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Director Operations

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full.  Below, you’ll find other important information about this position. 

Responsible for operations support, project development, planning, and implementation of new and expanded programs in support of WVU Medicine Responsible for strategic planning, program development, ensuring policies, protocols, service levels, safety, compliance, and quality meet and exceed established hospital operations standards established by WVU Medicine.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, EXPERIENCE, AND/OR LICENSURE:

1. Bachelor’s Degree in Business, Healthcare administration, Project Management, Mathematics, Statistics, Computer Science, or related field AND Five (5) years of experience in healthcare provider or consultant setting with demonstrated leadership of project management, operations, healthcare planning, data analysis, and process improvement OR;

Master’s Degree in Business, Healthcare administration, Project Management, Mathematics, Statistics, Computer Science, or related field AND Three (3) years of experience in healthcare provider or consultant setting with demonstrated leadership of project management, operations, healthcare planning, data analysis, and process improvement. 

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Master’s Degree in Business, Healthcare Administration, Project Management, Mathematics, Statistics, Computer Science or Related field.

EXPERIENCE:

1. Experience in a healthcare setting.

2. Experience in a large multi-specialty or single-specialty physician group practice, a vertically integrated health system, or multi-site physician practice.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Directly manages the operations of assigned areas.

2. Responsible for the development, implementation, and administration of the organizations process improvement program including but not limited to defining and developing the overall program objectives, scope and work plan.

3. Assists in achieving operating and financial objectives, supporting quality of service initiatives, adapting to economic, technological, and regulatory changes, and responding effectively to patient, physician, employee and organizational needs.

4. Ensures that all Hospital activities and operations are carried out in compliance with local, state and federal regulations and laws governing business operations.

5. Supports the development and installation of procedures and controls to promote communication and adequate information flow within the Hospital.

6. Plans, organizes, and controls multiple responsibilities and cross-functional resources and ensure that the most appropriate resources are assigned to projects.

7. Provides project management coordination and support for projects and their activities including but not limited to determining the plan schedule of deadlines and project completion, developing action plans, and coordinates the implementation and completion in collaboration with appropriate internal and external parties. 

8. Responsible for effective communication and regular reports of project status including and not limited to independently representing executives in planning, operational meetings, activities and decisions.

9. Assists in meeting regulatory guidelines, licensure requirements, and in achieving quality improvement objectives.

10. Participates in information technology development to allow feedback regarding performance measurement and resource utilization. Assures proper analyst of data occurs to identify patterns and trends, and ensures reporting of the ongoing results of quality review to appropriate responsible parties.

11. Recommends and implements new policies, procedures, and strategies to streamline workflow and ensures stakeholder and meeting objectives are met.

12. Collaborates with the organizational leadership to integrate service functions with WVU Medicine.

13. Creates/facilitates process design changes by integrating new systems/processes with existing.

14. Provides training and consultative support to others regarding process improvement initiatives.

15. Participates on committees, special projects and other duties as assigned.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Office work which includes sitting for extended periods of time.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Office work which includes sitting for extended periods of time.

2. Periodic travel throughout the region.

SKILLS AND ABILITIES:

1. Ability to apply leadership skills to a variety of situations.

2. Excellent written and communication skills.

Additional Job Description:

Scheduled Weekly Hours:

40

Shift:

Exempt/Non-Exempt:

United States of America (Exempt)

Company:

BARNS Barnesville Hospital

Cost Center:

500 BARNS Administration

Address:

639 West Main Street

Barnesville

Ohio

WVU Medicine is proud to be an Equal Opportunity employer. We value diversity among our workforce and invite applications from all qualified applicants regardless of race, ethnicity, culture, gender, sexual orientation, sexual identity, gender identity and expression, socioeconomic status, language, national origin, religious affiliation, spiritual practice, age, mental and physical ability/disability or Veteran status.
 

Average salary estimate

$105000 / YEARLY (est.)
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$90000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director Operations, WVUMedicine

Welcome to a new opportunity as the Director of Operations at Barnesville Hospital! We are thrilled that you’re considering joining our growing team. In this vital role, you will spearhead operations support, lead project development, and implement new programs that align with the initiatives of WVU Medicine. Your strategic planning prowess will be essential as you ensure that our policies and protocols not only meet but exceed our established operational standards. You’ll bring your expertise in healthcare administration or project management, backed by years of experience, to guide our hospital towards excellence. The job entails overseeing various operations and facilitating communication and workflow improvements throughout the facility, as well as supporting quality service initiatives. By analyzing data to identify trends and streamlining processes, you will play a crucial role in enhancing our services and responding to the needs of our patients, physicians, and employees alike. A solid educational foundation, coupled with leadership experience in a healthcare setting, is essential for this position. Join us in this critical role to lead our operations team towards greater achievements while making a positive impact on community health!

