Discovery Manager, Sales

The Discovery Manager in Sales at Travel + Leisure Co. is tasked with achieving defined sales targets and ensuring customer satisfaction. This role involves training and evaluating team members, actively participating in sales meetings, and recruiting future sales representatives to foster a successful sales environment.

To qualify for the Discovery Manager in Sales role at Travel + Leisure Co., candidates should have 1 to 3 years of sales leadership experience, a high school diploma or equivalent, and must be technology fluent. Strong interpersonal skills for partnering with other departments are essential, and an ability to work in a dynamic, changing environment is required.

At Travel + Leisure Co., professional growth is a priority for a Discovery Manager in Sales. The company offers ongoing training sessions, support from the Site Trainer, and opportunities for personal and professional development, ensuring that the manager and the team reflect excellence in customer service and sales performance.

Discovery Managers in Sales at Travel + Leisure Co. receive a diverse range of benefits, including medical, dental, vision coverage, flexible spending accounts, life and accident insurance, a 401k plan with employer match, and paid time off for volunteer work, supporting their health and overall wellbeing.

Goal achievement is critical for the Discovery Manager in Sales at Travel + Leisure Co. This role is designed to ensure that sales targets are consistently met, allowing the business to thrive while providing exceptional vacation experiences for clients. A strong focus on closing transactions effectively is essential to the success of this position.

To achieve sales targets, I would develop a comprehensive strategy that aligns with company goals, focus on building strong relationships with customers, and empower my team through training and motivation. Consistent performance monitoring and adjustment of strategies based on market feedback would also be key.

My leadership style is collaborative and supportive. I believe in empowering team members, offering constructive feedback, and fostering an environment where open communication thrives. This approach helps develop individual strengths while driving the team toward shared sales goals.

To ensure high customer satisfaction, I would focus on understanding customer needs through active listening, providing personalized service, and follow-ups to resolve any issues promptly. Training my team to prioritize guest experience would also play a crucial role in achieving this.

When addressing underperformance, I believe in having open and honest conversations to identify the root causes. I would provide necessary training and resources to help them improve, alongside setting clear performance goals and regular check-ins to ensure they feel supported.

I have successfully recruited and trained sales representatives by collaborating with HR to find the right candidates and developing structured training programs. This involved practical sales training, role-playing, and ongoing mentorship to ensure they are confident and competent in their roles.

I stay motivated by setting both short- and long-term goals for myself and my team. Celebrating small successes, maintaining a positive atmosphere, and continuously learning through industry trends and experiences of others keep me engaged and driven throughout the sales process.

Teamwork is vital in my approach as a Discovery Manager in Sales. I encourage collaboration and support among team members, knowing that shared knowledge and skills lead to greater success in reaching our sales targets. A strong team bond enhances our customer engagement efforts.

I adapt to changes in the sales process by remaining flexible and open-minded. I assess new strategies or tools, actively gather feedback from my team and clients, and implement the best practices that align with our goals while ensuring everyone is on board with the changes.

To close deals effectively, I focus on building rapport with potential clients, identifying their needs and pain points, and presenting tailored solutions. I also use persuasive closing techniques while ensuring clients feel confident and valued in their decision-making process.

I want to work as a Discovery Manager in Sales at Travel + Leisure Co. because of my passion for travel and commitment to delivering exceptional customer experiences. The company’s mission to put the world on vacation resonates with my values, and I am excited to contribute to a dynamic team dedicated to making lasting memories for clients.