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Property Manager II (Forest Creek) - job 1 of 3

WinnCompanies is seeking a Property Manager II to join our team at Forest Creek, a 104-unit LIHTC and Project Based Section 8 affordable housing community in Longview, TX.


In this role, you will effectively manage, market, and maintain the apartment community, meet the financial objectives of the owner and management company, and comply with all applicable regulatory standards and requirements.


This opportunity offers a typical work schedule: Monday through Friday, from 8:00AM to 5:00PM CST. This opportunity offers a pay range of $58,000 to $60,000 per year, plus up to a 10% performance bonus.


Responsibilities
  • Collaborate with senior management to establish appropriate rent levels.
  • Review rent schedules, and oversee preparation and submittal of rent increases and renewals.
  • Maintain an optimum level of occupancy.
  • Process timely and accurate move-ins, move-outs, recertifications, and renewals.
  • Approve rental applications adhering to property standards and all appropriate agency standards.
  • Follow company marketing policies and reporting requirements.
  • Ensure the property tenant files are organized, complete, and accurate.
  • Ensure that Property Software Data is accurate at all times.
  • Ensure that the site maintains compliance with applicable state and federal program regulations.
  • Ensure the property and grounds are well maintained.
  • Direct maintenance team to implement maintenance programs and controls.
  • Report property incidents, accidents, and injuries in accordance with company policy.
  • Resolve resident issues and conflicts timely and in accordance with site guidelines.
  • Prepare the property's annual budget for approval by senior management.
  • Provide accurate financial reporting and monthly variance reporting.
  • Solicit bids, and process Purchase Orders and Invoices as needed in accordance with Winn Purchasing Policy.
  • Ensure timely collection and deposit of all rents and fees in accordance with local laws and Winn Rent Collection guidelines.
  • Use company directives to screen, hire, and train new personnel.
  • Promote staff efficiency and engagement through ongoing company and industry training, instruction, and leadership.
  • Use the company's Professional Development Program (PDP) to develop, train, and engage site employees.
  • Conduct weekly staff meetings. Understand, train, and embody Winn's Guiding Principles.


Requirements
  • High school diploma or GED equivalent.
  • 1-3 years of relevant work experience.
  • LIHTC and PBS8 affordable housing program experience.
  • Less than 1 year of supervisory experience.
  • Knowledge of property management.
  • Knowledge of landlord and tenant laws.
  • Experience with computer systems, particularly Microsoft Office.
  • Excellent customer service skills.
  • Outstanding verbal and written communication skills.
  • Ability to multi-task and manage a fast-paced office environment.
  • Ability to manage and work with a diverse group of people and personalities.
  • Superb attention to detail.


Preferred Qualifications
  • Bachelor's degree.
  • Experience with Yardi or RealPage property management software.
  • Knowledge of marketing and leasing techniques.
  • Affordable Manager Certifications: NAHP – CPL, SHCM, CAM (MA - C3P).


$58,000 - $60,000 a year

Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.


Current Winn employees should apply through this internal link.

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CEO of WinnCompanies
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Gilbert Winn
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What You Should Know About Property Manager II (Forest Creek), WinnCompanies

WinnCompanies is excited to invite a talented Property Manager II to join our fantastic team at Forest Creek in Longview, TX. In this pivotal role, you'll get the chance to manage a vibrant community of 104 units, which are a mix of LIHTC and Project-Based Section 8 affordable housing. Your focus will be on maintaining high occupancy levels, ensuring property standards, and meeting the owner’s financial goals while complying with regulatory requirements. You'll collaborate closely with senior management on rent levels and oversee everything from move-ins to move-outs, all while ensuring an organized and efficient operation. We offer a structured work week from Monday to Friday, 8:00 AM to 5:00 PM CST, with a competitive salary range of $58,000 to $60,000 and the potential for up to a 10% performance bonus. If you're passionate about community living and have a knack for problem-solving, this is the opportunity for you. Your diverse skill set, including knowledge of landlord-tenant laws and property management, will be put to excellent use as you lead a dynamic maintenance team and engage with residents. Join WinnCompanies and be part of something meaningful – we believe in making a real difference in the communities we serve, and we’re eager to see how you can help us achieve our mission!

Frequently Asked Questions (FAQs) for Property Manager II (Forest Creek) Role at WinnCompanies
What are the main responsibilities of a Property Manager II at WinnCompanies in Longview, TX?

As a Property Manager II at WinnCompanies, your key responsibilities will include managing the operations of the Forest Creek apartment community, ensuring compliance with applicable housing regulations, maintaining occupancy levels, processing tenant applications, and managing financial reporting and budgeting. You will also oversee the maintenance of property grounds and resolve resident issues effectively, while collaborating with senior management on rent adjustments and marketing strategies.

