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Revenue Cycle Manager

Xpress Wellness offers a great working environment with state-of-the art urgent care facilities, attractive work schedules, competitive wages and incentives, comprehensive insurance benefits including medical, dental, life, vision and disability. Xpress Wellness offers a 401k retirement plan with generous company match. Helping people get better is our business so taking care of our people is critical to our success.

Overall Responsibility:

The Revenue Cycle Manager is responsible for developing from the ground-up, the internal revenue cycle systems and process for a rapidly growing healthcare company in Oklahoma and Kansas (position located in Oklahoma City or Tulsa). This position will oversee billing accounts and resolving all revenue cycle problems. The individual will manage the billing teams. Assist in the communications with insurance, collections, cash posting, billing transactions with clients, and report creation. The Revenue Cycle Manager helps ensure that these areas run smoothly, and they must detect problems in the billing systems and immediately correct them accordingly.

Education/Experience/Skills:

  • High School Diploma and/or GED
  • Bachelors degree is strongly preferred.
  • Minimum of 5 years coding, collections, and full-cycle revenue management urgent care experience preferred.
  • Knowledge with CMS/HCFA 1500 billing forms, EOBs, claims, coding and charges is required.
  • Relevant experience in Revenue Cycle management and operations is required.
  • Architecting our in-house revenue cycle management strategy and implementation of bringing our full revenue cycle management functions in-house and transitioning away from our third-party billing relationships.
  • Developing from ground-up, the internal revenue cycle management systems and process for our rapidly growing urgent care partner practice.
  • Oversee billing accounts and resolving day to day revenue cycle problems.
  • Build and manage an in-house revenue cycle management department.
  • Monitor all payer types on unresolved claims by running appropriate reports and contacting insurance companies to resolve claims that are not paid in a timely manner.
  • Identify coding or billing problems from EOBs and work to correct the errors in a timely manner.
  • Identify problem accounts and escalate as appropriate.
  • Identify trends and make suggestions on process improvements.
  • Appeal for denied claims as appropriate.
  • Enter detailed notes to provide an audit trail for future follow up.
  • Assists Safety Director with development of Safety Program to ensure employee safety requirements are met.
  • Other Duties as assigned, this is a safety-sensitive position.

Xpress Wellness offers a great working environment in state-of-the art urgent care facilities with the following perks:

  • Work-life balance with a flexible schedule.
  • Competitive pay.
  • Generous PTO.
  • Health.
  • Dental.
  • Vision.
  • Retirement package with employer match.
  • Short-term disability + long-term disability options.
  • Life insurance.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Revenue Cycle Manager, Xpress Wellness Urgent Care

As the Revenue Cycle Manager at Xpress Wellness, you'll play a pivotal role in shaping the financial health of our rapidly growing healthcare company in Oklahoma and Kansas. We believe in creating a conducive work environment, which is why we offer state-of-the-art urgent care facilities and attractive work schedules. This position involves building our internal revenue cycle systems from the ground up. You will oversee our billing accounts, manage dedicated billing teams, and ensure that our operations run smoothly. With your expertise, you will assist in communicating with insurance companies, handling collections, managing cash postings, and generating reports. The ideal candidate should have at least five years of experience in coding, collections, and full-cycle revenue management, preferably in urgent care. You’ll need a solid understanding of CMS/HCFA 1500 billing forms and an ability to detect and correct billing issues quickly. In this role, you'll help us transition our revenue cycle management functions in-house and enhance our operational efficiency. Enjoy the perks of competitive wages, comprehensive insurance, and a generous 401k plan with company matching. Xpress Wellness is dedicated to the well-being of our staff and patients alike, making sure that both are well cared for and thriving. If you have a passion for healthcare billing and want to make a significant impact in a supportive environment, this is the perfect opportunity for you!

Frequently Asked Questions (FAQs) for Revenue Cycle Manager Role at Xpress Wellness Urgent Care
What are the primary responsibilities of a Revenue Cycle Manager at Xpress Wellness?

The Revenue Cycle Manager at Xpress Wellness plays a crucial role by developing internal revenue cycle systems from the ground up. Key responsibilities include overseeing billing accounts, managing billing teams, resolving revenue cycle issues, communicating with insurance companies, handling collections, and generating essential reports to ensure efficient operations.

