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Job details

(USA) Coach/Ops Mgr Trainee-1

Position Summary...

What you'll do...

Leads and develops teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback (Tour-to-
Teach); communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives,
merchandising, and company direction; introducing and leading company change efforts; providing clear expectations and guidance to implement
business solutions; and communicating business objectives to teams effectively.


Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW)
service model; managing and supporting customer service initiatives (for example, store of the community and community outreach programs);
ensuring customer needs, complaints, and issues are successfully resolved; developing and implementing action plans to correct deficiencies; and
providing process improvement leadership to ensure a high quality customer experience.


Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L (Profit & Loss) statements; managing and
assisting in budgeting, forecasting and controlling expenses in designated business area to confirm they are indexed to sales; monitoring and
ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes; and developing and implementing
action plans to mitigate shrink and ensure sales and profit goals are achieved for business area.


Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates; assigning duties; setting
clear expectations; providing associate recognition; communicating expectations consistently and effectively; ensuring diversity and inclusion
awareness; and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential.


Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders;
supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for
and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting
continuous learning.


Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and
ensuring diversity awareness.


Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by
implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing
business processes and practices.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The hourly wage range for this position is $31.25-$38.46* Plus Differential to meet legislative requirements, where applicable.

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*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Regional Pay Zone (RPZ) (based on location)

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- Sales Volume Category (SVC) (based on facility sales volume)

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s
supervisory experience.
For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific
Criminal Background Check (CBC) and Firearms Authorized Training.
For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a
current state issued Certificate of Eligibility.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.), As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Primary Location...

2025 Paul Bunyan Dr Nw, Bemidji, MN 56601-5606, United States of America
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Average salary estimate

$72400 / YEARLY (est.)
min
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$64900K
$79900K

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What You Should Know About (USA) Coach/Ops Mgr Trainee-1, Walmart

As a Coach/Ops Mgr Trainee-1 at Walmart's Bemidji location, you will play a pivotal role in leading and developing your team. This isn't just a job for you; it's an opportunity to immerse yourself in a fast-paced retail environment while honing your managerial skills. Your day-to-day will be dynamic, with responsibilities ranging from training and mentoring associates to ensuring our customers receive the highest standard of service through the One Best Way (OBW) model. You’ll be touring the store, providing feedback, and ensuring that all departments are efficiently running and meeting customer needs. Through developing meaningful relationships within the store, you will navigate operations with a focus on financial performance and sales goals, reviewing P&L statements to ensure the store area remains profitable. Additionally, you will be responsible for staffing, hiring, and driving diversity initiatives, ensuring that you build a team that reflects the community we serve. Walmart believes in supporting your professional growth with a competitive pay structure, a comprehensive benefits package, and the Live Better U education program that offers funding for your further education. This position allows you to make a substantial impact and gain industry experience that will serve you well in the future. Join us in making a difference not just in our store but in the lives of our associates and customers as well!

Frequently Asked Questions (FAQs) for (USA) Coach/Ops Mgr Trainee-1 Role at Walmart
What are the primary responsibilities of a Coach/Ops Mgr Trainee-1 at Walmart?

A Coach/Ops Mgr Trainee-1 at Walmart is responsible for leading teams, developing associates, managing store operations, and ensuring exceptional customer service. This role includes conducting store tours, analyzing P&L statements, implementing business solutions, and hiring and mentoring new staff members.

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What qualifications do I need to apply for the Coach/Ops Mgr Trainee-1 position at Walmart in Bemidji, MN?

To qualify for the Coach/Ops Mgr Trainee-1 position at Walmart, you need either 2 years of college, 1 year of retail experience accompanied by 1 year of supervisory experience, or 2 years of general work experience with at least 1 year in a supervisory role.

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What kind of training is provided for the Coach/Ops Mgr Trainee-1 role at Walmart?

Walmart provides extensive training for the Coach/Ops Mgr Trainee-1 role, including Academy trainings and Open Door trainings, which are mandatory. This ensures that all associates are well-prepared for their duties and understand company policies and procedures.

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How does Walmart support career growth for Coach/Ops Mgr Trainee-1 employees?

Walmart supports career growth for Coach/Ops Mgr Trainee-1 employees through the Live Better U education program, which funds various educational paths, including high school completion and college degrees. This initiative helps associates enhance their skills and further their careers within the company.

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What benefits are offered to Coach/Ops Mgr Trainee-1 employees at Walmart?

Coach/Ops Mgr Trainee-1 employees at Walmart enjoy a variety of benefits, including competitive pay, performance-based bonuses, comprehensive health coverage, 401(k) options, paid time off, and additional perks like adoption and surrogacy expense reimbursement.

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Common Interview Questions for (USA) Coach/Ops Mgr Trainee-1
How would you describe your leadership style as a Coach/Ops Mgr Trainee-1?

When answering this question, focus on your ability to lead through empowerment and support. Highlight your commitment to mentoring team members and your approach to building a collaborative environment.

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Can you provide an example of how you handled a staffing issue?

Answer by detailing a specific incident where you addressed staffing problems, showcasing your decision-making skills, your ability to communicate effectively, and the successful resolution you achieved.

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What steps would you take to improve customer service in your department?

To answer, discuss strategies you would employ such as training programs, implementing feedback systems, or engaging directly with customers to understand their needs, focusing on your commitment to the OBW model.

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How do you prioritize multiple tasks as a Coach/Ops Mgr Trainee-1?

Explain your organizational skills and methods, such as using calendars, prioritizing tasks based on urgency, and delegating responsibilities to ensure efficiency in meeting store goals.

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What financial metrics do you consider important for your department?

Discuss specific metrics such as sales performance, P&L analysis, and inventory turnover. Emphasize how understanding these metrics helps you drive operational improvements.

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How would you ensure effective communication within your team?

Talk about strategies such as regular team meetings, open-door policies, and utilizing technology to ensure all team members feel informed and included.

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How do you handle conflict among team members?

Share methods you would use to address conflict, emphasizing active listening, mediation skills, and a focus on finding solutions that maintain team harmony.

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What experience do you have in training and mentoring new employees?

Provide a specific example of a training process you have implemented, highlighting the importance of mentorship in building a strong team culture.

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How do you stay up to date on retail trends?

Mention your habits of reading industry publications, attending workshops, and networking with other professionals, showing your commitment to continuous learning.

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Why do you want to work at Walmart as a Coach/Ops Mgr Trainee-1?

Express your admiration for Walmart’s commitment to community service and employee development, linking your career goals with the values that Walmart embodies.

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Full-time, on-site
DATE POSTED
April 13, 2025

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