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Junior Graphic Designer - Vietnam

We are looking for a skilled Junior Graphic Designer to join our team in HCMC, Vietnam. Working in the Vietnam office, but also as part of London Studio team (HQ) to design and create content for marketing channels and concept/ideation work in print and digital.

what3words is a unique idea with the potential to change the world. Our design team’s mission is to explain the concept engagingly, simply, and beautifully to help us tell compelling creative stories that bring the idea to life - for B2C/B2B.

This role involves design for a wide range of work through print/digital mediums, working conscientiously, responsively, and with an understanding how the different time zones will affect productivity. Tasks will vary by job and day, all executed seamlessly. Detail-oriented with an understanding of design thinking and ideas - showcasing this in a well thought through portfolio is a must.

We’re looking for a designer with experience of approach in print, digital and a good understanding of UX. They must be proactive, have the ability to self-manage and while good communication skills presenting their work in English. Working well with a team and good at relaying what’s possible within the timeframe, and comfortable working with other languages and localized copy (not having to speak them).

You’ll be joining an exciting and dynamic marketing team

Our in-house team of 25 people is made up of marketing managers, PR, social strategists and community managers supported by our studio of writers, designers, video creators and our producer - complimented by a designer and UX/Product team in the Vietnam office already. We punch well above our weight for a small in-house team, creating consistently high-level and award-winning work for ourselves as well as partner content for brands like VinFast.

We have an open and collaborative culture, and encourage everyone to spot opportunities and bring new ideas to the table. We expect the entire team to get to grips with our strategy, and pay close attention to how our work performs in the real world, often iterating and making live changes to make sure we’ve got the most from any project.

Examples of projects you may work on include:

  • Design brochures and add content to templates

  • Create assets for PR and Press, retouching and adding elements

  • Preparing files for partners/printers

  • Visualise a new web page using existing components

  • Monthly newsletters for various markets


We’re looking for

  • 3-4 years experience in a professional design role

  • Great spoken and written English and any other languages a bonus

  • Organised, with an eye for detail in a fast paced environment

  • Good communication and collaboration skills

  • Strong knowledge of Adobe CC programs

  • Solid understanding of Figma, or similar UX programs

  • Saving, archiving and proper filing of work

  • Can retouch at an intermediate level

  • Ability to set-up and publish files (PDF, print, digital)

About what3words

Street addresses weren’t designed for 2025. They aren’t accurate enough to specify building entrances, and they don’t exist for parks, rural areas and many parts of the world. This makes it hard to find places and causes problems and inefficiencies on a global scale.

That’s why we created what3words. We divided the world into 3m squares and gave each square a unique combination of three words. It’s the easiest way to find and share precise locations.

Over the last year, what3words has been used in 193 countries, and our monthly active users continue to grow at an impressive pace. Our tech is used by emergency services, delivery companies, eCommerce businesses, ride-hailing apps and NGOs, and is integrated into the navigation systems of millions of cars around the world.

The role is based in our centrally located HCMC office. While you can work from the office five days a week if preferred, our HCMC team/ can choose to work up to two days a week from home. We also offer a six-week remote-work allowance; for up to six weeks a year, you can work from anywhere in the world (as long as you’ve got great WiFi and are happy to work with your main office timezone).

Equality, diversity and inclusion at what3words

Our mission is to help everyone talk about everywhere, and we believe diverse perspectives make for a better company and better products too. We strongly encourage applications from underrepresented groups and are committed to diversity, equity and inclusion in our hiring processes and company culture.

Benefits

  • We offer the following benefits to all permanent employees of what3words:

  • Competitive salary

  • Flexible working

  • 6 week remote working (work from anywhere) policy

  • 25 days holiday: plus the option to buy more!

  • Share options

  • Private health insurance

  • Wellbeing Days

  • Generous parental leave policies

  • Family friendly policies

  • Employee Assistance Programme (EAP)

  • Lunch & learn sessions

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CEO of what3words
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What You Should Know About Junior Graphic Designer - Vietnam, what3words

We are looking for a skilled Junior Graphic Designer to join our team at what3words in Ho Chi Minh City, Vietnam! In this exciting role, you'll be part of our vibrant marketing team that collaborates with the London Studio, to create stunning content for various marketing channels. Your mission? To visually communicate our unique concept in a way that captivates and educates both B2C and B2B audiences. As a Junior Graphic Designer, you'll dive into a variety of projects that span both print and digital mediums. Get ready to design brochures, create assets for press, and even visualize web pages—all while honing your skills in a fast-paced environment. We value a proactive approach, and you'll work closely with talented colleagues, sharing your ideas and providing design solutions that resonate across different time zones. Having a keen eye for detail and a strong understanding of design thinking will be crucial, as you showcase your talents through a well-rounded portfolio. At what3words, we celebrate collaboration and creativity, so feel free to bring your innovative ideas to our dynamic team of 25+, consisting of marketing managers, social strategists, and designers. With benefits like flexible working arrangements and the possibility to work remotely for up to six weeks a year, you won’t just be contributing, but thriving in your role as a Junior Graphic Designer and making an impact on a global scale. Join us on this exciting journey to help redesign how people communicate about locations worldwide, and let's make an impact together!

