CPQ/Billing Systems Admin

As a CPQ/Billing Systems Admin at Weave, your key responsibilities will include managing the day-to-day administration of the Salesforce CPQ system, developing and customizing CPQ solutions to meet specific business needs, optimizing the quote-to-cash process, and providing support to users. You'll also ensure data integrity and maintain comprehensive documentation of CPQ processes.

Candidates for the CPQ/Billing Systems Admin position at Weave should have a minimum of a Bachelor's degree in Computer Science or a related field, along with 2+ years of experience in CPQ development and administration. Additionally, a solid understanding of sales processes and the quote-to-cash cycle is crucial.

The CPQ/Billing Systems Admin at Weave will work primarily with Salesforce CPQ, integrating it with other enterprise applications like CRM and ERP systems. Familiarity with other Salesforce clouds such as Sales, Service, and Marketing will also be beneficial.

While it is not strictly necessary, having relevant Salesforce certifications such as Platform App Builder or CPQ can certainly enhance your application for the CPQ/Billing Systems Admin role at Weave. It demonstrates your commitment to the field and knowledge depth.

A successful CPQ/Billing Systems Admin at Weave will possess strong analytical skills to solve complex problems, excellent communication abilities for effective collaboration with teams, and a passion for learning and implementing new technologies. Being detail-oriented and organized is also crucial to maintain accurate records and documentation.

In answering this question, provide specific examples of your previous work with Salesforce CPQ systems, outlining the customization you performed, any challenges you faced, and how you overcame them, highlighting your problem-solving skills.

Discuss the methods you use to maintain data integrity, such as regular audits, validation rules, and automated processes. Make sure to emphasize your attention to detail and systematic approach.

Outline a structured process where you identify bottlenecks, implement changes, and measure results. Share any specific strategies or tools you have used to achieve optimization.

Detail a project where you successfully customized a CPQ solution. Mention the steps taken to understand business requirements and how you translated those into actionable changes within the system.

Share how you approach user support by providing training sessions, creating user documentation, and maintaining open lines of communication for feedback. Emphasize your commitment to user success.

Describe a specific challenge you faced, the steps you took to solve it, and the outcome. This showcases your analytical and problem-solving skills in a practical context.

Discuss your communication strategies and collaboration tools, as well as how you ensure clarity in project goals and timelines. Highlight any successful projects you've completed through teamwork.

Consider traits such as technical acumen, communication skills, and attention to detail. Justify your answer with examples of how these qualities have helped you succeed in your past experiences.

Talk about your proactive approach to learning through online courses, attending webinars, and participating in community forums related to Salesforce and CPQ technology.

Enumerate the tools and software you have found most helpful in your work, explaining how they contribute to efficient CPQ system management and your daily tasks.