Senior Associate Deal Operations Specialist

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

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About the Team

We are a group of hard-working professionals, with a diverse mix of experience and backgrounds. The team promotes Workday’s core values with a strong dedication to our employees. The Deal Operations team is hiring an experienced Senior Associate Deal Operations Specialist to support the Sales Team on a wide range of deals spanning across new prospects, existing customer renewals, true ups and M&A transactions.

Información sobre el equipo

Somos un grupo de profesionales trabajadores, que poseemos una combinación diversa de experiencia y formaciones. El equipo promueve los valores fundamentales de Workday con una gran dedicación a nuestros empleados. El equipo de Operaciones de Acuerdos está buscando a un especialista asociado sénior en operaciones de acuerdos para brindar soporte al equipo de Ventas en una amplia gama de acuerdos que abarcan nuevos clientes potenciales, renovaciones de clientes existentes, ajustes y operaciones de fusión y adquisición.

About the Role

Workday is seeking a versatile Senior Associate Deal Operations Specialist to join our Deal Operations Team. Our employees are at the core of our business, which means the ideal candidate has a partnership mentality acting as a trusted advisor to guide and collaborate with Sales Executives on deal strategy and problem solving challenges to support non-standard deal closure. Success in the role requires a candidate that is analytical, detail oriented, process-minded and thrives in a fast-paced environment while efficiently multitasking.

 

As a Senior Associate Deal Operations Specialist, you will assist Sales Account Executives (i) Develop strategies for a variety of deal scenarios, (ii) Support Sales throughout the deal cycles, (iii) Facilitate conversations across Customer Care, Legal, Finance, Deal Operations, and Sales teams, (iv) Perform deal calculations in the quoting tool and potentially offline in MS Excel/Google Sheets and prepare and modify contract documents, (v) Manage the negotiations process including redlines on commercial documents; (vi) Work in a flex model environment of 50% in office/50% remote each fiscal quarter.

 

Información sobre la función

 

Workday busca un especialista asociado sénior en operaciones de acuerdos para unirse a nuestro equipo de Operaciones de Acuerdos. Los empleados son el centro de nuestro negocio, lo que significa que el candidato ideal debe tener una mentalidad propensa a trabajar en conjunto, que actúe como asesor confiable para guiar a los ejecutivos de Ventas, y colaborar con ellos, en la estrategia de acuerdos y los desafíos de resolución de problemas para apoyar el cierre de acuerdos no estándar. Para un buen desempeño en la función, se requiere un candidato que sea analítico, orientado a los detalles, con mentalidad centrada en los procesos, que prospere en un entorno de ritmo rápido y, al mismo tiempo, realice múltiples tareas de manera eficiente.

 

Como especialista asociado sénior en operaciones de acuerdos, deberá ayudar a los ejecutivos de cuentas de Ventas a (i) desarrollar estrategias en una variedad de escenarios de acuerdos, (ii) dar soporte a Ventas durante los ciclos de los acuerdos, (iii) facilitar las conversaciones entre los equipos de Atención al Cliente, Asuntos Legales, Finanzas, Operaciones de Acuerdos y Ventas, (iv) realizar cálculos para los acuerdos con la herramienta de cotización y potencialmente sin conexión en MS Excel/Google Sheets, y preparar y modificar documentos contractuales, (v) gestionar el proceso de negociaciones, incluidas las modificaciones en documentos comerciales; (vi) trabajar en un entorno de modelo flexible de 50 % del tiempo en la oficina y 50 % a distancia cada trimestre fiscal.

 

About You

• Excellent interpersonal and communication skills.
• Comfortable researching and finding solutions to a sales proposal.
• Comfortable making independent decisions related to Workday contracting and commercial terms.
• Ability to quickly prioritize and complete work.
• Great sense of humor, enjoys lifting teammates to success.
• Great Workday ambassador, demonstrating our core values and contributing to a strong and positive Workday culture.

Qué esperamos de usted:

• Que posea excelentes habilidades interpersonales y de comunicación.
• Que se sienta cómodo investigando y buscando soluciones a una propuesta de ventas.
• Que se sienta cómodo tomando decisiones independientes relacionadas con la contratación y los términos comerciales de Workday.
• Que tenga capacidad de priorizar y finalizar el trabajo rápidamente.
• Que tenga un gran sentido del humor y disfrute llevando a sus compañeros de equipo al éxito.
• Que sea un gran embajador de Workday, que demuestre nuestros valores fundamentales y contribuya a una cultura de Workday sólida y positiva.

Basic Qualifications:

• 2+ years of experience or more working in Sales Operations, Deal Management, or Renewal Management.
• It is essential to be bilingual in Spanish and English.

Cualificaciones básicas:

• 2 años de experiencia o más trabajando en operaciones de ventas, gestión de acuerdos o gestión de renovaciones.
• Indispensable ser bilingüe en español e inglés.

Other Qualifications:

• Bachelor's Degree or equivalent experience.
• Strong proficiency with Salesforce and Apttus.
• Ability to manipulate formulas in Microsoft Excel and/or Google Sheets.
• Experience responding to contract edits, AKA "red lines."
• Demonstrated experience working with a fast-paced Sales team.
• Experience facilitating deal completion with adjacent teams, such as Legal, Revenue Recognition, and Deal Operations.

Otras cualificaciones: 

• Con título universitario o experiencia equivalente.
• Gran dominio de Salesforce y Apttus.
• Capacidad de manejar fórmulas en Microsoft Excel o Google Sheets.
• Experiencia respondiendo a modificaciones de contratos, también conocidas como “líneas rojas”.
• Experiencia demostrada trabajando con un equipo de ventas de ritmo rápido.
• Experiencia facilitando el cierre de acuerdos con equipos adyacentes, como Asuntos Legales, Reconocimiento de Ingresos y Operaciones de Acuerdos.

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!