Job details

Staff Software Engineer - job 24 of 50

Get a free resume review

Visa is seeking a dynamic and motivated Staff Software Engineer to join our Post-Purchase Solutions platform within the Value Added Services PD Organization. As a key member of our team, you will play an integral role in helping merchants proactively mitigate and resolve disputes, enhancing the efficiency of their transaction management systems.

In this role, you will be responsible for developing innovative solutions to prevent disputes, quickly resolve issues when they arise, and help merchants defend against chargebacks. You will also work with advanced AI/ML technologies to deliver predictive insights and recommendation systems that drive smarter decision-making for merchants.

Essential Functions:

Platform Development: Develop and maintain scalable, high-performance software for the Post-Purchase Solutions platform, supporting four key products.
Dispute Management: Build solutions to help merchants prevent disputes, quickly resolve them, and provide defense strategies against chargebacks, with an emphasis on proactive dispute resolution.
AI/ML Integration: Contribute to the development of AI/ML features such as predictive scoring for dispute probability and merchant success, as well as AI-driven workflow management for dispute resolution.
Collaboration & Leadership: Work closely with cross-functional teams, including product managers, data scientists, and engineers, to build new products, enhance existing offerings, and support the growth of the platform.
Agile Methodology: Work in an Agile environment following SAFe methodology and Scrum framework, participating in two-week sprints with a globally distributed team.
Shared Services: Contribute to the development of underlying shared services such as user management, workflow management, and onboarding.
Continuous Improvement: Drive improvements in code quality, performance, and scalability, ensuring alignment with Visa’s best practices and SDLC standards.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

NOTE: This role does not support relocation

Average salary estimate

$125000 / YEARLY (est.)

min

max

$110000K

$140000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Staff Software Engineer, Visa

Are you ready to take your software engineering career to the next level? Visa is on the lookout for a motivated and innovative Staff Software Engineer to join our Post-Purchase Solutions team right here in Austin. In this exciting role, you'll be at the forefront of developing scalable software that supports our cutting-edge platform. You’ll focus on creating solutions that help merchants proactively manage disputes, ensuring they can effectively handle transaction challenges. One of the coolest parts? You will be working with advanced AI and machine learning technologies to create predictive insights that empower merchants in their decision-making processes. If you’re passionate about high-performance platforms, this role is a unique opportunity to collaborate with diverse teams, including product managers and data scientists, to drive enhancements and support the growth of our services. You will be immersed in the Agile methodology, participating in two-week sprints to deliver top-notch results alongside a globally distributed team. Plus, you’ll have a stake in improving various shared services. Although this is a hybrid position, with a balance between remote and office work, please note that relocation isn’t supported. If you're up for the challenge and want to make a tangible impact in the world of transaction management, we’d love for you to consider joining us at Visa. Your expertise could be the key to helping merchants navigate disputes with confidence!

Frequently Asked Questions (FAQs) for Staff Software Engineer Role at Visa

What are the key responsibilities of a Staff Software Engineer at Visa?

As a Staff Software Engineer at Visa, you will be primarily responsible for the development and maintenance of our Post-Purchase Solutions platform. Your duties include creating scalable software solutions that help merchants manage disputes efficiently and contribute to AI/ML integration for predictive insights. You'll also collaborate closely with other teams to enhance product offerings and drive continuous improvements in code quality.