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Senior Manager, Tax, Reporting & BOR

Wealthsimple Brokerage Operations Managers own and scale processes intelligently, with analytics, grit, and grace. We manage billions of dollars, so the stakes are high. We want to deliver extraordinary experiences that meet our client's on-demand expectations, while being a compliance leader. At Wealthsimple, we are maker-owners, we believe that simple is better, and we do what's right for each client.


In this role you will:
  • Report to the COO and head of brokerage operations and lead a team of one direct and three indirect reports
  • Own the day to day operations of the team and provide significant support and leverage to the COO.
  • Focus on implementing process improvements and efficiencies which allow us to scale and support company growth.
  • Lead the coaching and professional development of your direct report.
  • Enable the delivery of accurate & reliable client tax slips and client account statements:
  • Project manage the executing of a cross-functional roadmap.
  • Identify and resolve regulatory gaps, and ensure new products are implemented in a compliant manner.
  • Partner with Engineering, Product and other Operations teams on the prioritization of initiatives, provide tax subject matter expertise and balance ‘quick wins' with longer term goals/objectives.
  • Perform technical tax research, summarize your findings and provide recommendations to senior management.
  • Lead seamless, cross-functional execution throughout each tax season:
  • Deliver all client tax slips on or before the CRA/MRQ/IRS regulatory deadlines with > 99.9% accuracy.
  • Streamline and create scalable processes for investigating and solving all client-related tax slip questions/issues.
  • Resolve client escalations and oversee communications with and submissions to the CRA/MRQ/IRS.
  • Own the review and delivery of monthly client custodian/performance statements and annual CRM2 related statements:
  • Perform monthly security pricing reviews and make adjustments in our systems where required.
  • Develop and implement a statement review methodology to ensure the accurate reporting of client transactions and positions.
  • Identify and secure resources for statement changes that are needed to support new products or regulations.
  • Work closely with the Manager of Tax  on the administration of the QI, FATCA and CRS compliance programs at Wealthsimple:
  • Improve upon and maintain the review and compliance frameworks for each of these requirements, identifying regulatory gaps and implementing new processes and procedures to address them.
  • Ensure accurate U.S. withholding tax is being charged to clients and that Wealthsimple is gathering appropriate and compliant account documentation (W8BEN/W8BENE/W9/KYC/RC518/RC519) where required.


Requirements:
  • Has a CPA accounting designation and 7+ years in client tax reporting experience in the financial services industry; public accounting experience is an asset.
  • Has a deep understanding of registered account administration and CRA/MRQ tax slip and XML reporting requirements as it relates to brokerage operations (T5/T3/T5008/T4RSP/RRSP/T5013/T4A/T4RIF/T4FHSA & the Quebec equivalents).
  • Is experienced in performing technical tax research and presenting tax opinions in written or verbal format.
  • Has experience managing a team through tax season and possess an inclusive, direct and growth-mindset leadership approach.
  • Is deeply analytical. You are comfortable navigating large sets of data and pull insights from it; Strong experience in Excel is a must, familiarity with database querying (e.g., SQL) and Oracle is an asset.
  • Has exposure to the U.S. withholding tax rules, U.S. tax slips (1099-DIV, 1042-S) and the QI regime is an asset.
  • Is naturally curious and a problem-solver; if something seems off, you want to figure out what’s going on. You enjoy navigating uncertainty, bringing clarity to ambiguity and don’t wait for a playbook to be written.
  • Is organized with a strong attention to detail and the ability to meet tight deadlines.
  • Brings experience working with the Common Reporting Standard (CRS) and the Foreign Account Tax Compliance Act (FATCA) is an asset.
  • Is relentless when investigating issues as well as identifying and eliminating root causes.
  • Is passionate about technology, specifically fintech.


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What You Should Know About Senior Manager, Tax, Reporting & BOR, Wealthsimple

Wealthsimple is on the lookout for a passionate and driven Senior Manager, Tax, Reporting & BOR to join our remote team! In this pivotal role, you'll be a key player in owning and scaling our brokerage operations with a focus on delivering extraordinary client experiences. As your team supports the delivery of accurate and reliable client tax slips and account statements, you’ll report directly to the COO and manage a talented team. Your day-to-day will involve implementing innovative process improvements to enhance operational efficiency, while coaching and empowering your direct report to thrive in their professional journey. You'll harness your expertise in tax regulations to address compliance gaps and champion cross-functional collaborations across Engineering and Product teams. Your analytical mindset will be invaluable as you lead technical tax research, ensuring our practices align with the necessary CRA/MRQ/IRS deadlines with an impressive accuracy record. We seek someone who genuinely enjoys navigating data, identifying insights, and resolving client escalations with confidence. At Wealthsimple, you won’t just be filling a position; you’ll be driving meaningful changes that shape the future of fintech while ensuring our operations stand out in the financial services industry. If you have a CPA designation, experience in tax reporting, and a knack for problem-solving amidst ambiguity, we’d love to hear from you and see how you can contribute to our mission of providing simplicity and clarity to our clients!

