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Subsidy Coordinator (Remote)

WinnCompanies is looking for Subsidy Coordinator to join our Corporate Compliance team.


The Subsidy Coordinator is responsible for ensuring timely submission of Housing Assistance Payment (HAP) requests and associated Tenant Rental Assistance Certification System (TRACS) files. You will post payments of subsidy funds upon notification from the Accounting Department. Work with Operations to process corrections based on TRACS error messages or transmission reports from Contract Administrators.


Please note that the pay range for this position is $26.44 to $31.25 per hour, depending on experience. The selected applicant must reside in a state that WinnCompanies operates out of. This opportunity offers a regular work schedule: Monday through Friday 8am - 5pm. Additionally, this is a remote-eligible role, and applications will be accepted until 5pm on 4/14/25 .


Responsibilities
  • Investigate TRACS errors and collaborate with Contract Administrators and Operations to resolve as necessary.
  • Assist with teaching and training to new users or existing Rent software users with TRACS preparation and submission, as well as proper completion of certifications and error corrections, when necessary or upon request.
  • Submit HAP requests and TRACS files. Post subsidy funds upon receipt.
  • Assist sites with Enterprise Income Verification (EIV) compliance, including but not limited to processing repayment plans, running, storing, and/or investigating and resolving EIV report findings as needed.
  • Monitor compliance percentage in TRACS, communicate concerns to Operations and collaborate on ways to improve the compliance percentage.
  • Perform other responsibilities as assigned..


Requirements
  • High School diploma or GED.
  • 1 - 3 years of related work experience.
  • Outstanding verbal and written communication skills.
  • Proficiency in Microsoft Office applications: Excel, Word and Outlook.
  • Demonstrated organizational and record keeping skills.
  • Ability to exercise good judgment and apply initiative.
  • Excellent customer service skills.
  • Strong problem solving skills.


Preferred Qualifications
  • Associate’s degree.
  • COS and/or CPO certifications.
  • Prior experience in affordable housing management, either as an onsite Property Manager at a HUD subsidized property, or in a centralized subsidy billing environment.
  • Knowledge of the OneSite software system.


$26.44 - $31.25 an hour

Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.


The position requires a background check which includes criminal, employment verification, reference checks, credit history and drug testing due to the following job responsibilities: administration of rental applications and other resident paperwork, acceptance of rental payments, unit inspections, and processing of financial and banking data.  Due to the access to personally identifiable information contained in resident applications and files, financial systems, unit keys, as well as interaction with resident population, employment applicants shall be subject to a criminal background check.  Qualified applicants with arrest or conviction records are encouraged to apply and will be considered for employment in accordance with the LA County Fair Chance Ordinance and the California Fair Chance Act.


Current Winn employees should apply through this internal link.

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CEO of WinnCompanies
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Average salary estimate

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$54983K
$64900K

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What You Should Know About Subsidy Coordinator (Remote), WinnCompanies

Join the WinnCompanies team as a Subsidy Coordinator, where your expertise will play a crucial role in our Corporate Compliance team! This remote position not only lets you work from the comfort of your home but also provides a fantastic opportunity to make a real difference. As a Subsidy Coordinator, you'll be responsible for ensuring the timely submission of Housing Assistance Payment (HAP) requests alongside the associated TRACS files. You’ll collaborate with various departments to rectify issues based on TRACS error messages and transmission reports, showcasing your problem-solving abilities. With a regular schedule from Monday to Friday, 8 AM to 5 PM, you’ll also assist with teaching others about TRACS preparation and submission processes. Your eye for detail will shine as you monitor compliance percentages, working hand-in-hand with Operations to enhance these metrics. The role requires various skills, from outstanding communication to proficiency in Microsoft Office applications, and offers a pay range of $26.44 to $31.25 per hour depending on your experience. If you’re looking to bring your passion for affordable housing and your initiative to a mission-driven organization, WinnCompanies could be the perfect fit for you! With a range of benefits and professional development opportunities, you’ll find a workplace that values your contribution and supports your growth.

