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Community Integration Specialist

Company Description

We believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.

Job Description

About the role

Location: Peel/York Region - Hybrid

Like WCG, you believe in the power of work to transform lives. As a Community Integration Specialist, you’ll be responsible for building and nurturing relationships with key community organizations in their designated region. The Community Integration Specialist is responsible for engaging local services to support clients to address barriers to employment and identify appropriate routes towards employment. As the lead for integration in their region, the CIS will develop knowledge to be the expert on the range of services and support available in their location.

What you’ll do

  • Collaborate with managers and local operational teams to assess client base’s needs and develop and implement a quarterly community outreach plan to support your regions
  • Identify opportunities for engagement with local tables, working groups and forums to promote the EO and WCG offer 
  • Participate in and actively contributes to relevant forums, committees, and meetings, promoting transparency of our services and fostering a collaborative multi-agency support team approach to service integration
  • Foster a collaborative and inclusive team environment, promoting teamwork, accountability, and excellence in service delivery
  • Communicate regularly with collaborators and community partners to provide updates on project progress, successes, and challenges 
  • Prepare and presents reports, summaries, and analyses to stakeholders and senior leadership, documenting project outcomes and impact
  • Act as the key contact for community providers, ensuring queries on referrals or on any aspect of partnership working are resolved within 48 hours (24 hours where possible)

Qualifications

What you bring

  • Experience and knowledge of the landscape of local services that offer specialist support or those of different inclusion groups
  • Understanding of local public sector services and commissioned services
  • Experience working in an outcomes / target-based environment
  • Able to work autonomously and self-starter
  • Strong interpersonal skills; ability to build effective working relationships with internal and external partners
  • Ability to work with a wide variety of people (CEOs, senior managers, front line staff)
  • Ability to build strong partnerships and identify opportunities for collaboration
  • Ability to be flexible and adapt to working with organizations with different working cultures.
  • Resilient and persistent/ sales orientated with ability to pitch in a personable and engaging manner
  • High standard of advocacy, communication, presentational and interpersonal skills.
  • Exceptional written/verbal communication skills, ability to engage/influence diverse audiences
  • Proficient in data analysis/reporting with focus on measuring initiative effectiveness
  • Bilingual in English and French is an asset 

For complete job requirements, see the full Job Description here.

Additional Information

What we offer

  • Work in hybrid environment and earn a competitive starting salary of $65,000 to $70,000 annually
  • Comprehensive and flexible health and dental benefits
  • RRSP Matching program of 1.5% base earnings
  • Ongoing learning and development opportunities
  • Flexible hours and part time opportunities
  • Generous time-off policies that promote work/life balance
  • Do work that makes a difference!

ICWCGEOTO

WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

Average salary estimate

$67500 / YEARLY (est.)
min
max
$65000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Community Integration Specialist, WCG International Consultants Ltd.

Are you passionate about making a real impact in your community? As a Community Integration Specialist at WCG in York, ON, you will have the incredible opportunity to connect individuals with meaningful employment pathways. Since 1994, WCG has been on a mission to create sustainable job opportunities that empower people and enrich communities, and now we need someone like you to help us continue that vital work. In this hybrid role, you will engage with a diverse range of community organizations to support clients in overcoming barriers to employment. Your work will involve assessing community needs, developing outreach plans, and fostering collaborative partnerships across local forums and committees. You will be the go-to expert in your region regarding available services and support, ensuring that our clients receive the guidance they deserve. Communication is key in this role – you’ll regularly share project updates with stakeholders, prepare insightful reports, and respond to community provider queries efficiently. To thrive as a Community Integration Specialist, you should have a strong background in public sector services and an understanding of local resources. Your innovative and adaptable approach will set you apart as you forge relationships with various stakeholders. If you’re a proactive self-starter who excels in interpersonal communication and collaboration, we invite you to join our dedicated team at WCG and play a crucial role in transforming lives through the power of work!

Frequently Asked Questions (FAQs) for Community Integration Specialist Role at WCG International Consultants Ltd.
What are the responsibilities of a Community Integration Specialist at WCG?

