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Systems Engineer, Virtualization/Linux Engineering (Junior Level) - job 4 of 19

This position is within the Operations and Infrastructure Organization at Visa. This position requires someone with a passion for Infrastructure, Infrastructure as Code, Automation, root cause investigation and improving infrastructure agility. The candidate is required to have strong analytical abilities, work independently and have strong communication skills and working knowledge of automation tools like Ansible and Chef, monitoring tools like Splunk, BMC Patrol, Grafana, and Linux Operating system, ESX/VCNTR, Docker/Kubernetes/Openshift.

This position requires weekend shift work. The shift coverage can be either 4 days a week for 10 hours each (4x10) or 5 days a week for 8 hours each (5x8). The specific schedule will be determined based on business needs.

Essential Functions:

  • Responsible for the ongoing maintenance, security, and availability of Systems infrastructure based on business requirements and adhering to tight operations, security, and procedural models.
  • Respond to and resolve incident and problem tickets.
  • Must have Strong Knowledge and experience in system monitoring techniques and tools supporting unattended operations
  • Responsible for partnering with the Platform, Engineering and Delivery Teams to deliver seamless infrastructure support for all Visa business lines
  • Responsible for adherence of established ITIL practice.
  • Ability to operate in complex, highly-secure, and highly-available, operations environments and interact with the technology domain experts required to maintain those environments.
  • Provide automation solutions of manual tasks performed by infrastructure support.
  • Work closely with areas across Visa including, Operations, Engineering, Service Product office, and Global Open System Development Lines
  • Ensuring team meets all SLA's and team objectives.
  • Managing large heterogeneous infrastructure involving primarily Linux, and exposure to AIX.
  • Lead and participate in the determination of root causes for service failure and support escalation, using knowledge and experience of VMWare ESX vSphere, Containers, HADOOP, Blade technology (Cisco/HP/Dell), IBM VIO, Linux and AIX, and GPFS.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Systems Engineer, Virtualization/Linux Engineering (Junior Level), Visa

Are you ready to kickstart your career as a Systems Engineer specializing in Virtualization and Linux Engineering with Visa in the beautiful Highlands Ranch? This junior-level position is nestled within our vibrant Operations and Infrastructure Organization, where your passion for infrastructure shines. You’ll dive into the exhilarating world of Infrastructure as Code and automation while enhancing our systems' agility. We seek someone who thrives on solving problems, has robust analytical skills, and can communicate effectively with a team. Familiarity with automation tools like Ansible and Chef, monitoring tools like Splunk, BMC Patrol, and Grafana, along with a solid understanding of the Linux operating system, will set you up for success. Weekend shifts are part of the deal, giving you flexibility with either a 4x10 or 5x8 schedule determined by the needs of the business. In this role, you’ll be responsible for maintaining, securing, and ensuring the availability of our systems infrastructure, resolving incidents and problems as they arise. You'll work closely with our diverse teams, contributing solutions that will enhance our infrastructure support. We’re in search of someone eager to learn and grow in a complex, high-security environment. If you love collaboration and continuous improvement, and you're excited about developing your skills in a hybrid work environment at Visa, then this opportunity is calling your name!

Frequently Asked Questions (FAQs) for Systems Engineer, Virtualization/Linux Engineering (Junior Level) Role at Visa
What responsibilities does a Junior Systems Engineer in Virtualization/Linux at Visa have?

As a Junior Systems Engineer specializing in Virtualization and Linux at Visa, you will play a vital role in maintaining, securing, and ensuring the availability of our systems infrastructure. Your responsibilities include responding to incident and problem tickets, utilizing system monitoring tools, and collaborating with various teams to provide seamless infrastructure support. You'll also be involved in automating manual tasks and ensuring timely adherence to service-level agreements.

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What skills are required for a Junior Systems Engineer at Visa?

To excel as a Junior Systems Engineer at Visa, you should have a strong grasp of analytical problem-solving and communication skills. Familiarity with automation tools like Ansible and Chef, along with monitoring solutions such as Splunk, BMC Patrol, or Grafana, is crucial. Additionally, understanding Linux operating systems and virtualization technologies such as VMware ESX will greatly benefit your success in this role.