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What qualifications do I need to become a Property Manager II with WinnCompanies?

To qualify for the Property Manager II position at WinnCompanies, candidates typically require a high school diploma or GED, along with 1-3 years of relevant experience in property management, particularly with LIHTC and PBS8 affordable housing programs. While a bachelor’s degree is preferred, fundamental knowledge of landlord-tenant laws, strong customer service skills, and familiarity with property management software are essential for success.

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What type of salary and benefits can I expect as a Property Manager II at Forest Creek?

The salary range for a Property Manager II at Forest Creek is between $58,000 to $60,000 annually, complemented by a potential performance bonus of up to 10%. WinnCompanies offers a comprehensive benefits package, including generous time off, a 401(k) plan with company matching, medical and dental options, tuition reimbursement, and wellness programs, all designed to foster a supportive work environment.

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What skills are vital for success as a Property Manager II at WinnCompanies?

Success as a Property Manager II at WinnCompanies hinges on several key skills: strong leadership abilities, outstanding customer service, attention to detail, and solid communication skills. You should be adept at managing diverse personalities and capable of multitasking in a fast-paced environment. Familiarity with property management systems, as well as experience in budgeting and financial reporting, will also significantly benefit your effectiveness in this role.

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How does WinnCompanies support the professional development of Property Manager IIs?

WinnCompanies places a high value on the professional growth of its Property Manager IIs by offering various leadership and training opportunities through programs like the Professional Development Program (PDP). Employees are encouraged to develop new skills and pursue relevant certifications, ensuring they are equipped with the necessary tools to excel in their roles and advance their careers.

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Common Interview Questions for Property Manager II (Forest Creek)
Can you describe your experience with LIHTC and PBS8 affordable housing programs?

When addressing your experience with LIHTC and PBS8 affordable housing programs, you should highlight specific instances where you handled compliance, tenant interactions, and your understanding of regulations. Proficiency in these areas demonstrates your capability to manage community standards effectively.

Join Rise to see the full answer
How do you ensure that a property maintains high occupancy levels?

To maintain high occupancy levels, I would implement strategic marketing plans, ensure timely and effective communication with potential renters, and conduct regular market analyses. It's crucial to understand the demographic each property serves and tailor outreach efforts accordingly.

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What strategies do you use to handle conflict resolution among residents?

Successful conflict resolution requires active listening and empathy. I aim to understand each party's perspective and mediate a solution that respects community guidelines. Clear communication and prompt follow-up are vital to ensure all residents feel heard and supported.

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Describe your approach to preparing an annual budget for a property?

When preparing an annual budget, I analyze past financial performance and occupancy trends, set realistic expenses and revenue expectations, consult staff for operational needs, and ensure it aligns with the owner's goals. Additionally, it is crucial to incorporate buffer funds for unexpected expenses.

Join Rise to see the full answer
What experience do you have with property management software, such as Yardi or RealPage?

Discuss any hands-on experience you have with property management software, emphasizing the specific tasks you've performed, such as managing tenant databases, processing applications, or generating financial reports. Highlight how your proficiency with these tools enhances your efficiency and accuracy in property management.

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How do you maintain compliance with state and federal housing regulations?

To maintain compliance, I stay updated on housing regulations through ongoing education and training. I ensure that all staff are informed about these regulations, conduct regular audits, and implement standard operating procedures to consistently align our practices with legal requirements.

Join Rise to see the full answer
What techniques do you employ to lead and motivate your team?

I believe in fostering a collaborative environment where team members feel valued. Regular check-ins, constructive feedback, recognition of achievements, and opportunities for professional growth are all techniques I use to motivate my team, leading to improved performance and job satisfaction.

Join Rise to see the full answer
How do you approach daily operations management in a fast-paced setting?

In a fast-paced setting, I prioritize tasks and delegate effectively while maintaining open lines of communication with my team. I also leverage technology to streamline operations and ensure we can respond quickly to any arising issues.

Join Rise to see the full answer
Give an example of a successful marketing strategy you've implemented for a property.

Discuss a specific marketing strategy you've initiated, detailing the target audience, tactics used, and the outcomes. Successful strategies usually include social media campaigns, community events, or partnerships with local businesses, all promoting the property effectively.

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What do you see as the biggest challenge facing property management today?

The biggest challenge in property management today is balancing tenant satisfaction with budget constraints. I approach this challenge by finding innovative solutions to enhance resident experiences while enforcing sound financial practices, thus ensuring the property remains profitable.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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Full-time, on-site
DATE POSTED
March 28, 2025

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