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What qualifications are needed for the Revenue Cycle Manager position at Xpress Wellness?

To qualify for the Revenue Cycle Manager role at Xpress Wellness, candidates should ideally possess a bachelor's degree and a minimum of five years of relevant experience in coding, collections, and full-cycle revenue management within urgent care settings. Knowledge of CMS/HCFA 1500 billing forms and a strong understanding of claims processing are also required.

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How does Xpress Wellness support the work-life balance of a Revenue Cycle Manager?

Xpress Wellness values work-life balance, which is why we offer flexible scheduling for our Revenue Cycle Manager role. Additionally, we provide varied benefits, including generous PTO and a supportive work environment that encourages personal and professional growth while maintaining a healthy work-life balance.

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What is the process for resolving billing issues as a Revenue Cycle Manager at Xpress Wellness?

As a Revenue Cycle Manager at Xpress Wellness, you will monitor all payer types for unresolved claims and utilize appropriate reports to contact insurance companies for prompt resolution. You’ll also identify trends in billing errors and develop strategies to mitigate issues while ensuring timely payments.

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What kind of growth opportunities are available for a Revenue Cycle Manager at Xpress Wellness?

Xpress Wellness is committed to nurturing talent and promotes a culture of growth and learning. The Revenue Cycle Manager will have the opportunity to architect in-house management strategies, oversee the development of the revenue cycle department, and make impactful suggestions for process improvement within the organization.

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Common Interview Questions for Revenue Cycle Manager
What experience do you have in managing revenue cycles for healthcare organizations?

In answering this question, focus on your specific experiences working in healthcare and managing revenue cycles. Highlight any relevant positions held, key projects led, and how your contributions improved overall efficiency in the revenue cycle operations.

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Can you explain how you handle denied claims in a revenue cycle management context?

Discuss your methodical approach to handling denied claims, such as reviewing EOBs, identifying errors, and submitting appeals. Providing specific examples of successful appeals will demonstrate your expertise and attention to detail.

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What strategies do you use to ensure timely payment from insurance companies?

Elaborate on the proactive measures you take to ensure timely payments, such as running regular reports on unresolved claims, maintaining open communication with insurance representatives, and implementing efficient follow-up processes.

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How do you prioritize competing tasks within the revenue cycle management department?

Share your approach for prioritization, possibly including the use of project management tools, methods for assessing the urgency of each task, and your experience in delegating responsibilities among team members to maintain smooth operations.

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What tools or software do you have experience with in revenue cycle management?

Mention specific tools or software you've worked with, such as EMR systems, billing software, or analytics platforms. Highlight how you utilized these systems to enhance productivity and manage the revenue cycle more effectively.

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How do you stay updated with the latest regulations and best practices in revenue cycle management?

Describe the methods you employ to keep yourself informed about industry regulations and best practices, such as attending conferences, participating in webinars, or following trusted industry publications and resources.

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Describe a time when you identified a significant revenue cycle issue and how you managed to resolve it.

Provide a specific example detailing the situation, the impact of the issue, your analysis, the action steps you took to resolve it, and the overall results. This showcases your problem-solving skills and ability to make a positive impact.

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What is your experience with training new staff in revenue cycle processes?

Share your experience in onboarding and training new employees, emphasizing your approach to providing comprehensive knowledge about revenue cycle processes and ensuring new hires are well-equipped to succeed and contribute to the team.

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How would you approach developing an in-house revenue cycle management system?

Discuss your strategy for developing an in-house system, including assessing current practices, identifying gaps, engaging stakeholders, and implementing solutions tailored to maximize efficiency and reliability in revenue generation.

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What metrics do you monitor to evaluate the effectiveness of revenue cycle management?

Mention key performance indicators (KPIs) that you regularly track, such as days in accounts receivable, claim denial rates, and insurance payment turnaround times, and explain how these metrics inform your decision-making processes.

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Xpress Wellness Urgent Care, is an urgent care company based in Oklahoma City, Oklahoma, that focuses on providing high quality healthcare services to rural communities. Xpress currently has twenty locations in Oklahoma and Kansas and has several ...

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Full-time, on-site
DATE POSTED
March 20, 2025

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