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Staff Software Engineer - job 24 of 50

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Visa is seeking a dynamic and motivated Staff Software Engineer to join our Post-Purchase Solutions platform within the Value Added Services PD Organization. As a key member of our team, you will play an integral role in helping merchants proactively mitigate and resolve disputes, enhancing the efficiency of their transaction management systems.

In this role, you will be responsible for developing innovative solutions to prevent disputes, quickly resolve issues when they arise, and help merchants defend against chargebacks. You will also work with advanced AI/ML technologies to deliver predictive insights and recommendation systems that drive smarter decision-making for merchants.

Essential Functions:

Platform Development: Develop and maintain scalable, high-performance software for the Post-Purchase Solutions platform, supporting four key products.
Dispute Management: Build solutions to help merchants prevent disputes, quickly resolve them, and provide defense strategies against chargebacks, with an emphasis on proactive dispute resolution.
AI/ML Integration: Contribute to the development of AI/ML features such as predictive scoring for dispute probability and merchant success, as well as AI-driven workflow management for dispute resolution.
Collaboration & Leadership: Work closely with cross-functional teams, including product managers, data scientists, and engineers, to build new products, enhance existing offerings, and support the growth of the platform.
Agile Methodology: Work in an Agile environment following SAFe methodology and Scrum framework, participating in two-week sprints with a globally distributed team.
Shared Services: Contribute to the development of underlying shared services such as user management, workflow management, and onboarding.
Continuous Improvement: Drive improvements in code quality, performance, and scalability, ensuring alignment with Visa’s best practices and SDLC standards.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

NOTE: This role does not support relocation

Average salary estimate

$140000 / YEARLY (est.)

min

max

$120000K

$160000K

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What You Should Know About Staff Software Engineer, Visa

Visa is seeking a dynamic and motivated Staff Software Engineer to join our Post-Purchase Solutions platform within the Value Added Services PD Organization in Austin. In this exciting role, you will be pivotal in helping merchants proactively mitigate and resolve disputes, ensuring the efficiency of their transaction management systems. As a Staff Software Engineer, you'll have a chance to develop innovative solutions aimed at preventing disputes and quickly addressing any issues that come up, ultimately empowering merchants to defend against chargebacks. You will also engage with cutting-edge AI/ML technologies, contributing to predictive insights and recommendation systems that foster smarter decision-making for our clients. Your responsibilities will include platform development to create high-performance software, dispute management to build systems for quick resolutions, and AI/ML integration to enhance our offerings with features like predictive scoring and workflow management. Collaboration is key in this role, as you will work closely with product managers, data scientists, and engineers, all while adhering to Agile methodologies. You'll participate in two-week sprints and contribute to shared services like user and workflow management. As a hybrid position, you'll balance your time between remote work and in-office collaboration, ensuring you’re engaged and aligned with team goals. If you're ready to drive continuous improvement in code quality and scalability in alignment with Visa’s standards, join us and be part of transforming payment experiences!

Frequently Asked Questions (FAQs) for Staff Software Engineer Role at Visa

What are the key responsibilities of a Staff Software Engineer at Visa?

As a Staff Software Engineer at Visa, your key responsibilities will include developing and maintaining scalable software for the Post-Purchase Solutions platform, building solutions to manage disputes, and integrating AI/ML technologies to enhance predictive insights. You'll also collaborate with cross-functional teams and work in an Agile environment, contributing to continuous improvements in code quality and performance.