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Manager, People - Sam's Club Experience

Position Summary...

What you'll do...

About the Global People Team
Leaders and individual contributors alike look to our Global People teams to influence strategy, optimize working models and enable the business to achieve results while preserving the fabric that sets us apart and keeps our 1.3M+ associates coming to work every day. By providing the necessary tools and insights, our People professionals operate as partners at every phase of workforce planning, talent management, organizational design and change management. From building communities to preparing Walmart for the future, to be a member of this team is to operate as a vital component to our sustainable success. Together, we think beyond the status-quo and inspire others to evoke positive change. When you join us in Global People, you immerse yourself in our culture, becoming a trailblazer and a true agent of influence.

About the Team/Position
You’ll partner directly with the Club Support People team in support of the Sam’s Club Support Organization. You will be directly responsible for supporting the team with the planning and implementation of all people lifecycle programs and initiatives (AES, performance, talent review, AOP, etc.). You may also occasionally support people partners with associate relations, performance, or other support related needs.

What you’ll bring…

  • You want to be part of and contribute to a high performing people team that not only has the best interest in mind of its business partners and their associates, but also each other.

  • You thrive in environments of ambiguous and complex business problems that require end-to-end solutions.

  • You know how to navigate a maturing HR ecosystem by having, building, and maintaining effective partnerships within and outside of our Global People organization.

  • You’re able to leverage and adapt our current suite of tools and systems to help you and our team work differently (i.e. smarter, more efficiently, and digitally first focused).

  • You embrace data, even when unfamiliar with content or context, to better understand the business, talent, and/or financial details of the organizations you support.

  • You can meet independently with key stakeholders to understand project/program initiatives and then help translate that into delivery for the Global People organization via the People for People team.

  • You can thoughtfully organize a wide portfolio of work, always maintain a strong sense of confidentiality, and are intermediate-level (or higher) with Excel and PowerPoint.

  • You display and have a track record of above average attention to detail.

What you’ll do… 

  • Manages associate questions regarding general human resource issues; updating and coordinating reports related to human resources functions; and managing and coordinating distribution of reference materials. 

  • Ensures consistent execution of the company's human resource practices, systems, and personnel-related activities by auditing human resources practices; analyzing and interpreting reports; creating action plans to resolve instances of non-compliance; conducting observations and investigations;  

  • Manages human resource and business data analysis and management by collaborating with internal, cross-functional partners to identify, collect, and analyze data; conducting data analysis on cross-functional data; identifying and escalating risks and concerns; interpreting and summarizing data for reports and presentations; making data-driven recommendations; administrating and utilizing SharePoint and other collaborative tools; creating and maintaining reports, reporting tools, and templates; and maintaining information security and confidentiality. 

  • Manages business operations by establishing and monitoring timelines and resources for projects; tracking projects and initiatives; reporting project status to business unit leadership; completing audits and reporting results; following up on deliverables; developing and updating project scorecards; monitoring human resource processes and identifying improvement opportunities; filtering, addressing, and escalating associate concerns; mentoring and providing guidance to other assistants; and serving as technical coordinator. 

  • Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning. 

  • Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices. 

Live our Values

Culture Champion
• Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.

Servant Leadership
• Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.

Embrace Change
Curiosity & Courage
• Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.


Digital Transformation & Change
• Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.


Deliver for the Customer
Customer Focus
• Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.

Strategic Thinking
• Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy.

Focus on our Associates
Belonging
• Identifies, attracts, and retains diverse team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.

Collaboration & Influence
• Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.

Talent Management
• Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments.

Benefits and Perks

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, Flexible Time Off, multiple health plans, and much more.    

Equal Opportunity Employer    

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.   

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

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- Health benefits include medical, vision and dental coverage

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- Financial benefits include 401(k), stock purchase and company-paid life insurance

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- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $80,000.00-$155,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications
Bachelor’s degree in Human Resources, Business, or related field and 2 years’ experience in human resources or related area OR 4 years’
experience in human resources or related area

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Project Management, Supervisory

Human Resources - Professional HR (PHR) CERTIFICATION - Certification, Project Management - Project Management Professional - Certification

Primary Location...

