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Global Safeguarding Adviser

Global Safeguarding Adviser

Contract type: Full time, Permanent.

Location: WaterAid is a global and equal opportunities employer. The role will be based in one of the following countries where WaterAid works, subject to right-to-work eligibility in the respective countries: Kenya, Malawi, Ethiopia, Ghana, Cambodia, Australia, Burkina Faso, Canada, Nepal, Pakistan, Rwanda, South Africa, Madagascar, Mozambique, Nigeria, Sweden, Tanzania, Uganda, Zambia
Salary and Benefits: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. Band F. See further details below:  All per annum

  • South Africa: 827, 550 ZAR with excellent benefits
  • Nepal: 2,683,878 NPR with excellent benefits
  • Kenya: 5,080,002 KES with excellent benefits
  • Uganda: 123,026,016 UGX with excellent benefits

About WaterAid

Want to use your skills in safeguarding to play a vital role in making clean water, decent toilets and good hygiene for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Global Safeguarding Adviser to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team

The WaterAid Global Safeguarding Team sits within the Global People Team, and is a team made up of diverse safeguarding professionals based across a number of WaterAid locations. The Global Safeguarding Team are responsible for ensuring that throughout WaterAid’s work, wherever in the world that maybe, we uphold our ‘Do no harm’ principle and prioritise keeping people safe. The Global Safeguarding Team provide critical safeguarding advice and guidance to all 7 members and 27 countries of the WaterAid federation, to ensure we protect everyone we encounter through our work - including staff, partners, volunteers, contractors and the people in the communities we work - from experiencing any form of harm. This includes setting federation wide safeguarding policies and procedures, providing safeguarding training, case management, management of the Safeguarding Focal Point Network, and sector safeguarding engagement.

We are a remote global team, and the successful candidate must be willing to work independently either from home or a country/member office, and to travel when required occasionally at short notice.

About the Role

This is an exciting opportunity to join the Global Safeguarding Team as our Global Safeguarding Adviser reporting to the Global Safeguarding Director. In this role you will play a key part in managing safeguarding cases and investigations, as well as providing proactive support and guidance to Members and Country Programmes on a range of safeguarding topics. Alongside the Senior Global Safeguarding Specialist, you will design, deliver, and facilitate training to a range of audiences, and help support the management and development of WaterAid’s Safeguarding Focal Point Network. The team is supported by a Global Safeguarding Co-Ordinator, and a Community Safeguarding Engagement Adviser.

In this role you’ll also: 

  • Co-lead safeguarding support country programme / member visits.
  • Contribute to maintaining and updating key global policies as and when required.
  • Actively engage with external safeguarding networks to ensure WaterAid continues to contribute to improve sector safeguarding standards and engages in relevant sector initiatives.
  • Monitor compliance with global safeguarding standards in relation to core performance indicators.
  • Plan and develop alongside the rest of the Global Safeguarding Team, training resources such as webinars, videos, and guidance documents for multiple audiences.
  • Be available on call throughout the year and during events as designated to ensure safeguarding advice and support can be accessed across the Global Safeguarding Team 24/7

To be successful, you’ll need: 

  • A proven track record of working in an international safeguarding environment with significant case management experience.
  • Significant experience in conducting safeguarding investigations and risk-based interviewing.
  • Excellent facilitation and training design skills, with an ability to adapt these to different contexts and audiences.
  • Evidenced experience of working in difficult, fast paced, and complex environments.
  • Ability and confidence to influence key safeguarding stakeholders.
  • The ability to work collaboratively and practically across multi-cultural teams
  • Willingness to work as part of a globally dispersed team, requiring high levels of flexibility and travel.
  • To be able to confidentiality communicate in English both written and spoken.
  • Commitment to WaterAid’s values of respect, accountability, courage, collaboration, integrity and innovation and a working style that reflects these.
  • Willingness to take ownership and to be accountable

You must be available to travel internationally for an event between 04- 11 October 2025.

Although not essential, we also prefer you to have:

  • Spoken and written French, Spanish, or Portuguese.
  • Gender and inclusion experience within the international sector
  • Qualified sexual exploitation and abuse investigator for example ITQS level 3.
  • Appreciation or experience of some of the country contexts in which WaterAid works

View full job description here

Closing Date: Applications will close 12:00pm UK Time on 06 May 2025. Availability for interview is required week commencing 12 May 2025. Please note all interviews will be virtual.

How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV.

*Please indicate in the summary the relevant skills and experience you bring that makes you an ideal candidate for this role. 

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening:

To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy.

As an organisation WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. So, in addition to our inspiring global mission and engaging work environment, we have a generous benefit package to help you take care of your health, happiness and wellbeing. Further benefits information is available from the country of application.

Our Commitment:

Our People Promise:

We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.    

Equal opportunities:

We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:

We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

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What You Should Know About Global Safeguarding Adviser, WaterAid

As the Global Safeguarding Adviser at WaterAid, you'll play a crucial role in ensuring that our mission of providing clean water, decent toilets, and good hygiene is met with the utmost care and responsibility. This full-time, permanent position allows you to become part of a dedicated Global Safeguarding Team that prioritizes the safety and well-being of everyone we serve. With our operations spanning numerous countries, your expertise will be essential as you manage safeguarding cases, conduct investigations, and offer guidance to various WaterAid members and programs. Your experience in international safeguarding and excellent communication skills will help you design and deliver training that empowers our team and strengthens our safeguarding policies globally. Additionally, you will engage actively with external safeguarding networks, ensuring that we contribute meaningfully to higher sector standards. At WaterAid, we believe in unlocking potential and breaking free from poverty, making it an exciting time to join us in this vital endeavor. You'll have the flexibility to work remotely or from member offices and be expected to travel occasionally. Your allocation will depend on your location and eligibility, and we look forward to your contributions in shaping a safer future for communities worldwide. Join us and be part of a force for good that prioritizes respect, accountability, and collaboration in all that we do.

