ML application development, is essential. Familiarity with Agile methodologies, particularly the SAFe framework, and a passion for continuous improvement in code quality and performance are also key qualifications for this role.

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What can I expect from the work environment as a Staff Software Engineer Fullstack at Visa?

Working as a Staff Software Engineer Fullstack at Visa means being part of a collaborative and innovative work environment. You'll engage in Agile sprints, contributing to the development of high-performance solutions in a friendly atmosphere. The hybrid nature of the role allows for a mix of remote and in-office work, covering 2-3 days a week in the Bellevue office, fostering team interaction while providing flexibility.

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What technologies and tools will I use as a Staff Software Engineer Fullstack at Visa?

In your role as a Staff Software Engineer Fullstack at Visa, you will work with a variety of technologies including Java, JavaScript, AI/ML frameworks, and cloud-based solutions. You'll also utilize tools that support Agile development, collaboration, and project management within cross-functional teams, which could include platforms for continuous integration/continuous deployment (CI/CD) and version control systems.

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Is relocation support available for the Staff Software Engineer Fullstack role at Visa?

No, Visa's Staff Software Engineer Fullstack role does not support relocation. Candidates should be local or willing to commute to Bellevue for the in-office work required as part of this hybrid position. The expectation is to be in the office 2-3 days a week, depending on business needs.

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Common Interview Questions for Staff Software Engineer Fullstack
Can you describe your experience with both frontend and backend technologies as a Staff Software Engineer Fullstack?

When answering this question, highlight your proficiency in specific frontend and backend languages and frameworks, like React for frontend and Node.js for backend. Discuss projects where you successfully integrated these technologies, emphasizing your ability to build seamless user experiences while ensuring robust server-side functionality.

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How do you approach AI/ML integration in software projects?

To answer this, showcase your understanding of AI/ML principles and mention any previous experiences where you integrated machine learning models into applications. Discuss the importance of understanding the data, selecting appropriate algorithms, and continual evaluation of model performance in live environments.

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Can you give an example of how you've used Agile methodologies in your work?

Share a specific instance where you participated in Agile practices, like the Scrum process, and describe your role in coordinating sprints. Mention how you facilitated collaboration among team members, addressed obstacles during the sprints, and how this led to improved project outcomes.

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What strategies do you implement for effective collaboration in cross-functional teams?

In your response, discuss the importance of clear communication, setting shared goals, and utilizing collaboration tools to align with team members from different disciplines. Provide an example of a successful project where your teamwork led to effective problem-solving and innovation.

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How do you ensure the scalability and performance of the software you develop?

Demonstrate your understanding of best practices for code quality, scalability, and performance testing. Mention specific techniques or tools you use to monitor and optimize application performance, ensuring that the applications you deliver can handle increased loads and provide reliable service.

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What is your experience with dispute management systems or related technologies?

Share any relevant experiences you have had in developing or maintaining dispute management systems. Discuss the specific challenges faced in this domain and how you addressed them through technology or proactive solutions.

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How do you prioritize tasks in a fast-paced development environment?

Explain your approach to prioritization, perhaps using techniques like the Eisenhower matrix or Agile backlog refinement. Provide examples of how you've successfully balanced competing priorities while maintaining focus on key deliverables.

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What coding standards do you follow to maintain code quality?

Discuss specific coding standards and best practices that you adhere to, such as clean coding principles, code review processes, and the importance of documentation. Emphasize how these practices contribute to maintainable and readable code.

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Have you ever encountered a major technical challenge in a project? How did you overcome it?

Use a specific scenario to communicate the challenge you faced, the thought process leading to your chosen solution, and the outcome of your actions. Highlight your problem-solving skills and ability to adapt under pressure.

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What do you see as the future trends in software development, especially relating to AI and fintech?

Provide insight into your views on future trends that you believe will be significant, especially the integration of AI in enhancing decision-making and automation in fintech. Highlight how such trends could influence your work at Visa and the greater industry landscape.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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