Job details

Cart Clerk

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About Us

Join us at WinCo Foods, where we're more than just a grocery retailer - we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives of our customers and employee owners better by offering the lowest possible prices to feed their families. Currently, WinCo is the second largest Employee-Owned company in the United States. With more than 500 millionaire employee-owners in our Employee Stock Ownership Plan (ESOP). Our benefits, including top-tier medical plans and tuition support set us apart. In your role, you'll be instrumental in making a real impact in the communities we serve, embodying our purpose every day.

Overview

Job Summary

Gathers carts from the parking lot. Consistently provides friendly, courteous customer service to internal and external customers. Performs other related work.

Typical Duties and Responsibilities

Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
Gathers carts manually and by using a remote controlled cart pusher, guiding carts, assembling carts, gathering stray carts, etc.
Picks up litter from the grounds, planters and the cart room.
Gathers stray carts in the store.
Empty recycle machine containers into proper bins (glass, aluminum, plastic).
Maneuver/stack bins for pick-up.
Performs other duties as assigned or needed.

Requirements

Ability to:

Consistently provide friendly, courteous service to internal and external customers.
Work varied hours primarily between the hours of 7:00 am to 11:00 pm in a 24/7 operation; including night, weekends and holidays.
Walk, push, pull, and maneuver grocery carts up to 100 lbs. occasionally.
Reach in front and bend to pick up items at ground level.
Stand, walk and move rapidly for long periods of time.
Work out of doors in cold, hot, and inclement weather conditions.
Exhibit mental awareness of what is going around them for safety in the parking lot.
See carts needing to be gathered.
Exhibit customer relation skills.
Learn safety and department policies & procedures.
Hear audible requests (i.e., pages, customers asking questions).
Ability to lift up to 40 lbs. often from floor to 6 ft. high.
Ability to maneuver up to 100 lbs. occasionally.
Wear reflective vest while outside.
Must be 16 years of age or older.
Perform primary duties efficiently and accurately.

Additional Requirements:

Food Handlers Certification (Per State Laws)

Machines and Equipment Operated:

Cart Mover and associated remote control system.
Manual Pallet Jack.

The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.

EEO/Inclusivity

As WinCo Foods continues to grow, our diversity—from our variety of perspectives and wide range of experiences—is essential to our strategy and success. We are committed to continue to cultivate and celebrate an inclusive environment in which all employees are valued and respected regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

What You Should Know About Cart Clerk, WinCo Foods

Welcome to WinCo Foods, where as a Cart Clerk, you'll be joining a thriving family of over 22,000 employee owners dedicated to providing exceptional customer service. Our mission at WinCo Foods, the second largest Employee-Owned company in the U.S., is centered around making life better for our customers and each other by offering the most affordable prices to help families thrive. As a Cart Clerk, your role is integral to creating a positive shopping experience. You'll spend your day gathering carts from the parking lot, both manually and with the help of a remote-controlled cart pusher, ensuring everything runs smoothly and safely. You will engage with customers, delivering friendly and courteous service, and taking pride in maintaining a clean and tidy environment by picking up litter and managing recycling. It’s about creating a welcoming atmosphere where everyone feels appreciated, and where your contribution makes a real difference in the community. While you’ll need to be prepared for varied hours including days, nights, weekends, and holidays, the opportunity to interact with our valued customers is truly rewarding. If you’re ready to step into a role that blends customer service and teamwork with the chance to make a tangible impact, then joining us at WinCo Foods as a Cart Clerk is the right place for you.

Frequently Asked Questions (FAQs) for Cart Clerk Role at WinCo Foods

What are the primary responsibilities of a Cart Clerk at WinCo Foods?

As a Cart Clerk at WinCo Foods, your primary responsibilities include gathering shopping carts from the parking lot and ensuring they are accessible for customers. You'll also be responsible for providing excellent customer service, engaging with shoppers, and keeping the store grounds clean by picking up litter. Additionally, you'll manage recycling by emptying containers into the proper bins and maintaining a friendly atmosphere throughout your shift.