Frequently Asked Questions (FAQs) for Subsidy Coordinator (Remote) Role at WinnCompanies
What are the day-to-day responsibilities of a Subsidy Coordinator at WinnCompanies?

As a Subsidy Coordinator at WinnCompanies, your daily responsibilities will include submitting Housing Assistance Payment (HAP) requests, resolving TRACS errors, collaborating with Contract Administrators and Operations, and assisting in training new users on TRACS processes. Your role will be pivotal in ensuring that all subsidy funds are accurately posted, and compliance requirements are met diligently.

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What qualifications do I need to apply for the Subsidy Coordinator position at WinnCompanies?

To qualify for the Subsidy Coordinator role at WinnCompanies, you should have at least a High School diploma or GED along with 1-3 years of relevant experience. Strong communication skills, proficiency in Microsoft Office applications, and excellent organizational skills are essential. If you have an associate’s degree or certifications like COS or CPO, that's a plus!

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How does the pay structure work for the Subsidy Coordinator at WinnCompanies?

The pay for the Subsidy Coordinator position at WinnCompanies ranges from $26.44 to $31.25 per hour. This depends on your relevant experience and qualifications. It's a competitive pay structure designed to attract and retain talented individuals who are passionate about compliance in affordable housing.

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Is the Subsidy Coordinator position at WinnCompanies remote?

Yes, the Subsidy Coordinator position at WinnCompanies is a remote-eligible role. This means you can work from home, provided you reside in a state where WinnCompanies operates. This gives you the flexibility to balance your professional responsibilities with personal commitments.

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What opportunities for professional growth does WinnCompanies offer as a Subsidy Coordinator?

WinnCompanies is committed to the professional development of its employees. As a Subsidy Coordinator, you will have access to multi-faceted leadership and learning opportunities, including tuition reimbursement programs and continuous training to support your career growth. It's a great environment to expand your skills further in affordable housing management.

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Common Interview Questions for Subsidy Coordinator (Remote)
What experience do you have with TRACS?

In your response, highlight any specific experience you have with Transaction Record Access Clearinghouse (TRACS) software, detailing how you've used it for submitting HAP requests or resolving errors. Providing examples of how you addressed challenges or improved compliance can demonstrate your proficiency.

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How do you handle errors in TRACS submissions?

Discuss your systematic approach to problem-solving. Explain how you'd investigate errors by reviewing error messages, collaborating with relevant teams, and implementing solutions that ensure timely and accurate submissions.

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Can you describe your organizational skills in managing multiple tasks?

Provide specific examples of how you've prioritized tasks in previous positions. Emphasize tools or strategies you use to keep track of deadlines, such as spreadsheets or project management software, and how these help maintain organization in your work.

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What is your approach to training new users on TRACS processes?

Share techniques you've used for training others, such as hands-on workshops, creating instructional materials, or providing one-on-one guidance. Highlight your ability to communicate complex information in an accessible way.

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How do you ensure compliance with regulations in your work?

Discuss your familiarity with affordable housing regulations and compliance requirements. Give examples of how you’ve previously monitored compliance metrics and communicated concerns to management to rectify issues.

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Why are you interested in working for WinnCompanies?

Express your passion for affordable housing and how WinnCompanies' mission aligns with your professional values. Mention the company's commitment to community and employee growth as key motivators.

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What software are you proficient in that is relevant to this role?

List software tools you are familiar with, especially Microsoft Office applications and any other compliance-related tools. Explain how your proficiency in these tools helps streamline your work as a Subsidy Coordinator.

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How do you prioritize your workload during busy periods?

Outline your method for prioritizing tasks under pressure, such as assessing project urgency or deadlines. Share how you've successfully managed workload fluctuations in past roles.

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Describe a time you resolved a conflict with a team member.

Share a specific example where you mediated a conflict, focusing on active listening and finding a mutually beneficial resolution. Highlight the importance of teamwork and communication.

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What are your long-term career goals as a Subsidy Coordinator?

Discuss your aspirations within the affordable housing field, such as seeking further certifications, leadership opportunities, or specializing in areas like compliance or training. Show your commitment to growth.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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Full-time, remote
DATE POSTED
April 3, 2025

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