Sales Assistant - Part Time

As a Sales Assistant at Priceline, your primary responsibilities include delivering outstanding customer service, assisting customers with product knowledge, and creating an inviting shopping atmosphere. You’ll actively engage with customers to understand their needs, showcase health and beauty products, and ensure a smooth shopping experience. Your role is pivotal in making Priceline a go-to destination for health and beauty enthusiasts.

To apply for the Sales Assistant position at Priceline, you should have prior experience in a retail environment, excellent communication and interpersonal skills, and a genuine passion for beauty, health, and wellbeing. Experience in merchandising and familiarity with inventory management are beneficial. Availability to work on Thursday evenings, Fridays, and weekends is also required.

Priceline is committed to the success of its team members, which is why comprehensive on-the-job training will be provided for the Sales Assistant role. This training will equip you with the necessary skills and knowledge to deliver exceptional customer service while enhancing your product expertise and retail techniques.

Working at Priceline as a Sales Assistant comes with numerous benefits, including ongoing professional development opportunities within the Wesfarmers Health Division, employee discounts at various brands, and access to the ‘We Love Your Work’ recognition program. Additionally, you will receive support through the Employee Assistance Program, ensuring both you and your family have resources available year-round.

As a part-time Sales Assistant at Priceline, you can expect to work 2-3 shifts per week, with specific availability needed for Thursday nights, Fridays during the day, and weekends. This schedule makes it ideal for those looking for flexibility while gaining valuable retail experience in a fun and engaging environment.

To provide excellent customer service as a Sales Assistant at Priceline, I would focus on actively listening to customers, understanding their needs, and offering tailored product recommendations. I believe in creating a welcoming atmosphere and making each interaction memorable by ensuring customers leave satisfied and informed about their purchases.

In my previous retail role, I encountered a customer who was dissatisfied with a product. I listened carefully to her concerns, empathized with her situation, and offered a solution that included an exchange and a product recommendation that better suited her needs. This not only resolved her issue but also turned her into a loyal customer.

To keep the store organized and inviting, I would implement consistent merchandising practices, ensure shelves are well-stocked and clean, and create eye-catching displays to highlight promotions. Regularly tidying the aisle and checking inventory will also help maintain a pleasant shopping environment for customers.

During busy shifts, I prioritize tasks by assessing immediate customer needs first, ensuring that all customers receive timely assistance. I keep a mental checklist of additional tasks, such as restocking and organizing, to address them during quieter moments to ensure a smooth flow of service throughout my shift.

I am eager to work as a Sales Assistant at Priceline because I believe in promoting health and beauty products that enhance well-being. The company’s commitment to outstanding customer service aligns with my values, and I am excited about the opportunity to educate and assist customers in finding products that uplift their spirit and enhance their beauty.

I believe teamwork is crucial in a retail setting. I would approach teamwork by promoting open communication with my colleagues, supporting each other during busy hours, and recognizing each other's strengths. A positive team dynamic not only enhances productivity but also enriches the customer experience.

I believe the most important quality for a Sales Assistant is empathy. Being able to understand and relate to customers allows us to provide tailored service and creates a comfortable shopping environment. When customers feel cared for, it fosters loyalty and enhances their overall experience.

To stay motivated during repetitive tasks, I focus on the bigger picture—providing excellent service and fostering a positive atmosphere for customers. Setting small goals for myself and celebrating when they are accomplished also helps keep my energy up and my focus sharp.

For upselling products, I would use active listening to identify customer preferences and then suggest complementary items that enhance their choices. For example, if a customer is purchasing a skincare product, I might suggest a matching moisturizer that could enhance the effectiveness of their selection.

Having in-depth product knowledge allows me to answer customer queries confidently and accurately, which enhances their shopping experience. For instance, being able to explain the benefits of certain beauty products not only helps customers make informed decisions but also instills trust and encourages them to return.