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(USA) Auto Care Center Coach

Position Summary...

What you'll do...

Drives sales and financial performance in the Auto Care Center and service area by receiving and stocking merchandise ensuring effective merchandise presentation accurate and competitive pricing and proper signing and instock and inventory levels budgeting and forecasting sales assessing economic trends and community needs and ensuring that sales and profit goals are achieved and implementing plans to correct any deficiencies Provides customer service and assistance by acknowledging the customer identifying customer needs assisting with purchasing decisions locating merchandise resolving customer issues and concerns promoting products and services while maintaining a safe shopping environment creating and processing customer requests and service orders in accordance with company policies and procedures explaining Auto Care Center and automotive products and services ensuring technicians are trained and certified on service related procedures and staging customer vehicles and assisting with work flow as necessary Maintains the Auto Care Center and automotive sales floor and service area by stocking and rotating merchandise removing damaged or outofdate goods setting up cleaning and organizing product displays signing and pricing merchandise securing fragile and highshrink merchandise maintaining equipment in accordance with company guidelines handling customer and merchandise claims and returns zoning the area ordering arranging and organizing merchandise99 supplies and monitoring the Auto Care Center and automotive area for environmental disposal for example batteries tires oil and OSHA compliance and ensuring customer safety and satisfaction Coordinates completes and oversees jobrelated activities and assignments by developing and maintaining relationships with key stakeholders supporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability for and measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promoting continuous learning Provides supervision and development opportunities for associates by hiring and training mentoring assigning duties providing recognition and ensuring diversity awareness Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by implementing related action plans utilizing and supporting the Open Door Policy and providing direction and guidance on applying these in executing business processes and practices Respect the Individual: Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000B Respect the Individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000B Respect the Individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes Strive for Excellence: Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $65,000.00-$80,000.00 Plus Differential to meet legislative requirements, where applicable.

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Regional Pay Zone (RPZ) (based on location)

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- Sales Volume Category (SVC) (based on facility sales volume)

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- Complex Structure (based on external factors that create challenges)

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

2 years experience in automotive service or service industry field.
1 year of supervisory experience.
Valid driver's license
For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific Criminal Background Check (CBC) and Firearms Authorized Training.
For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a current state issued Certificate of Eligibility.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Automotive Certification from Automotive Technical Institute, Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Experience in automotive service or service industry related field, Supervisory experience

ASE Certification - Certification

Primary Location...

1379 Homer Rd, Minden, LA 71055-6277, United States of America
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Average salary estimate

$72500 / YEARLY (est.)
min
max
$65000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About (USA) Auto Care Center Coach, Walmart

Are you ready to lead a dynamic team at Walmart as the Auto Care Center Coach in beautiful Minden, LA? This isn't just about managing an Auto Care Center; it's about driving sales and ensuring our service area performs at its best. You'll be responsible for stocking merchandise, maintaining competitive pricing, and creating an inviting shopping atmosphere. This position is all about community; you’ll analyze economic trends and adapt to our customers' needs while ensuring we hit our sales and profit goals. Your daily tasks will involve providing top-notch customer service, helping customers with their automotive needs, and promoting products effectively. You’ll also take charge of training and certifying technicians, ensuring they are equipped with the latest knowledge to provide exceptional service. With a focus on teamwork, you'll coordinate with associates, providing mentorship and development opportunities that foster a growth-oriented environment. Keeping the Auto Care Center organized and compliant is crucial, so you’ll oversee inventory and environmental standards, making sure everything from waste disposal to safety protocols is followed. At Walmart, we value integrity and strive for excellence, offering a competitive salary along with fantastic benefits that enhance work-life balance and personal growth. If you have a passion for the automotive industry and a knack for leadership, we invite you to join us in making a positive impact in Minden.

Frequently Asked Questions (FAQs) for (USA) Auto Care Center Coach Role at Walmart
What are the key responsibilities of the Auto Care Center Coach at Walmart?

As the Auto Care Center Coach at Walmart, you'll be responsible for driving sales performance, maintaining inventory levels, and ensuring customer satisfaction. You'll manage a team, oversee the training of technicians, and ensure compliance with safety and operational standards.

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What qualifications are needed to become an Auto Care Center Coach at Walmart?

To qualify for the Auto Care Center Coach position at Walmart, you should have at least 2 years of experience in the automotive service field and a year of supervisory experience. A valid driver's license is also required.

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How does Walmart support the development of its Auto Care Center Coach employees?

Walmart actively supports the development of its Auto Care Center Coach employees through mentorship programs, training sessions, and the 'Live Better U' educational benefits program that covers tuition, books, and fees for various educational endeavors.

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What are the benefits of working as an Auto Care Center Coach at Walmart?

Working as an Auto Care Center Coach at Walmart comes with competitive pay, performance-based bonuses, health insurance, retirement plans, and paid time off. You'll also enjoy additional benefits like military leave pay and adoption expense reimbursement.

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What is the salary range for the Auto Care Center Coach role in Minden, LA?

The annual salary for the Auto Care Center Coach position at Walmart ranges from $65,000 to $80,000, with additional performance bonuses and compensation adjustments based on location and sales volume.

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Common Interview Questions for (USA) Auto Care Center Coach
How do you prioritize your tasks as an Auto Care Center Coach?

When answering this question, focus on your ability to balance daily operations with long-term goals. Discuss your methods for assessing urgency, such as customer needs, sales goals, and team performance, and give examples of how you have effectively prioritized tasks in the past.

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Can you provide an example of how you've improved team performance in a previous role?

Share a specific example where you identified a gap in performance and took actionable steps to improve it. Be sure to highlight the techniques you used, such as training or team-building activities, and the positive outcome that resulted from your efforts.

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What strategies do you use to deliver excellent customer service?

Discuss your customer service philosophy and how you prioritize the customer experience. Share specific strategies, such as active listening, prompt responses, and creating a welcoming atmosphere to illustrate your commitment to exceptional customer service.

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How do you handle conflicts within your team?

Explain your conflict resolution style, emphasizing the importance of open communication and collaboration. Provide an example of a past conflict and how you facilitated a resolution that promoted a positive work environment.

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What experience do you have in inventory management?

Discuss your knowledge of inventory management principles and any relevant systems you've used in the past. Share examples of how you've successfully tracked inventory levels, managed stock, and implemented improvements to reduce waste or enhance efficiency.

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How do you ensure compliance with company policies?

Highlight the importance of understanding and communicating company policies to your team. Share specific methods you utilize to ensure compliance, such as training sessions, regular assessments, and performance reviews.

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How do you motivate your team members?

Discuss your motivational strategies, such as recognition programs, goal-setting, and creating a collaborative work culture. Share an example of how your approach has inspired a team to exceed targets.

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Can you describe your experience with automotive products and services?

Detail your background in the automotive industry, emphasizing any certifications, training, or relevant experience. Discuss how this knowledge will enhance your ability to advise customers and support your team effectively.

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How would you approach budgeting and forecasting sales?

Explain your methodology for analyzing trends, evaluating past performance, and collaborating with stakeholders to develop accurate budgets and sales forecasts. Provide an example of how you’ve successfully managed a budget in a previous role.

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What are your long-term goals as an Auto Care Center Coach?

Share how you see yourself growing within the role and contributing to the company's objectives. Discuss your aspirations for team development, customer satisfaction, and personal career growth, all aligning with Walmart's mission.

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Full-time, on-site
DATE POSTED
April 14, 2025

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