Discovery Sales Representative

As a Discovery Sales Representative at Travel + Leisure Co., your key responsibilities include greeting guests after their sales presentations, conducting surveys to gather their experiences, and presenting the Discovery program effectively to potential clients. You'll also be expected to answer all questions accurately, process sales transactions, and follow up with clients to ensure their satisfaction. Meeting the established sales quotas is crucial, as is adhering to company policies and procedures.

To become a Discovery Sales Representative at Travel + Leisure Co., you will need a High School Diploma or equivalent GED, alongside prior timeshare sales experience. The role requires strong presentation skills and the ability to work independently and meet performance standards. Being a President Club achiever is preferred, and candidates must not be on any level of formal corrective action.

The compensation for a Discovery Sales Representative at Travel + Leisure Co. is quite attractive! The target annual salary is around $75,000, inclusive of hourly wages, bonuses, and commissions. Top performers can potentially earn over $118,000, especially when they exceed production targets. During the training phase, the pay starts at $16.50 per hour plus commissions, which rises to the state's minimum wage afterward, with commissions and bonuses continuing.

At Travel + Leisure Co., we value our Discovery Sales Representatives and offer a diverse range of comprehensive health benefits for those working 30 or more hours per week. Benefits include medical, dental, vision coverage, flexible spending accounts, life and accident coverage, and a 401k plan with employer match eligibility. Additional perks include paid time off and a wellness program, all aimed at supporting a healthy work-life balance.

Hospitality is the cornerstone of the Discovery Sales Representative role at Travel + Leisure Co. Each interaction you have with guests is an opportunity to create memorable experiences. By demonstrating genuine care and hospitality, you help clients see the value in the Discovery program, ultimately enhancing their vacation experiences and helping them feel valued. This approach aligns with our mission to put the world on vacation and create lasting relationships with our clients.

When discussing the Discovery program, I focus on understanding the guests’ needs and interests first. By building rapport and demonstrating empathy, I can tailor my presentation to highlight how the program fits their desires for vacation experiences, ultimately leading to a more compelling sales approach.

I encountered a client who was initially hesitant and had many questions regarding the program. I patiently listened to their concerns, addressed each point with factual information, and reassured them about the benefits of the Discovery program. This approach helped build trust, ultimately leading them to a successful purchase.

I prioritize organization and time management by setting daily goals to stay focused on achieving my sales quotas. I also leverage feedback from interactions to refine my approach continuously, ensuring I engage effectively with every guest to maximize my potential for success.

Post-sale, I ensure proactive communication with clients to address any questions or concerns immediately. Following up with friendly check-ins demonstrates that I care about their experience and helps solidify customer loyalty, ensuring they feel valued long after the initial purchase.

I remind myself of my past successes and the positive impact I've had on clients’ lives through travel. Setting incremental goals and celebrating small victories keeps me motivated, along with seeking support from my colleagues in fostering a positive team spirit.

A successful sales presentation hinges on understanding the client’s needs, clear communication, and engaging storytelling. I aim to connect emotionally, provide clear benefits of the program, and handle objections effectively by crafting a persuasive narrative that resonates with the client.

I believe compliance is crucial for long-term success. By familiarizing myself with all company policies, I integrate these guidelines into my sales strategies. This way, I ensure I don't just maximize sales but do so within the company's ethical and procedural framework.

I recall a month where I implemented a unique follow-up strategy after initial presentations. By checking in personally with customers and offering tailored solutions, I boosted my sales significantly, surpassing my targets by 30% and enhancing customer satisfaction at the same time.

Teamwork is essential; collaborating with colleagues allows me to share successful strategies, gather feedback, and learn from one another's experiences. A supportive team environment fosters motivation and creates a robust knowledge-sharing culture that benefits us all.

I regularly invest time in professional development by attending industry webinars, reading articles, and joining relevant forums. Staying informed about emerging trends and customer preferences equips me with the knowledge needed to connect authentically with clients and enhance my sales presentations.