As a Community Integration Specialist at WCG, you will be responsible for building and nurturing relationships with key community organizations. Your primary duties include assessing client needs, developing quarterly outreach plans, promoting collaboration among local tables, and actively engaging in relevant forums to enhance service integration. You’ll also prepare reports to document project outcomes, ensuring transparent communication with stakeholders.

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What qualifications do I need to apply for the Community Integration Specialist position at WCG?

To qualify for the Community Integration Specialist position at WCG, you should bring experience and knowledge of local service landscapes, particularly those that champion inclusion. A strong understanding of public sector services is crucial. Candidates should also have exceptional interpersonal skills, the ability to work independently and collaboratively, and proficiency in data analysis and reporting.

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How does WCG support career development for Community Integration Specialists?

WCG is committed to the ongoing learning and development of its employees. As a Community Integration Specialist, you will have access to various training opportunities that enhance your skills and knowledge, enabling you to excel in your role and advance your career within the organization. WCG values a growth-oriented environment that fosters professional development.

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What is the work environment like for a Community Integration Specialist at WCG?

The work environment for a Community Integration Specialist at WCG is dynamic and hybrid, allowing for flexibility between remote work and in-office collaboration. This role offers an inclusive atmosphere where teamwork and accountability are prioritized. WCG promotes a culture of respect and diversity, making it a welcoming place for all employees.

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What makes WCG a good employer for Community Integration Specialists?

WCG stands out as an employer for Community Integration Specialists because of its commitment to social impact and community well-being. With a competitive salary and a range of benefits, including health and dental coverage and RRSP matching, WCG ensures its employees have the support they need both professionally and personally. Furthermore, WCG fosters a diverse and equitable workplace that encourages all employees to thrive.

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Common Interview Questions for Community Integration Specialist
Can you describe your experience working with community organizations?

When answering this question, highlight specific organizations you’ve collaborated with, the nature of those relationships, and how they benefited community outcomes. Be sure to mention any successful projects or initiatives you implemented that fostered engagement and support.

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What strategies do you use to identify barriers to employment for clients?

Discuss methods you've utilized to assess and evaluate clients’ barriers, such as conducting interviews, surveys, or leveraging community resources for data gathering. Share instances where your strategies led to identifying specific needs and effective interventions.

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How do you ensure effective communication with stakeholders and community partners?

Explain your approach to maintaining open lines of communication, including consistent updates, reports, and feedback mechanisms. Emphasize your ability to adapt your communication style to suit different audiences, ensuring clarity and engagement.

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What are your thoughts on collaboration within multi-agency environments?

Articulate your belief in the importance of cross-agency collaboration. Share examples where you successfully worked alongside multiple stakeholders to achieve shared goals and how you navigate differences in organizational cultures to foster effective partnerships.

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How do you stay informed about local services and resources available to clients?

Discuss your strategies for research and networking, such as attending local forums, joining community groups, and following relevant updates in local government services. Emphasize your proactive approach to building and maintaining a comprehensive knowledge base.

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Can you provide an example of a challenge you've faced in community integration, and how you overcame it?

Share a specific challenge you encountered in the field, illustrating the situation, your thought process, and the actions you took. Highlight any innovative solutions you implemented and the positive outcomes that followed.

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What tools or software do you use for data analysis and reporting?

Identify any specific data analysis tools or software you are familiar with, such as Excel, Tableau, or similar applications. Discuss how you utilize these tools ultimately to drive insights and measure the effectiveness of community programs.

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How do you advocate for clients, especially those from marginalized communities?

Explain your advocacy approach, using specific examples where you amplified client voices or influenced policy changes. Highlight your understanding of the challenges faced by marginalized communities and your commitment to equity.

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What role do you believe a Community Integration Specialist plays in fostering an inclusive community?

Discuss your perspective on the importance of inclusivity in community integration. Share how you work to ensure that diverse voices are represented and supported in employment opportunities and how you contribute to creating a welcoming environment.

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Why do you want to work as a Community Integration Specialist at WCG?

Reflect on what draws you to WCG's mission and values. Discuss your passion for community work and how your skills align with WCG’s goals. Express your eagerness to contribute positively and be part of a team dedicated to making a difference.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 19, 2025

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