Frequently Asked Questions (FAQs) for Senior Manager, Tax, Reporting & BOR Role at Wealthsimple
What are the key responsibilities of a Senior Manager, Tax, Reporting & BOR at Wealthsimple?

As a Senior Manager, Tax, Reporting & BOR at Wealthsimple, your responsibilities will include overseeing day-to-day operations of your team, implementing process improvements for scaling, coaching team members, managing the accurate delivery of tax slips and client statements, ensuring compliance with tax regulations, and leading cross-functional projects. You'll also engage in technical tax research and work collaboratively across departments.

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What qualifications are needed for the Senior Manager, Tax, Reporting & BOR position at Wealthsimple?

To qualify for the Senior Manager, Tax, Reporting & BOR position at Wealthsimple, candidates must hold a CPA designation and possess at least 7 years of experience in client tax reporting within the financial services industry. Deep understanding of registered account administration and tax slip reporting requirements is essential, alongside experience in managing teams and analytical skills for data interpretation.

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How does Wealthsimple ensure compliance for the Senior Manager, Tax, Reporting & BOR role?

Wealthsimple ensures compliance through the Senior Manager, Tax, Reporting & BOR by reviewing and enhancing frameworks for regulatory requirements like FATCA and CRS. This involves identifying regulatory gaps, implementing new processes, and training to maintain due diligence on tax documentation needed for accurate reporting.

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What is the work culture like for a Senior Manager, Tax, Reporting & BOR at Wealthsimple?

At Wealthsimple, the work culture is dynamic and inclusive, valuing growth and open communication. As a Senior Manager, Tax, Reporting & BOR, you'll be encouraged to bring your ideas and insights to drive operational efficiencies while collaborating with a diverse team on impactful projects and initiatives.

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What growth opportunities are available for a Senior Manager, Tax, Reporting & BOR at Wealthsimple?

Wealthsimple promotes continuous professional development for a Senior Manager, Tax, Reporting & BOR through mentorship opportunities, involvement in cross-functional projects, and a commitment to educating team members on the latest tax regulations and fintech innovations, ensuring you grow your skill set and advance in your career.

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Common Interview Questions for Senior Manager, Tax, Reporting & BOR
Can you describe your experience managing tax reporting teams during busy seasons?

When answering this question, detail your management strategy, emphasizing your leadership style, how you foster collaboration, and your approach to meeting tight deadlines while ensuring accuracy. Highlight specific examples where you successfully navigated challenging situations.

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What process improvements have you implemented in previous roles, particularly in tax reporting?

Provide examples of process improvements you've introduced, focusing on challenges you faced, the solutions you proposed, and the measurable outcomes achieved. Use data to showcase the impact of your initiatives.

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How do you ensure compliance with various tax regulations?

Discuss your strategies for staying informed about tax regulations, such as ongoing education, participation in industry groups, and regular communication with regulatory bodies. Stress your meticulous compliance practices and cross-department collaboration in your previous roles.

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Can you outline your technical tax research process?

Explain your approach to performing tax research, detailing how you identify issues, gather data, analyze findings, and summarize your recommendations. Highlight any tools or methodologies you utilize to enhance accuracy and clarity.

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How do you handle client escalations related to tax issues?

Share your process for addressing client escalations, emphasizing an empathetic approach and prompt resolution. Provide real-life examples where you effectively turned client challenges into positive outcomes.

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What systems or technologies have you used to improve tax reporting accuracy?

Discuss your familiarity with relevant software, database querying, or financial tech products that you've successfully integrated into your workflow. Highlight how these tools contributed to improving accuracy and reporting efficiencies.

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Describe a time you had to communicate complex tax information to a non-tax audience.

Explain your method for simplifying complex tax concepts, using analogies or visual aids. Provide context of the situation, the audience, and the positive feedback or outcome resulting from your approach.

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What motivates you to work in tax reporting and compliance?

Share your personal connection to tax reporting, mentioning aspects of problem-solving, financial stewardship, or supporting clients' financial journeys that intrigue you. This helps interviewers gauge your passion for the role.

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How would you balance quick wins with long-term strategic goals?

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What is your approach to mentoring and developing team members?

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To democratize financial financial services and make it accessible to everybody, regardless of age or net worth.

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Full-time, remote
DATE POSTED
March 23, 2025

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