Job details

Marketing Concierge

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We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Job Summary

In person marketing with prospective and/or current owners within our resorts. Schedules guests to meet with a representative for a presentation.

Essential Job Responsibilities

Serve as a positive and professional brand ambassador for Wyndham Destinations
Partner with the resort staff to receive arrival sheets of guests checking in
Greet, present, and incentivize prospective customers to attend a sales-preview tour
Screen and qualify potential customers based on company guidelines
Make sales-tour reservations and collect required deposits

Responsibilities include, but are not limited to:

Greet, present and incentivize prospective customers to attend a sales presentation in accordance with all company policies, compliance standards and regulatory requirements while maintaining minimum performance goals (80% time)
Attend all scheduled training sessions, department meetings, keep current on marketing information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually. (20%)

Travel Requirements

No travel required outside of the home site’s area

Minimum Requirements and Qualifications

Sales and/or marketing experience is preferred, not required. Must maintain production standards.

Education

High School Diploma or equivalent is required.

Training requirements

None

Knowledge and skills

Clear and concise written and verbal communication skills. Ability to work in a team environment within a shared space.

Technical Skills

Proficient in MS Excel, MS Word, general computer skills and smart devices.

Job experience

1 to 3 years of sales and/or marketing experience is preferred, not required.

Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

During the initial training period, the hourly wage is $19.25 plus commissions. After the initial training period, the compensation is the state’s minimum wage per hour plus commissions. The target annual compensation for this role is $75,000 comprised of hourly rate and commissions. Top performers may earn up to $118,000+ for exceeding minimum production requirements. The actual compensation of the candidate(s) selected for this role may be affected by a variety of factors, including but not limited to performance, experience, education, skills, prior training, and work location.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. • Medical • Dental • Vision • Flexible spending accounts • Life and accident coverage • Disability • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)• Wish day paid time to volunteer at an approved organization of your choice • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)• Legal and identity theft plan • Voluntary income protection benefits • Wellness program (subject to provider availability)• Employee Assistance Program

Compensation

The hourly rate for this role is $19.25.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com , including the title and location of the position for which you are applying.

Wyndham Destinations Glassdoor Company Review

3.5

Wyndham Destinations DE&I Review

No rating

CEO of Wyndham Destinations

Michael Brown

Approve of CEO

Average salary estimate

$47125 / YEARLY (est.)

min

max

$19250K

$75000K

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What You Should Know About Marketing Concierge, Wyndham Destinations

Are you ready to put the world on vacation? Join Travel + Leisure Co. as a Marketing Concierge in beautiful San Diego County, CA! In this role, you'll radiate positivity and professionalism as a brand ambassador for Wyndham Destinations. Your primary responsibility will be to interact with prospective and current property owners right at our stunning resorts. You'll have the exciting opportunity to greet guests, present enticing offers, and incentivize them to join us for an engaging sales-preview tour. Combining your communication skills and enthusiasm, you'll help generate memorable experiences for guests. Don't worry if you don't have prior sales or marketing experience, as we're more interested in your talent and passion for great service. With training provided, you'll learn everything you need to captivate our guests! Plus, the compensation is competitive, with the potential to earn commissions that could bring your annual earnings to an impressive $75,000 or even more! We also offer a broad range of benefits that guarantee you feel supported every step of the way in your career. So, if you’re ready to join a dynamic team that values innovation, growth, and fun, apply today and help us create lasting memories for travelers worldwide!

Frequently Asked Questions (FAQs) for Marketing Concierge Role at Wyndham Destinations

What are the key responsibilities of a Marketing Concierge at Travel + Leisure Co.?

As a Marketing Concierge at Travel + Leisure Co., your main responsibilities will involve engaging with potential vacation club members and current owners at our resorts. You'll greet and present guests, incentivize attendance at sales-preview tours, and manage reservations while ensuring compliance with company standards. This role combines marketing outreach with excellent customer service to enhance the guest experience.