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What does the work schedule look like for a Junior Systems Engineer at Visa?

The work schedule for a Junior Systems Engineer at Visa can either be a 4-day workweek covering 10 hours each day or a traditional 5-day workweek covering 8 hours. Weekend shift work is required, and the specific schedule will be tailored to meet business needs. This flexibility allows you to maintain a balanced work-life dynamic.

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Can a Junior Systems Engineer at Visa work remotely?

Yes! This position is categorized as hybrid, meaning you can alternate between working remotely and in the office. Employees in hybrid roles are expected to be in the office for 2-3 set days a week, depending on business needs, which allows for a blend of collaboration and flexibility.

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What are the growth opportunities for a Junior Systems Engineer at Visa?

As a Junior Systems Engineer at Visa, you are stepping into a dynamic environment that offers ample opportunities for career growth. You'll have the chance to learn from experienced professionals, develop your skills across various technologies, and engage in projects that can pave the way to higher-level positions in the IT and infrastructure domain.

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Common Interview Questions for Systems Engineer, Virtualization/Linux Engineering (Junior Level)
How do you prioritize tasks when managing systems infrastructure issues?

Prioritizing tasks involves assessing the urgency and impact of each issue. Understanding which systems are critical to operations and the potential fallout of downtime helps in making informed decisions. It's essential to communicate with your team and stakeholders about the priorities as you work to resolve them efficiently.

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What experience do you have with Linux administration?

When discussing your Linux administration experience, highlight specific tasks such as managing users, configuring networks, and troubleshooting issues. Mention any projects where you used command-line tools or automation scripts to streamline processes, demonstrating your hands-on experience with Linux environments.

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Can you explain the significance of automation in system engineering?

Automation plays a critical role in system engineering as it reduces manual intervention, minimizes errors, and enhances operational efficiency. Discuss examples where you've implemented automation tools like Ansible or Chef to streamline processes or manage configurations, showcasing your understanding of best practices in automation.

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What steps would you take in troubleshooting a service outage?

Begin troubleshooting a service outage by identifying the scope and impact of the issue. Gather logs, review alerts from monitoring tools like Splunk, and employ a systematic approach to isolate the problem's source. Collaborate with team members to analyze the findings and restore service while documenting the entire process to enhance future responses.

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How familiar are you with virtualization technologies?

When discussing your familiarity with virtualization technologies, mention your experience with platforms such as VMware ESX or Kubernetes. Provide examples of how you've deployed virtual machines, managed resources, or utilized containers, highlighting your practical expertise in optimizing infrastructure.

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What tools do you prefer for monitoring systems, and why?

Share your experience with monitoring tools like Grafana, BMC Patrol, or Splunk, and explain how you utilize them to gain insights into system performance and health. Discuss the value of alerting and logging features for maintaining stability and preventing downtime, showcasing your analytical skills.

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Describe a time when you automated a manual task.

Provide a detailed example of a manual task you automated, explaining the initial process, the approach you took to implement automation, and the resultant efficiency gains. Emphasize your ability to analyze workflows critically and your drive to make operations more efficient.

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How do you ensure security while managing systems?

Security is paramount in system management. Discuss your experience with implementing best practices around user access controls, patch management, and regular security audits. Explain how you stay updated on security trends and vulnerabilities to protect infrastructure effectively.

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What experience do you have with ITIL practices?

Share your understanding and experience with ITIL practices by discussing your familiarity with the framework, particularly in incident management and change control. While you may not have been in a dedicated ITIL role, any exposure to structured processes can showcase your knowledge of best practices in operations.

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How do you approach collaboration with cross-functional teams?

Collaboration with cross-functional teams is essential for effective operations. Discuss your experience working alongside engineers, operations staff, or development teams, and describe how you foster open communication, actively listen to project goals, and contribute to achieving shared objectives.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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