Frequently Asked Questions (FAQs) for Global Safeguarding Adviser Role at WaterAid
What are the key responsibilities of a Global Safeguarding Adviser at WaterAid?

As a Global Safeguarding Adviser at WaterAid, your responsibilities include managing safeguarding investigations, providing expert advice on safeguarding issues, designing training for various stakeholders, and actively participating in the management of the Safeguarding Focal Point Network. Your role is crucial in maintaining compliance with global safeguarding standards and ensuring the protection of all individuals involved in our work.

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What qualifications are needed to become a Global Safeguarding Adviser at WaterAid?

To qualify for the Global Safeguarding Adviser role at WaterAid, candidates must have significant experience in international safeguarding, particularly in case management and conducting investigations. Strong facilitation and training skills are essential, as well as an ability to work collaboratively with diverse teams. A commitment to WaterAid's values is also paramount, ensuring that the adviser can contribute positively to the organization.

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What training and support does WaterAid provide for its Global Safeguarding Advisers?

WaterAid provides comprehensive training and support for its Global Safeguarding Advisers, including access to resources for developing training materials such as webinars and guidance documents. Continuous professional development opportunities are available to keep you updated on best practices in safeguarding and related sectors, enabling you to maintain high standards in your role.

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How does the Global Safeguarding Team at WaterAid operate across different countries?

The Global Safeguarding Team at WaterAid operates remotely and is comprised of safeguarding professionals from various countries. This team collaborates closely to provide safeguarding guidance, ensure compliance with global standards, and maintain a supportive network for sharing best practices and resources while addressing regional challenges together.

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What is the travel flexibility for the Global Safeguarding Adviser role at WaterAid?

Travel for the Global Safeguarding Adviser role at WaterAid is required occasionally, and candidates should be prepared for short-notice travel when necessary. You will engage in country program visits and facilitate training sessions, ensuring that you can provide on-the-ground support as needed while embracing the flexibility that remote work offers.

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Common Interview Questions for Global Safeguarding Adviser
Can you explain your experience with safeguarding investigations?

In answering this question, provide a detailed example of a safeguarding investigation you've conducted. Highlight your methodology, decision-making processes, and any outcomes that resulted. This showcases your practicality and depth of understanding in handling sensitive cases, which is essential for the Global Safeguarding Adviser role at WaterAid.

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How do you approach developing training materials for diverse audiences?

When responding to this question, emphasize your ability to assess the audience's needs and tailor your training content accordingly. Describe your past experiences with creating inclusive and engaging training sessions, and how you've adapted materials for various cultural contexts, ensuring every participant can benefit from the training.

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What strategies would you suggest to promote a culture of safeguarding awareness within an organization?

Discuss various strategies, such as implementing regular training sessions, creating easy-to-access safeguarding resources, and fostering open communication channels for reporting concerns. Emphasize the importance of leadership buy-in and continuous support from all levels of the organization to establish a strong culture of safeguarding at WaterAid.

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Describe a time you faced challenges in a complex safeguarding situation.

Provide a concrete example of a complex safeguarding challenge you encountered, detailing the steps you took to address it. Explain how you navigated the situation, involved relevant stakeholders, and utilized your knowledge and expertise to reach a satisfactory resolution, highlighting your resilience and problem-solving skills.

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What do you believe are the key elements of successful case management?

In your answer, point out essential elements such as clear documentation, maintaining confidentiality, timely communication, and a structured approach to case resolution. Emphasizing the significance of evaluating and learning from each case can showcase your thorough understanding of effective case management practices relevant to the Global Safeguarding Adviser position.

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How do you ensure compliance with global safeguarding standards in your work?

Discuss your experience with tracking compliance metrics, conducting audits, and engaging with external networks to stay updated on safeguarding standards. Mention how you regularly review and update policies and procedures within the organization to adapt to evolving practices, demonstrating your commitment to excellence in safeguarding.

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What motivates you to work in safeguarding?

Share your passion for safeguarding and its significance in protecting vulnerable populations globally. Highlight personal experiences or values that resonate with WaterAid's mission, illustrating your alignment with the organization’s commitment to safeguarding as a fundamental aspect of their work.

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How do you collaborate with multi-cultural teams to promote safeguarding principles?

Explain your experience working with culturally diverse teams and your approach to fostering trust and open dialogues on safeguarding issues. Emphasize active listening and adaptability in your working style to ensure everyone feels included and empowered to contribute their perspectives and experiences.

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Can you provide an example of how you influenced key stakeholders in safeguarding initiatives?

Reflect on a specific instance where you successfully influenced stakeholders to adopt or prioritize safeguarding initiatives. Detail the strategies you used to communicate your position effectively, building consensus and allowing the stakeholders to see the value in implementing those changes.

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What role do you believe training has in strengthening an organization’s safeguarding culture?

In your response, highlight training as a crucial component in equipping individuals with knowledge and skills to identify and respond to safeguarding concerns. Discuss how regular training fosters vigilance, understanding, and a collective responsibility towards safeguarding, ultimately strengthening the organization’s overall culture.

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Full-time, remote
DATE POSTED
April 16, 2025

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