Technical Program Manager - job 11 of 19

As a Technical Program Manager at Visa U.S.A. Inc, your main responsibilities include leading cross-functional project execution, managing program risks and issues, and ensuring that all technology initiatives align with the company's strategic goals. You'll also be responsible for overseeing budgets, schedules, and providing strategic updates to executive management.

To qualify for the Technical Program Manager position at Visa U.S.A. Inc, you need a Bachelor’s degree in Computer Science, Computer Engineering, or a related field, along with 5 years of relevant experience. Alternatively, a Master’s degree in the same fields with 2 years of experience is also accepted. Experience in a technology-related occupation is essential.

The work environment for a Technical Program Manager at Visa U.S.A. Inc is collaborative and dynamic. You’ll work closely with cross-functional teams and key stakeholders on strategic technology initiatives. The role is based at the Austin office but also allows for partial telecommuting, promoting a balanced work-life dynamic.

In the Technical Program Manager role at Visa U.S.A. Inc, you will actively support global expansion initiatives by managing projects that facilitate new site buildouts and market entry strategies. Your work will involve coordinating cross-functional efforts to ensure successful implementation trails that cater to diverse audiences.

Essential skills for a Technical Program Manager at Visa U.S.A. Inc include strong leadership abilities, excellent communication skills for cross-functional collaboration, analytical skills for managing risks and budgets, and a robust understanding of technology integration. You also need to be adept at driving project execution and strategic planning.

When asked about a large technology initiative, share a specific example highlighting your role in project planning, execution, and the impact it had. Discuss methodologies you used and how you navigated challenges while ensuring alignment with strategic goals.

To answer this, illustrate your method for prioritization, such as using a weighted decision matrix or Agile methodologies. Explain how you assess urgency versus importance and how you communicate priorities to your team.

Discuss specific risk management strategies you implement, such as risk registers, continuous monitoring, and mitigation plans. Provide an example where your proactive risk management led to a successful project outcome.

Share a situation where you resolved conflict effectively, focusing on your communication strategies, active listening, and mediation skills. Emphasize the importance of alignment and common goals.

Describe your experience managing project budgets, tracking forecasts, and making adjustments as necessary. Use an example to demonstrate how you kept a project within budget without compromising on quality.

Explain your process for identifying and engaging stakeholders, setting expectations, and maintaining clear lines of communication. Provide an example where effective stakeholder management contributed to project success.

Discuss your methods for aligning projects with business objectives, such as roadmap planning, communicating with executives, and adapting project scopes based on strategic insights.

Share the tools and methodologies you’re familiar with, such as Agile, Scrum, or Waterfall. Explain how you select the appropriate methodology based on the project’s unique requirements to streamline execution.

Discuss factors like market demand, competitive analysis, regulatory considerations, and alignment with company strategy. Providing an example of a market entry you helped assess will strengthen your answer.

Clarify the key performance indicators (KPIs) you use to measure project success, such as timelines, budget adherence, and stakeholder satisfaction. Cite specific examples to illustrate how you have effectively tracked and reported on success metrics.