Frequently Asked Questions (FAQs) for Junior Graphic Designer - Vietnam Role at what3words
What are the main responsibilities of a Junior Graphic Designer at what3words?

As a Junior Graphic Designer at what3words, your main responsibilities will include designing print and digital content for marketing campaigns, creating brochures, retouching assets for PR, visualizing new web pages, and preparing files for various partners and printers. You will also collaborate closely with your team to deliver high-quality, engaging designs and products.

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What qualifications are required for the Junior Graphic Designer position at what3words?

To qualify for the Junior Graphic Designer role at what3words, candidates should have 3-4 years of experience in a professional design setting, a strong grasp of Adobe Creative Cloud programs, and solid knowledge of UX tools like Figma. Additionally, strong communication skills, organizational abilities, and a detail-oriented mindset are essential.

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What kind of team culture can I expect as a Junior Graphic Designer at what3words?

At what3words, the team culture is open and collaborative, encouraging all team members to share new ideas and identify opportunities for improvement. You'll be part of a vibrant team of marketers and designers who support one another and are committed to creating exceptional work.

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How does the Junior Graphic Designer at what3words work with different time zones?

As a Junior Graphic Designer at what3words, you will need to be adaptable to different time zones, especially since you’ll be collaborating with the London Studio. This means managing your productivity to ensure timely communication and project progress, while also being responsive to team members in other regions.

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What benefits are available to Junior Graphic Designers at what3words?

Junior Graphic Designers at what3words enjoy a range of benefits, including competitive salaries, flexible working arrangements, a six-week remote work policy, and generous holiday allowances. Additional perks include private health insurance, wellbeing days, and a supportive and family-friendly work environment.

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Common Interview Questions for Junior Graphic Designer - Vietnam
Can you describe your design portfolio and what pieces you would highlight?

In answering this question, share a few standout projects from your portfolio that showcase your range and expertise. Talk about your design process, the goals of each project, and any challenges you overcame. Highlight how these designs not only reflect your skills but also align with the type of work what3words is looking for.

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How do you approach collaboration with teams, especially across different time zones?

Discuss your strategies for effective communication and workflow management when collaborating with teams in different time zones. Emphasize your ability to use tools like Slack, Trello, or project management software effectively and highlight your experience in adapting your work hours as needed to ensure collaboration is seamless.

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What design tools and software are you most proficient in?

Highlight your proficiency in Adobe Creative Cloud, mentioning specific programs like Photoshop, Illustrator, and InDesign. Also, talk about your familiarity with UX tools such as Figma or others you’ve utilized. Be prepared to give examples of how you’ve effectively used these tools in past projects to solve design challenges.

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Can you give an example of a project where you faced a tight deadline, and how did you manage it?

Share a specific example where you successfully met a tight deadline. Explain your approach to time management, prioritizing tasks, and collaborating with team members, which illustrates your ability to work under pressure while maintaining quality and creativity.

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How do you ensure your designs are user-centered?

Talk about how you incorporate user feedback and testing into your design process. Mention any UX principles you follow and tools you use for gathering user insights, emphasizing that understanding user needs is fundamental to creating effective designs, especially for a company focusing on location communication like what3words.

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Describe a time you received constructive criticism on your work. How did you handle it?

Explain a specific instance where you received constructive feedback. Highlight how you stayed open to criticism, took the advice onboard to improve your work, and how this ultimately led to a better outcome. Emphasize your willingness to learn and grow from feedback.

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What is your process for brainstorming and ideation in design projects?

Outline your brainstorming process, including techniques you use, such as mind mapping or sketching ideas. Emphasize the importance of collaboration during this process, and how you solicit feedback from team members to refine your concepts and produce the best possible designs.

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How do you keep up with design trends and ensure your work remains fresh and relevant?

Discuss the resources you use to stay informed about design trends, such as blogs, social media, design communities, or workshops. Explain that you regularly seek inspiration and continuously experiment with new techniques and styles to keep your work relevant and engaging.

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Can you provide an example of a project where you had to adapt your design for a different market?

Share details about a specific project where cultural or market differences required adaptations in your design approach. Talk about how you researched the target audience, adjusted visuals or text, and ensured that the final design resonated well with the new market.

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What steps do you take to ensure your files are organized and properly archived?

Describe your systematic approach to organizing design files, including naming conventions, folder structures, and version control. Emphasize the importance of maintaining an easily accessible archive for collaboration and future use, which is especially valuable in a team-oriented environment.

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Full-time, hybrid
DATE POSTED
March 21, 2025

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