2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America
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Average salary estimate

$117500 / YEARLY (est.)
min
max
$80000K
$155000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager, People - Sam's Club Experience, Walmart

As a Manager, People at Sam's Club, you'll be stepping into a key role that focuses on enriching the employee experience for our amazing team members. Based at our Bentonville Home Office, you will play a pivotal part in collaborating with the Club Support People team to roll out essential people lifecycle programs that support a thriving work environment. Imagine being the go-to partner for our teams, ensuring that everything from performance reviews to talent management goes off without a hitch. You’ll help tackle complex business challenges with smart, innovative solutions that put our associates first. We’re all about fostering a workplace culture that values accountability and collaboration, and as part of our Global People Team, you’ll have a front-row seat in crafting strategies that drive us forward. Your skills in data analysis will be leveraged to make informed recommendations that help shape our workforce decisions. Importantly, you will be trusted with maintaining the privacy of our associates while navigating intricate human resource processes. You’ll also mentor and inspire the team, cultivating an environment of continuous learning and development. If you are a proactive problem-solver and someone who thrives in dynamic settings, then this opportunity at Sam's Club is absolutely perfect for you. Join us and make a genuine impact on the lives of over 1.3 million associates!

Frequently Asked Questions (FAQs) for Manager, People - Sam's Club Experience Role at Walmart
What are the main responsibilities of a Manager, People at Sam's Club?

The Manager, People at Sam's Club is primarily responsible for supporting people lifecycle programs, managing associate relations, and implementing initiatives that drive workforce planning and organizational change. This role also involves data analysis, ensuring compliance with HR practices, and collaborating with cross-functional partners to enhance business operations.

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What qualifications do I need to become a Manager, People at Sam's Club?

To qualify for the Manager, People position at Sam's Club, you should hold a Bachelor’s degree in Human Resources, Business, or a related field, along with at least 2 years of experience in human resources. Alternatively, 4 years of relevant experience is also acceptable. Preferred qualifications include certifications in Project Management or HR.

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How does the role of Manager, People at Sam's Club contribute to company culture?

The Manager, People at Sam's Club plays a crucial role in shaping company culture by fostering accountability, collaboration, and a customer-first approach. This position ensures that associates feel valued and engaged, which, in turn, cultivates a positive workplace environment aligned with Walmart's and Sam's Club's core values.

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What skills are crucial for a Manager, People at Sam's Club?

Key skills for the Manager, People role at Sam's Club include effective communication, strategic thinking, data analysis, and proficiency in HR processes. The ability to navigate complex issues, build relationships, and maintain confidentiality is also essential for success in this role.

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What benefits are offered for the Manager, People position at Sam's Club?

The Manager, People position at Sam's Club offers a competitive salary along with a range of benefits including health coverage, 401(k) matching, and paid parental leave. Additionally, associates enjoy a company-paid education benefit program, PTO, and various financial wellbeing perks.

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Common Interview Questions for Manager, People - Sam's Club Experience
Can you describe your experience with human resources management?

When answering, outline your relevant experience, emphasizing specific HR functions you've managed. Provide examples of how you've implemented HR strategies that contributed to company objectives or worked with associates to solve HR-related issues.

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How do you approach data analysis in your HR role?

Highlight your experience with collecting and analyzing HR data to drive decisions. Discuss the tools you use for analysis and provide specific examples of how analytical insights have influenced HR initiatives or improved organizational outcomes.

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What strategies would you use to foster collaboration within teams?

Talk about your methods for building relationships with stakeholders, promoting open communication, and ensuring everyone is aligned towards common goals. Share a situation where you successfully facilitated collaboration in a previous role.

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How do you handle conflicts between associates or teams?

Explain your conflict resolution style and approach. Provide a specific example where you successfully mediated a dispute, showcasing your ability to listen, understand perspectives, and help find a resolution that satisfied all parties involved.

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What is your experience with developing talent within an organization?

Discuss specific programs or initiatives you've led to enhance employee development. Highlight successes in mentoring, training, or implementing performance review processes that have positively impacted employee growth and satisfaction.

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How do you ensure compliance with human resource policies?

Illustrate your understanding of HR compliance through examples of audits or policy implementations you've conducted. Emphasize your attention to detail and approach to maintaining data privacy and security.

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Can you give an example of a time you improved an HR process?

Share a specific instance where you identified inefficiencies in HR processes and took initiative to implement changes. Detail the steps you took and the positive outcomes of those changes on the team or organization.

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What role does employee feedback play in your people management strategy?

Highlight the importance of gathering and utilizing employee feedback in shaping HR policies and initiatives. Provide examples of how you have implemented feedback mechanisms and any resulting changes that improved employee engagement.

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How do you keep up with changes in HR regulations or best practices?

Discuss your methods for staying informed on HR trends and compliance requirements, such as attending workshops, subscribing to HR publications, or engaging with professional groups. Mention how you apply this knowledge to your role.

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Why do you want to work for Sam's Club as a Manager, People?

Showcase your understanding of Sam's Club's values and culture. Explain how your career goals align with the company and how you could contribute to its mission. Share any personal experiences that draw you to this organization.

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Full-time, on-site
DATE POSTED
April 4, 2025

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