Inside Sales Representative (Remote)/ PST

As an Inside Sales Representative at our client’s company, you will engage in lead qualification, stakeholder mapping, and execute regional marketing outreach. Your primary job is to convert target accounts into active customers by leveraging sales tools and maintaining high engagement and accuracy in CRM systems. You'll support webinars and campaigns, coordinating efforts with marketing and sales teams to drive conversions effectively.

Candidates for the Inside Sales Representative role at our client’s company must have a minimum of 3 years in Inside Sales or Business Development. Proficiency in CRM systems, particularly HubSpot, is crucial. Experience in mapping stakeholders is essential, along with familiarity with tools like ZoomInfo and LinkedIn Sales Navigator. Excellent communication skills and a collaborative approach with various teams will enhance success in this role.

Our client expects the Inside Sales Representative to meet key performance metrics, including 10+ qualified discovery calls monthly, 30%+ conversion rate from discovery calls to sales opportunities, and maintaining over 95% CRM data accuracy. Successful execution of regional outreach campaigns and webinars and promptly contacting leads will also be crucial to goal achievement.

The Inside Sales Representative plays a vital role at our client’s company by driving the mission of zero-emission fleet solutions. By effectively qualifying leads and converting target accounts, you will assist in promoting sustainable transport solutions, shaping the future of EV infrastructure across North America. Your engagement and collaborative efforts will significantly impact the success of these initiatives.

Beyond a competitive base salary and performance-based commission, our client offers a technology allowance for essential tools, a health & well-being allowance to support wellness expenses, and a generous paid time off policy. As an Inside Sales Representative, you will also enjoy the flexibility of a remote work environment and opportunities for career advancement within a mission-driven company.

In your role as an Inside Sales Representative, you should explain your process for qualifying leads, which might include researching potential clients, understanding their needs and constraints, and utilizing CRM tools to track interactions. Highlight your experience in mapping stakeholders and how effective qualification leads to better conversions.

Discuss the tools you are proficient in, such as LinkedIn Sales Navigator and ZoomInfo, emphasizing how they enable you to gather comprehensive account data. Share specific examples of how these tools have helped you improve your lead qualification process and convert potential clients into customers.

Talk about your past roles where you coordinated outreach efforts, focusing on collaboration with marketing for campaigns, managing webinars, and executing local engagement strategies. Provide insights on how these experiences have prepared you to contribute effectively to outreach efforts in the Inside Sales Representative position.

Share a specific example where you faced challenges with a potential lead, detailing the steps you took to understand their needs, your approach to addressing their concerns, and the ultimate outcome. This will demonstrate your problem-solving capabilities and persuasive communication skills crucial for the Inside Sales Representative role.

Explain your systematic approach to maintaining CRM accuracy, such as regular updates, careful entry of contact information, and tagging. Highlight the importance of data accuracy in managing sales pipelines and facilitating effective communications within the sales and marketing teams.

Discuss your strategies for lead prioritization, including assessing engagement levels through CRM analytics, evaluating potential revenue based on account size and history, and the timing of outreach. This shows your ability to leverage data in making strategic sales decisions.

Talk about how you've previously worked with marketing teams to refine campaign strategies, target specific segments, and develop effective messaging. Sharing examples of joint projects will highlight your collaborative approach and understanding of the marketing-sales relationship.

Illustrate your approach to handling objections, emphasizing active listening to understand the client's concerns followed by addressing them with factual responses or alternative solutions. This shows your adaptability and customer-centric mindset, which are key traits for an Inside Sales Representative.

Share your experiences in organizing or participating in webinars, detailing your roles in logistics management, speaker outreach, and follow-up communications. Showcasing your skills in executing virtual events demonstrates valuable competencies needed for the Inside Sales Representative position.

Reflect on your motivations for joining a company focused on zero-emission solutions, highlighting your passion for sustainability and technology. Discuss how their mission aligns with your personal and professional goals, affirming your commitment to making a positive impact in the industry.