Frequently Asked Questions (FAQs) for Director Operations Role at WVUMedicine
What are the main responsibilities of the Director Operations at Barnesville Hospital?

The Director Operations at Barnesville Hospital is responsible for managing the operations of assigned areas, leading project development, and ensuring compliance with healthcare regulations. This role involves setting strategic plans, overseeing process improvement programs, and facilitating communication across departments to enhance operational efficiency.

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What qualifications do I need to apply for the Director Operations position at Barnesville Hospital?

To qualify for the Director Operations role at Barnesville Hospital, candidates need a Bachelor’s Degree in a relevant field, plus five years of experience in a healthcare setting, or a Master’s Degree with three years of experience. Proven leadership in project management, operations, and process improvement within a healthcare environment is essential.

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What skills are essential for success as Director Operations at Barnesville Hospital?

Successful candidates for the Director Operations position at Barnesville Hospital should possess excellent leadership, written, and communication skills. The ability to analyze data, streamline processes, and adapt to changes in the healthcare landscape will also be critical for effective leadership.

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How does the Director Operations contribute to patient and employee satisfaction at Barnesville Hospital?

The Director Operations plays a significant role in enhancing patient and employee satisfaction by implementing policies that ensure service quality, improving communication, and leading initiatives that respond directly to feedback from patients and staff. Their focus on operations helps create a positive hospital environment.

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What is the work environment like for the Director Operations at Barnesville Hospital?

The work environment for the Director Operations at Barnesville Hospital is predominantly office-based, involving extended periods of sitting and some travel throughout the region. It’s an engaging atmosphere where collaboration and improvement are continuously encouraged to meet the needs of patients and staff.

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Common Interview Questions for Director Operations
What strategies would you employ to improve operational efficiency as the Director Operations?

As a candidate, consider discussing specific methodologies for process improvement such as Lean or Six Sigma. Explain how you would analyze current workflows, engage staff for feedback, and implement training programs to cultivate a culture of continuous improvement.

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Can you describe your experience in managing cross-functional teams?

Discuss your ability to lead diverse teams, highlighting your approach to fostering collaboration, resolving conflicts, and ensuring all team members are aligned with the project goals. Include specific examples from past roles where you successfully managed multidisciplinary teams.

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How do you prioritize tasks and manage projects in a healthcare setting?

You can answer this by detailing your project management skills, mentioning specific tools or methodologies you leverage to maintain organization and meet deadlines. Sharing an example of how you have effectively prioritized multiple projects in the past will strengthen your response.

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What role does data analysis play in your operational strategies?

Outline how you utilize data analysis to inform decision-making processes. Share past experiences where your analytical skills helped identify key trends and improved operational outcomes, ensuring quality and compliance are met.

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How would you approach regulatory compliance in your role as Director Operations?

Your response should emphasize the importance of staying updated on laws and regulations affecting healthcare operations. Share procedures you have put in place to ensure compliance and illustrate your proactive approach to compliance management.

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Describe a time when you had to manage a significant change in your organization.

Use this opportunity to illustrate your change management skills. Discuss a specific project where you implemented changes, detailing how you communicated those changes and engaged stakeholders to ease the transition.

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What measures would you take to enhance employee engagement in operational processes?

Discuss specific initiatives you might implement, such as regular feedback sessions, recognition programs, or training opportunities that motivate employees and involve them in the operational improvements of the hospital.

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How do you ensure effective communication across all levels of the organization?

Share strategies you’ve used to promote transparency and open communication, such as regular meetings, reporting structures, or collaborative platforms that keep staff informed and engaged with operational goals and updates.

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Why do you want to work at Barnesville Hospital in the Director Operations role?

Articulate your passion for healthcare and how your values align with those of Barnesville Hospital. Be sure to mention any specific programs or initiatives at the hospital that resonate with your professional mission or personal experiences.

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What do you think are the biggest challenges facing healthcare operations today?

Discuss current industry trends and challenges such as regulatory changes, patient expectations, and technological advances. Offer insights on how you would tackle these challenges to maintain quality care and operational efficiency at Barnesville Hospital.

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 8, 2025

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