As a Senior Software Engineer for Sam’s Contact Center team, you will be a critical member of the team that leads, designs, builds, manages, and deploys some of the key technologies that powers our new and exciting global software initiative at Walmart. You will also get to mentor and develop a talented team of Engineers while working closely with cross-functional teams and leadership. As a member of our team, you’ll be able to say that you work for the world’s largest retailer and contribute to the development to best-in-class methodologies that impact perception and drastically changed business as we know it.
What you'll do:
Requirements Analysis: Understand and analyze Business, Stakeholder, and technical requirements to address needs and assist in solution analysis.
Gap Assessment: Assess gaps, updates, and modifications between customer/business expectations and existing products/solutions.
Functional Design: Assist in creating simple, modular, and extensible functional designs that adhere to requirements.
API and Software Services: Design, build, and maintain high-performance APIs and software services for Sam’s customer experience team.
Code Development: Develop robust, maintainable, and reusable code for managing functionality, configuration, deployment, monitoring, performance, scalability, availability, security, and alerting across software test, integration, and production environments.
Application Enhancement: Plan and implement steps such as reconfiguration, integration, removal, or addition of application components to enhance functionality, resiliency, usability, and security.
Defect Analysis: Analyze defects from past projects/solutions to prevent the recurrence of similar issues.
Performance Analysis: Analyze system performance impacting the product for non-functional requirements, including reliability, operability, performance efficiency, and security.
Troubleshooting: Troubleshoot performance and availability bottlenecks for applications.
Automation: Develop, maintain, and enhance automated test cases and deployment procedures.
Best Practices: Follow and contribute towards the continuous improvement of coding and design best practices developed by the teams. while working in a KPI driven highly agile environment, to ensure that solutions are of high quality and meet business objectives and KPIs.
What you’ll bring
Backend Development: Proficiency in Java, Spring Framework, and NodeJS.
Databases: Experience with relational databases (MySQL) and NoSQL databases(CosmosDB).
Cloud Platforms: GCP or Azure, including microservices architectures (REST), event-based architecture (Kafka, JMS), Azure Storage, Kubernetes, and Docker.
Web Application Management: Ability to manage and debug web applications and cloud environments at the code level.
Programming Skills: Ability to code/script in Python or Java with a working knowledge of SQL and databases. Open-source libraries and design patterns knowledge and experience.
Monitoring and Automation: Experience in building monitoring tools, automation for production systems, logging, telemetry and alerting.
Proof of Concept: Hands-on experience in developing proofs of concepts and communicating technology direction to top management.
Source Code Management: Familiarity with Git, CI tools (Jenkins, Maven), and software provisioning and deployment automation tools.
Orchestration and CI/CD: Exposure to Azure or Google Cloud, and experience with Ansible and Terraform for orchestration, deployments, and CI/CD.
Container Technologies: Experience in deploying and managing Kubernetes and Docker.
Additional Database Exposure: Knowledge of databases like MongoDB, Teradata, or Bigdata is a plus.
Scalability and Availability: Experience in building scalable and highly available distributed systems in a production environment.
Strong Ownership and a Problem-Solving Attitude: Enthusiastic and proactive approach to fixing issues as they arise.
About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.
Flexible, hybrid work:
We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives.
Benefits:
Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $117,000.00-$234,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 2 years’ experience in software engineering or related area.Option 2: 4 years’ experience in software engineering or related area.Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Customer Service, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Masters: Computer ScienceIf an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
At Sam’s Club, we are looking for a talented Software Engineer III - Backend to join our innovative Contact Center team in Sunnyvale. As a pivotal member of this group, you'll play a crucial role in designing, building, and deploying cutting-edge technologies that align with Walmart’s ambitious global software initiatives. Imagine having the opportunity to mentor a dynamic team of engineers while collaborating closely with cross-functional teams to elevate consumer experiences through tech-savvy solutions. Your technical expertise in Java, Spring Framework, and NodeJS will be vital as you create and maintain robust APIs and software services that enhance our customer interactions. You will also conduct performance analyses to troubleshoot and refine applications, ensuring they remain reliable and efficient. In this agile environment, you will be engaged in everything from requirements analysis to defect analysis and automated testing, enabling you to contribute significantly to the success of our operations. At Sam’s Club, you’ll not just be part of a well-known brand, but a leader in an unparalleled retail experience, working alongside a team dedicated to creating an inclusive and innovative workplace. If you are passionate about building scalable solutions, enhancing application functionalities, and driving our mission to help members live better, apply today and be part of something impactful!
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"To save people money so they can live better.”
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